Top 72 Operations and systems manager Jobs in Columbus

Telecom Manager – Network Operations Center
AEP Service Corporation —Gahanna, OH
- $136,539 - $177,503 a year
- Overtime
- Computer Science
- High school diploma or GED
- Supervising experience
- Tuition reimbursement
2d
Technology Project Manager
AEP Service Corporation —Gahanna, OH
- $116,255.00 - $151,132.50 a year
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Tuition reimbursement
9d
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
- $116,800 - $160,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Paid parental leave
- AD&D insurance
Experience Strategy Manager
Accenture —Columbus, OH
- $87,400 - $266,300 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
IT Ops Manager
Telhio Credit Union —Columbus, OH
- Azure
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Senior Systems Administrator/ Patch Manager
Koniag Government Services —Columbus, OH
- Full-time
- Senior level
- Commercial
- Paid holidays
- Health insurance
IT Manager
MA Design —Columbus, OH
- Google Workspace
- Azure
- Computer Science
- Profit sharing
- Health savings account
Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Data Scientist Supervisor
State of Ohio - Opportunities for Ohioans with Disabilities —Columbus, OH
- $44.38 - $55.15 an hour
- Online Application
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
9d
Operations Manager - Data Center Deployment experience - Travel role
PGTEK —Columbus, OH
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Travel
- In-person
- Health savings account
- Disability insurance
Quick Apply
Manager, Information Technology - End User Support
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
2d
Operations Training Manager (Remote)
SOLV Energy, LLC —Columbus, OH
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
2d
Senior Technical Project Manager - East Region
CoreWeave —Columbus, OH
- $157,000 - $210,000 a year
- 6 years
- Computer Science
- Construction site
- Paid parental leave
- Health savings account
Quick Apply
Data Center Service Lead
EOS —New Albany, OH
- $115,000 - $125,000 a year
- Travel
- Organizational skills
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Lead Project Manager
Cass Information Systems, Inc. —Columbus, OH
- Hybrid work
- 7 years
- Azure
- Computer Science
Project Manager
Vertiv —Westerville, OH
- Mid-level
- Bachelor's degree
- US work authorization
9d
Branch and Small Business Capabilities Experience Manager
U.S. Bank National Association —Columbus, OH
- $139,230 - $163,800 a year
- Full-time
- Office
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance
7d
IT Functional Manager-NetSuite Order Management
Orveon Global US LLC —Columbus, OH
- $98,000 - $130,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
ERP Project Manager
Columbus State Community College —Columbus, OH
- $86,843.40 a year
- Full-time
- ERP systems
- Bachelor's degree
- Senior level

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Telecom Manager – Network Operations Center

AEP Service Corporation -
Gahanna, OH

Apply Now

Job Details

Full-time
$136,539 - $177,503 a year
2 days ago

Benefits

Tuition reimbursement

Qualifications

Performance monitoring
Vendor relationship building
Managing technical support teams
Telecommunications network performance monitoring
Team leadership
IT monitoring tools
Control room operations
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Posting End Date

08-07-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management. The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommuncations infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance. The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources. The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

Job Description

What Will You Do?

Lead AEP’s 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring, and rapid restoration of critical network and telecommunications infrastructure.
Drive the transformation of network operations from a reactive alert-and-dispatch model to a proactive, intelligence-driven operating model.
Identify key failure types, monitor leading indicators of network degradation, and implement repeatable troubleshooting and resolution processes.
Build, develop, and lead a high-performing, around-the-clock operations team.
Oversee event correlation, troubleshooting, escalation management, and continuous process improvement.
Partner with Telecom Engineering & Operations to reduce customer impact and improve service reliability.
Improve Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).
Support operational excellence, resilience, and modernization initiatives across AEP’s network operations environment.

What We Are Looking For

Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field;
Associate degree in a related field plus 4+ years of applicable technical experience
High School Diploma/GED plus 8+ years of applicable technical experience.

Additional Experience

8+ years of Telecommunications/IT experience with progressive levels of responsibility; supervisory experience preferred.
Proven ability to lead 24x7 operational teams and manage shift-based organizations.
Strong knowledge of network technologies, monitoring platforms, and event management systems (NMS/EMS, telemetry, alarms, analytics).
Demonstrated success driving proactive monitoring, failure prevention, and first-call resolution.
Strong communication skills with the ability to influence engineering, operations, and business stakeholders.
Calm and decisive leadership during major incidents and high-impact outages.

Licenses/Certifications

Relevant technical certifications preferred.

Other Requirements

Travel required.
Occasional overtime required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Apply Now

Refine Your Search

operations and systems manager jobs in columbus

Telecom Manager – Network Operations Center

Technology Project Manager

IT Manager, Ops Tech Solutions (OTS)

Experience Strategy Manager

IT Ops Manager

Senior Systems Administrator/ Patch Manager

IT Manager

Technical Service Operations Manager

Data Scientist Supervisor

Operations Manager - Data Center Deployment experience - Travel role

Manager, Information Technology - End User Support

Technology Solution Center Analyst Lead

Operations Training Manager (Remote)

Senior Technical Project Manager - East Region

Data Center Service Lead

Lead Project Manager

Project Manager

Branch and Small Business Capabilities Experience Manager

IT Functional Manager-NetSuite Order Management

ERP Project Manager

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