Top 10 Overnight it help desk Jobs in Columbus

Jr. Data Center Technician (On-site - New Albany)
Thinkon Inc —New Albany, OH
- $47,000 - $47,800 a year
- Full-time
- Mid-level
- In-person
- 2 years
Quick Apply
11d
Entry-Level IT Support Associate Overnight (B)
Expedient —Upper Arlington, OH
- $32,000 - $37,000 a year
- Overnight shift
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
3d
MEDICAL TECHNOLOGIST - Clinical Applications Support (Medical Device)
ilocatum —Columbus, OH
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
9d
Dynamic Server Support
Worldwide TechServices —Columbus, OH
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
ServiceNow Functional Lead
Deloitte —Columbus, OH
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree

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Entry-Level IT Support Associate Overnight (B)
Expedient —Upper Arlington, OH
We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc.
$32,000 - $37,000 a year
Quick Apply
3d

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Jr. Data Center Technician (On-site - New Albany)
Thinkon Inc —New Albany, OH
Take service desk calls and participate in supporting ThinkOn internal corporate systems. Technical and mechanical knowledge on the latest generation transport…
$47,000 - $47,800 a year
Quick Apply
11d
Entry-Level IT Support Associate Overnight (B)
Expedient —Upper Arlington, OH
We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc.
$32,000 - $37,000 a year
Quick Apply
3d

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Jr. Data Center Technician (On-site - New Albany)

Thinkon Inc -
New Albany, OH

Quick Apply

Job Details

Full-time
$47,000 - $47,800 a year
11 days ago

Qualifications

Customer communication
Telecommunications electrical systems
Electrical systems facility management
IT infrastructure
Productivity software
Mechanical knowledge
Air conditioning

Full Job Description

ThinkOn is expanding its Data Center Operations team!

Note: This is for 3rd shift (night shift)

As a Jr. Data Center Technician with ThinkOn, you will be responsible for the daily operation and maintenance of the Data Center. Responsibilities range from registering customers, performing remote hands requests, facility rounds, records keeping, and the installation of equipment or cross-connects.

The Data Center Technician Jr will need to follow established procedures and maintain excellent customer communications. As such, this role will clearly identify the customer’s needs, document each request in the ticketing system, and execute the request. This role will provide excellent customer service that ThinkOn is known for following up on each request until completion and starting escalations as required.

The Data Center Technician Jr will keep the facility safe and secure by monitoring the central environment monitoring system and acting promptly on any failure or alarm.

You Will:

Monitor security and environmental monitoring systems of the Data Center
Apply security policies and procedures
Validate that all equipment is in food working condition such as CRAC, UPS, PDU’s Generators, and all other facilities related equipment
Conduct facility rounds and take readings off equipment (Electrical and Cooling) and fill the related reports
Take customer calls, open and document tickets, and do facility related escalations to vendors
Execute customers support requests
Document all interventions and keep the ticketing system up to date
Perform cabling, racking, and all pre/post work for customer onboarding and offboarding
Maintain detailed site specification documentation on customers cross-connects and cables
Keep the data center clean
Interact with different organizations, customers, vendors, contractors, and building management to provide a high level of customer satisfaction
Be responsible for asset management: process deliveries and replenish consumable
Manage installs against aggressive schedules
Participate in facilities maintenance and vendor management
Assist with shipping/receiving
Be available for 7/24 support/coverage (based on team needs)
Take service desk calls and participate in supporting ThinkOn internal corporate systems
Provide incident management and escalation processes for all ThinkOn product and service issues
Provide technical support and escalations to second level support and vendors
Other duties as assigned

You Have:

Minimum 2 years of experience in similar critical facilities and IT support
Technical and mechanical knowledge on the latest generation transport gear, critical infrastructure (HVAC systems, high-voltage electrical systems, DC Power Plants,etc) found in Telecommunications facilities
Very good understanding of IT systems including, but not limited to, servers and network systems
Knowledge of Microsoft Office

Existing vacancy or future vacancy?:

Please note that this listing is for a current vacancy at ThinkOn. We are looking for qualified candidates who are eager to contribute and grow with us. If you're interested in this opportunity, we encourage you to apply soon, as we are reviewing applications on a rolling basis.

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Refine Your Search

overnight it help desk jobs in columbus

Jr. Data Center Technician (On-site - New Albany)

Entry-Level IT Support Associate Overnight (B)

MEDICAL TECHNOLOGIST - Clinical Applications Support (Medical Device)

Dynamic Server Support

ServiceNow Functional Lead

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