Top 6 Part time it technical support Jobs in Columbus

Technology and Asset Support Specialist I
Fortuity —Columbus, OH
- $21 - $25 an hour
- Part-time
- Office
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
1d
Student Desktop Technician
Franklin University —Columbus, OH
- Part-time
- Windows
- University
- In-person
14d
IT Support Coordinator
Atash Enterprises LLC —Dublin, OH
- $16 - $18 an hour
- Part-time
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
9d
IRP-IT Training & Opt Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Part-time
- Background check
- Classroom
- Pass drug screening
13d
Customer Service Coordinator
Agiliti —Groveport, OH
- Weekends as needed
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
8d

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Student Desktop Technician
Franklin University —Columbus, OH
The Student Desktop Technician position supports the Department by assisting students, staff, and faculty by phone, email, and in person with their technology…
14d

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Technology and Asset Support Specialist I
Fortuity —Columbus, OH
Field Tier 1 technical support calls, chat, email, and/or other communication from onsite and remote users with inquiries regarding software programming,…
$21 - $25 an hour
Quick Apply
1d
Student Desktop Technician
Franklin University —Columbus, OH
The Student Desktop Technician position supports the Department by assisting students, staff, and faculty by phone, email, and in person with their technology…
14d

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Technology and Asset Support Specialist I

Fortuity -
Columbus, OH

Quick Apply

Job Details

Permanent | Part-time | Full-time
$21 - $25 an hour
1 day ago

Benefits

On-site gym
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Technology and Asset Support Specialist I

At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing organization with an opportunity for career development and advancement. Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.

Summary:

Technology and Asset Support Specialist I will provide Tier 1 technical assistance to troubleshoot common hardware, software, connectivity, and user access issues. This role will assist employees and end users remotely through phone, email, chat, and remote support tools; and provide hands-on support for technology issues onsite.

Pay: $21-25/hr depending on experience

Location: Onsite - 775 West Broad, Columbus, Ohio 43222

Assignment: Full or Part Time, Permanent, Non-Exempt

Shift: First and/or Third Shift

Responsibilities:

Preform initial set up and connection of desktops, laptops, monitors, docking stations, printers, and other workplace technology
Field Tier 1 technical support calls, chat, email, and/or other communication from onsite and remote users with inquiries regarding software programming, connectivity, printing, and similar concerns.
Prioritize and manage multiple support requests in a fast-paced environment
Perform basic account support, including password resets, account access issues, and login troubleshooting
Identify and investigate user problems with computer software and hardware
Create, update, and maintain detailed support tickets, including documenting troubleshooting steps and resolutions
Guide onsite and virtual users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
Escalate issues requiring advanced technical support to Level 2 vendors, clients, or other appropriate IT resources
Identify recurring technical issues and communicate trends or potential larger problems to IT leadership
Arrange service by software or hardware vendors to repair or replace defective products
Track, tag, and maintain inventory of laptops, monitors, headsets, docks, and peripherals
Comply with all established industry and workplace IT procedures, security requirements, documentation standards, and service desk processes
Maintain knowledge of technology innovations and trends, participate required and ongoing training as needed
Perform other related duties as assigned

Education/Experience:

High school diploma or equivalent required
Relevant IT certifications or technical training are a plus but are not required
1–2 years of IT help desk, service desk, desktop support, or technical support experience
Experience using IT ticketing or service management systems
Experience troubleshooting Windows 10 and Windows 11 environments.
Experience using remote support tools such as Microsoft Quick Assist, TeamViewer, or similar platforms preferred

Knowledge/Skills:

Basic knowledge of Microsoft 365 applications and services
Basic understanding of networking concepts, including Wi-Fi, VPNs, IP addresses, and connectivity troubleshooting
Ability to work independently, prioritize requests, and manage multiple issues simultaneously.
Ability to provide hands-on onsite technical support as well as virtual help desk support
Familiar with user account management and Active Directory
Excellent verbal and written communication skills including active listening
Strong troubleshooting and problem-solving skills
Service-oriented professional, patient approach to resolve concerns when assisting users with varying levels of technical knowledge

Additional Requirements:

Prolonged periods sitting at a desk and working on a computer
Flexibility to work adjusted shifts, as necessary
Must be able to lift up to 25 pounds at times

Are you ready to join us in a welcoming team environment that values your contributions and helps you make a real difference in people’s lives? Start your career with Fortuity today!

What differentiates Fortuity and makes us an employer of choice?

Total Rewards:

Competitive base pay with incentive opportunities
Basic essential coverage insurance plans for all associates
OnDemand Pay

Additional Offerings:

Fresh market vending
On-Site fitness center
Clean, climate-controlled environment

…And more!

Fortuity Calling, LLC, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Quick Apply

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part time it technical support jobs in columbus

Technology and Asset Support Specialist I

Student Desktop Technician

IT Support Coordinator

IRP-IT Training & Opt Analyst

Customer Service Coordinator

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