Top 6 Outbound call center rep Jobs in Columbus

Customer Service Rep (PT)
BrightStar Propane —Westerville, OH
- $20 an hour
- Part-time
- No high school diploma
- Office
- Administrative experience
Quick Apply
2d
Experienced BDC/Call Center Rep
Bob Caldwell Automotive, Inc —Columbus, OH
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
HVAC Customer Service Rep
Airtron Heating & Air Conditioning - Columbus —Columbus, OH
- $17 - $21 an hour
- Full-time
- Bilingual
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
Quick Apply
13d
Territory Management Representative
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Marketing
- Writing skills
- Office
- Paid holidays
- Disability insurance
11d
Direct Sales Specialist - Advantage Direct (Life & Annuities)
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Marketing
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
5d
Salesforce & Telephony System Adminsitrator
Lower —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Disability insurance

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Experienced BDC/Call Center Rep
Bob Caldwell Automotive, Inc —Columbus, OH
Interested candidates must possess a valid driver's license and have a satisfactory driving record. Clean driving record and valid driver’s license.
Quick Apply

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Customer Service Rep (PT)
BrightStar Propane —Westerville, OH
Handle inbound and outbound customer calls with clear, respectful, solution-focused communication. Begin handling inbound customer calls independently, with…
$20 an hour
Quick Apply
2d
Experienced BDC/Call Center Rep
Bob Caldwell Automotive, Inc —Columbus, OH
Interested candidates must possess a valid driver's license and have a satisfactory driving record. Clean driving record and valid driver’s license.
Quick Apply

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Customer Service Rep (PT)

BrightStar Propane
Westerville, OH

Quick Apply

Job Details

Part-time
$20 an hour
2 days ago

Qualifications

Phone communication
Service scheduling
Managing clients in a customer support role
Customer engagement
Billing issue inquiries
Documentation Handling
Client interaction via phone calls

Full Job Description

Why This Role Matters

Every interaction a customer has with BrightStar Propane shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who turns everyday service moments calls, questions, fixes into long-term customer relationships that keep homes warm, businesses running, and communities powered. What you do directly supports customer retention, smooth operations, and growth across our service areas.

What You’ll Do

You’ll work at the center of customer communication and internal coordination, partnering closely with your General Manager, Service Center, and delivery teams to make sure customers get what they need, accurately and on time.

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication
Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed
Participate in outbound campaigns to retain customers, win back lost accounts, and collect on past-due balances
Assist with daily delivery and service operations by resolving routing exceptions and updating customer accounts
Provide administrative support including documentation, reporting, route paperwork, scanning, and account accuracy (billing and forecasting)
Depending on location, assist with accounts payable processing and other office operations

What success looks like after 90 days:
You’re confidently handling customer calls end-to-end, proactively identifying issues before they escalate, supporting retention efforts, and keeping customer and routing records accurate with minimal oversight.

What You’ll Actually Do in Your First 30 Days

Learn EDP’s customer systems, routing processes, and service workflows through hands-on training
Begin handling inbound customer calls independently, with guidance on more complex issues
Partner with the General Manager to understand customer retention goals and current challenges
Support daily route paperwork, documentation, and customer account updates to maintain clean, accurate records

Must Have

High school diploma, GED, or equivalent experience
1–2 years of professional customer service experience
Comfort handling phone-based conversations with customers about service, billing, and scheduling
Ability to track details accurately across multiple systems and documents
Reliable attendance and the ability to follow established processes

Nice to Have

Experience in utilities, energy, logistics, or service-based industries
Familiarity with billing systems, route management, or customer account maintenance
Experience supporting retention, collections, or outbound calling campaigns
Prior administrative or office operations experience
Exposure to accounts payable or basic finance processes

What We Offer

Pay- $20 per hour

Our Culture

We’re a growing company with deep roots in local communities, and we take pride in doing right by our customers and each other. People here are practical, supportive, and straightforward, we work hard, help when things get busy, and value trust over hierarchy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

outbound call center rep jobs in columbus

Customer Service Rep (PT)

Experienced BDC/Call Center Rep

HVAC Customer Service Rep

Territory Management Representative

Direct Sales Specialist - Advantage Direct (Life & Annuities)

Salesforce & Telephony System Adminsitrator