Top 6 Operations manager (2nd shift) Jobs in Columbus

Operations Manager - 2nd Shift
EASE LOGISTICS SERVICES LLC —Dublin, OH
- Full-time
- Microsoft Outlook
- Sales
- Mid-level
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Primary Pack Operations Manager 2nd Shift
ID Logistics —West Jefferson, OH
- $82,000 - $110,000 a year
- Monday to Friday
- Ability to walk for extended periods
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Operations Supervisor 2nd Shift - (Mon-Thurs - 3:30pm - 2am)
Metro Supply Chain Holdings USA Inc —Columbus, OH
- Full-time
- Customer service
- 5 years
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Operations Supervisor (2nd shift)
ODW Logistics Inc —Lockbourne, OH
- Mid-level
- Bachelor's degree
- Conflict management
Quick Apply
8d
Operations Supervisor 2nd Shift (ON-SITE)
Torrid —West Jefferson, OH
- Email
- Microsoft Excel
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Senior Operations Supervisor - 2nd Shift
GXO Logistics —New Albany, OH
- Overtime
- Spanish
- Pass drug screening
- English
- Disability insurance
- Health insurance

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Operations Manager - Heath (2nd shift)
Carvana —Heath, OH
Valid unrestricted driver's license with a clean driving record in the last 3 years. The Reconditioning Manager oversees all aspects of the vehicle…
Quick Apply
8d
Operations Manager - 2nd Shift
EASE LOGISTICS SERVICES LLC —Dublin, OH
Answer inbound calls and make outbound calls to book loads. Proactively manage workday (tasks) by answering phone calls and assisting with consistent…
Quick Apply

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operations manager (2nd shift) jobs near columbus

Operations Manager - 2nd Shift

EASE LOGISTICS SERVICES LLC
Dublin, OH

Quick Apply

Job Details

Full-time

Qualifications

Vendor relationship building
High school diploma or GED

Full Job Description

JOB SUMMARY: The Operations Manager is responsible for overseeing the 2nd shift support team by ensuring that all loads are being tracked, booked efficiently, and guaranteeing precision and punctuality. The Operations Manager is the main line of communication to our customers and provides the highest level of customer service. The role of the Operations Manager is critical to the success of our customers. In this role you will oversee the tracking of customer’s freight and communication between customers and the support team throughout the entire transit.

ESSENTIAL DUTIES:

Work with the Director of Operations to create and maintain KPIs for support teams.
Follow and execute all aspects of the EASE Customer Journey.
Develop lasting relationships by providing superior customer service.
Mentor and build trusting relationships with Support Team to help develop growth through education and industry knowledge.
Independently delegate team responsibilities and capacities based on demand.
Work with carriers to quickly recover any service failures to ensure customer satisfaction and escalate when necessary.
Advise Account Managers and Customers of any service failures, issues, or new developments during the entirety of the shift.
Accurately update and operate customer portals to provide transparency.
Build relationships with carriers to understand needs and secure the utilization of carrier assets.
Analyze and negotiate rates with carriers based on current market prices.
React with a sense of urgency to solve problems and look for ways to improve operational inefficiencies.
Answer inbound calls and make outbound calls to book loads.
Ensure operations are reviewed by the appropriate party before assigning or leaving for the day.
Execute EASE Logistics process and standard operating procedures
Use relationships to help establish a broader carrier capacity.
Work as a team to book and track freight.
Proactively manage workday (tasks) by answering phone calls and assisting with consistent communication with carriers/customers.
Allocate resources to ensure all tasks are completed accurately and on time.

LEADERSHIP AND SUPERVISORY RESPONSIBILITIES

Mentor and build trusting relationships with new team members so to deepen their EASE Logistics and industry knowledge.
Direct operations personnel to the proper channels for scheduling-related concerns.
Oversee the entire support shift on 2nd shift.

QUALIFICATIONS

Education

High School Diploma or GED required.
An associate degree with a concentration in business, or management is preferred.
A bachelor’s degree with a concentration in business, or management is preferred.
Additional related training and certifications will be weighted on a case-by-case basis.

Experience

2-3 years of related experience in supply chain/3PL/leadership are highly are preferred with a bachelor's degree
3-5 years of related experience in supply chain/3PL/leadership are highly preferred with an associate degree
In lieu of a degree, a minimum of 6+ years of related experience in supply chain/3PL/leadership are highly is preferred.

Knowledge, Skills, & Abilities

Energetic, relentless, and thriving on hunting for opportunities.
Sales, customer service, and/or negotiation-related talents.
Leadership skills.
Good communication for internal and external partners.
Excellent phone presence.
Constructive problem solver.
Flexible in work hours and adaptable to changing workload.
Proficient in Outlook and Teams, Excel, and Word.
Experience in the transportation industry is an asset, otherwise must be willing to learn a lot very fast.
Ability to remain calm under sometimes stressful situations.
Ability to adapt quickly to different situations and multitask.

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Refine Your Search

operations manager (2nd shift) jobs in columbus

Operations Manager - 2nd Shift

Primary Pack Operations Manager 2nd Shift

Operations Supervisor 2nd Shift - (Mon-Thurs - 3:30pm - 2am)

Operations Supervisor (2nd shift)

Operations Supervisor 2nd Shift (ON-SITE)

Senior Operations Supervisor - 2nd Shift

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