Top 6 Passenger assistance agent Jobs in Columbus

Airline Passenger Service Agent
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Sales
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Sales
- Health insurance
- Dental insurance
Quick Apply
Operations Manager - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $60,000 a year
- Extended hours
- Background check
- 18 years or older
- 5 years
Quick Apply
Passenger Service Agent
Alliance Ground International —Columbus, OH
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Ground Ramp Agent
Alliance Ground International —Columbus, OH
- Part-time
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
6d

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Airline Passenger Service Agent
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Columbus, OH
Must have a valid driver's license. Must have a valid driver’s license. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound…
$16 an hour
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. 18 years of age or older.
$16 an hour
Quick Apply

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Airline Passenger Service Agent

TREGO DUGAN AVIATION OF GRAND ISLAND INC -
Columbus, OH

Apply Now

Job Details

Part-time
$16 an hour

Qualifications

Computer operation
Customer communication
Computer literacy
High school diploma or GED
Driver's License
Typing

Full Job Description

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.

Flight Benefits
Paid Time Off
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test
Available to work nights, weekends, and holidays
Must be able to complete required training

General Purpose of Job (s):

Passenger Service Agent

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.

Essential Duties and Responsibilities:

The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude

Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats

Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements

Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate

Ensures FAA, Airline, and airport regulations are followed

Enforces safety/security measures and protects sensitive zones

Assists Customers with special needs, i.e., Customers who need assistance in boarding

Ad hoc assignments as requested by the Lead or Supervisor

Completing sales reports

Excellent communication skills

Able to read and write English, bilingual skills a plus

Ability to work efficiently under time constraints

Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays

Must be well groomed

Other duties as assigned

Competency/Behavioral Requirements:

Be pleasant with others on the job and display a good-natured, cooperative attitude

Be reliable, responsible, and dependable, and fulfill obligations.

Attention to Detail

Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations

Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace

Willingness to take on responsibilities and challenges

Be sensitive to others' needs and feelings and be understanding and helpful on the job

Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done

Physical Demands:

Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications:

Education: High School diploma or equivalent

Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience

Knowledge: Possess basic computer skills with the ability to type 25 wpm

Must be at least 18 years old.

Must have a valid driver’s license

Must pass a ten (10) year background check and pre-employment drug test

Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

Attend and successfully complete required training

Read and write English.

MUST be able to work a flexible schedule including nights, weekends and holidays.

Apply Now

Refine Your Search

passenger assistance agent jobs in columbus

Airline Passenger Service Agent

Customer Service Agent - CMH Airport

Operations Manager - CMH Airport

Passenger Service Agent

Ground Ramp Agent

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