Top 7 Overnight technical support Jobs in Columbus

IT Comms Specialist (Third Shift)
Abercrombie & Fitch Co. —New Albany, OH
- Overnight shift
- Oracle
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
2d
Corporate IT Support Specialist
Greif —Delaware, OH
- $26.68 - $45.43 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Data Center Production Operations Engineer (Third Shift)
Meta —New Albany, OH
- $70,990 - $103,002 a year
- Weekends as needed
- Mid-level
- Master's degree
- Bachelor's degree
Help Desk & Systems Support
BigThumb IT Consultants —Dublin, OH
- Email
- 5 years
- Windows
- QuickBooks
IT Service Desk Specialist (Third Shift)
Abercrombie & Fitch Co. —New Albany, OH
- Overnight shift
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
- Store discount
- Paid parental leave
2d

More jobs to discover

Find similar jobs that you might be interested in.

Corporate IT Support Specialist
Greif —Delaware, OH
Supports video conferencing and collaboration tools (e.g., Microsoft Teams, Zoom) and conference-room AV equipment, including meeting setup and live support for…
$26.68 - $45.43 an hour
Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
Provide Service Desk support including taking and logging calls, working directly with end users to resolve problems in a friendly manner while tracking and…
7d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Comms Specialist (Third Shift)
Abercrombie & Fitch Co. —New Albany, OH
Ability to communicate effectively with highly technical associates and executives. Merchandise discount on all of our brands. Update and manage SEV incidents.
2d
Corporate IT Support Specialist
Greif —Delaware, OH
Supports video conferencing and collaboration tools (e.g., Microsoft Teams, Zoom) and conference-room AV equipment, including meeting setup and live support for…
$26.68 - $45.43 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for overnight technical support in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

overnight technical support jobs near columbus

IT Comms Specialist (Third Shift)

Abercrombie & Fitch Co. -
New Albany, OH

Apply Now

Job Details

Full-time
2 days ago

Benefits

Store discount
Paid parental leave
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cell phone reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Team leadership
Triage
Project stakeholder communication

Full Job Description

Job Description:

Under the direction of the operations manager, Comms Specialist is an IT-focused role that executes daily responsibilities related to incident management, major incident communication, engaging on-call associates, alert monitoring, and batch support. This role is designed to alert support teams, stakeholders, and business leaders across the global organization to situations that may inhibit A&F’s ability to deliver services to our stores, customers and associates in a 24/7 model. An emphasis is placed on customer service skills and clear communication in time-sensitive scenarios. This role demands a high attention to detail, a strong sense of composure, and the ability to triage multiple work streams.

This position is for our Third Shift and will require overnight and weekend work.

What Will You Be Doing?

Function as a Jr. Incident Manager in support of high impact incidents by facilitating communication and delivering status updates
Maintain SEV communications
Update and manage SEV incidents
Apply updates when needed to StatusPage
Monitor ESP batch jobs and coordinate corrective action with respective job owners
Manage the P1 Page-Out Tool, Splunk On-Call
- Fulfilling requests for new members and updating teams
- Calling out when P1s are unacknowledged
Monitor and support of core applications
Support and Triage incidents for D&T partners, as needed
Alert suppression as dictated by change management
Manage ServiceNow ticket queue
Create ServiceNow incidents from email communications to inbox(es)
Manage Comms Team email and call queue

What Do You Need To Bring?

Bachelor’s Degree or related experience
Experience with O365 preferred
Knowledge of Oracle Batch processes a plus
Technical Services experience in Retail environment a plus
Ability to communicate effectively with highly technical associates and executives
Ability to recognize and react to time-sensitive situations
Ability to lead and direct the work of others
Positive attitude with a team player mentality
Consistent and reliable presence, with an awareness of the impact the team plays in critical business operations

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental, and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off & one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
Seven associate wellness half days per year
Onsite fitness center
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Apply Now

Refine Your Search

overnight technical support jobs in columbus

IT Comms Specialist (Third Shift)

Corporate IT Support Specialist

Data Center Production Operations Engineer (Third Shift)

Help Desk & Systems Support

IT Service Desk Specialist (Third Shift)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for overnight technical support in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected