ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.
POSITION SUMMARY
Salary Pay Level: 15
Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. Responsibilities include safety, customer relations, operational oversight, business metrics, staff development, business development support, and P & L. This position leads teams in continuous improvement projects, as well as having heavy involvement with customer relationships and the business development process.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Leads, implements, coordinates best practices, technology enhancements, cost effective operational solutions, start-up, transfers, continuous improvement and account projects.
- Maximizes productivity, quality, and service throughout operations by utilizing best practice techniques in the areas of facilities layout, methods, material handling concepts, technological enhancements, and measurements.
- Creates, coordinates, monitors and reports on, business plan objectives vs. actual results and reports to Senior Management and/or clients as required.
- Enables front-line leaders to grow and develop associates and develops an eye for talent and attracts and retains
- Ensures safety and efficiency throughout the operation according to customer and employer procedures.
- Conducts start-up meetings, weekly walk-around reporting, project teams and training.
- Communicates changes in extraordinary handling procedures to office personnel. Complete warehouse worksheet.
- Delights and responds to customer inquiries and serves as the continuous and professional point of contact for customer relations. Heavily involved in business development and contracts.
- Leads and drives corporate culture and initiatives through hands-on interactions with all associates. 10.Authorizes and monitors operational expenditures.
Minimum Qualifications Education and Experience
- 3-5 years management experience.
- Previous Management Experience for a Third-Party Logistics Provider.
- College Degree preferred
- Proficient in Microsoft Office Suite
- Expert in Warehouse Management Systems
- Project management experience
- Excellent verbal, written, interpersonal, organizational and presentation skills; ability to effectively present information and respond to questions from clients, managers, teammates, and prospective customers.
- Hands on and have previous experience with staff development, facility layout, and inventory management.
- Strong analytical abilities coupled with superior team building skills.
- Experience with multi-shift operations.
- Must possess a high energy level and the drive to implement change.
- Prior P & L exposure and ability to manage it.
- Ability to coordinate best practices and implement system-wide. Language Requirements
- Ability to hear, read and comprehend, write, and communicate Physical and Mental Requirements While performing the duties of this job, the associate is:
- Frequently required to sit, type, and perform repetitive wrist motion
- Frequently required to stand, walk, bend, squat/kneel, twist/turn, climb or reach on even and uneven surfaces
- Environment: Extreme temperature outside (hot /cold); Internal: temperaturecontrolled environment Specific vision capabilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus (with or without corrective lenses).
- People Focused: good judge of talent, continues to assess talent, builds talented teams, motivates, inspires and develops
- Customer Driven: Teaches and Reinforces customer delight with teams, builds rapport with customers, seeks feedback, makes suggestions
- Business Acumen: Understands 3PL business and the economic infrastructure, pushes self and others, can design practices
Capabilities
- Effective decision-making abilities
- Hands-on prioritization and time management skills
- Strategic leadership skills
- Strong analytical and team-building skills
- Ability to drive change
Physical & Mental Requirements
While performing the duties of this job, the employee requires the ability to:
- Hear, read and comprehend, write, and communicate
- Continuously sit, type, and perform repetitive wrist motion
- Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
- Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OUR VALUES
Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.
Respect | Give and it will be given.
We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
Trust | Earned over time.
We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
Team | Accomplish more together.
We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
Opportunity | Realize your potential.
We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.
EQUAL OPPORTUNITY EMPLOYER
ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.
EXPERIENCE FULFILLMENT AT ODW LOGISTICS.
INDSA
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
