Top 27 Patient ambassador Jobs in Columbus

Infusion Patient Care Coordinator
Soleo Health Inc —Dublin, OH
- Full-time
- Microsoft Word
- Microsoft Outlook
- LVN
- Paid parental leave
- Health savings account
Quick Apply
4h
Hearing Ambassador
NationsBenefits, LLC —Columbus, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
14d
Courier
CompuNet Clinical Laboratories —Grove City, OH
- Part-time
- OSHA
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
6h
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Service Excellence Ambassador
OhioHealth —Columbus, OH
- Part-time
- Hospital
- Bachelor's degree
- Conflict management
13d
Front Desk Supervisor
Chen Medical Associates —Columbus, OH
- $20.20 - $33.00 an hour
- Full-time
- Microsoft Outlook
- OSHA
- BLS Certification
- Opportunities for advancement
Service Excellence Ambassador (Part-Time, Casual)
OhioHealth —Dublin, OH
- Part-time
- Hospital
- High school diploma or GED
- Conflict management
10h
Dietary Aide
HHS Culinary and Nutrition Solutions, LLC (USA) —Dublin, OH
- $18.50 an hour
- Full-time
- Background check
- 18 years or older
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Ambassador - Part-Time Weekend Hours
Steiner + Associates —Columbus, OH
- Part-time
- Entry level
Diabetes Sales Associate - Columbus East
Abbott Laboratories —Columbus, OH
- $60,000 - $122,700 a year
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Tuition reimbursement
Local Delivery Driver (CDL A)
Airgas, Inc. —Columbus, OH
- From $30.50 an hour
- Full-time
- Clean driving record
- Hazmat Endorsement
- Customer service
- Paid jury duty
- Commuter assistance
Specialty Account Representative - Columbus, OH
Pharmacosmos Therapeutics Inc —Columbus, OH
- $150,000 - $164,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
Quick Apply
Hospice Care Consultant
Gentiva —Columbus, OH
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
12h
Impact Manager, Customer Success
RQI Partners —Columbus, OH
- $100,000 - $105,000 a year
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Endocrine Account Manager - Cincinnati, OH
BridgeBio Pharma —Columbus, OH
- $155,000 - $210,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Travel
- Commuter assistance
- Health savings account
Account Specialist - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- 401(k)
Quick Apply
Registered Nurse Admissions
Gentiva —Columbus, OH
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
Quick Apply
5d
Biomedical Technician III
TRIMEDX —Columbus, OH
- Full-time
- 5 years
- Engineering
- Driver's License
Associate Dean - Education & Student Success
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Student Worker - Donor Field Marketing
Versiti, Inc. —Columbus, OH
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance

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Infusion Patient Care Coordinator

Soleo Health Inc -
Dublin, OH

Quick Apply

Job Details

Full-time
4 hours ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Microsoft Word
Computer operation
Customer communication
Microsoft Outlook
Spreadsheets
In-home healthcare experience
Team scheduling
High school diploma or GED
Schedule creation
Care coordination
Cross-functional communication

Full Job Description

Description:

Soleo Health is seeking an Infusion Patient Care Coordinator to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care!

Soleo Health Perks:

Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program

The Position:

The Infusion Patient Care Coordinator is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams.Following AIS visits, the Patient Ambassador engages directly with patients to coordinate next steps in care, ensuring clarity of future appointments and supporting a positive, seamless patient experience. Responsibilities include:

Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor’s offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Meet with patients in person following AIS visits to schedule their next appointment prior to departure.
Confirm patient understanding of their next visit and ensure accurate scheduling to support timely medication dispensing and care coordination.
Inquire about the patient’s appointment experience and request completion of a brief satisfaction survey.
Serve as a key touchpoint for enhancing the in-clinic patient experience and supporting overall customer satisfaction outcomes.

Schedule:

Must be able to work Full time, 40 hours per week, from 8:30am - 5pm
This is a 100% onsite position - remote and hybrid work are not available
Healthcare scheduling experience preferred

Requirements:

High school diploma or equivalent required
Licensed Practical Nurse/Licensed Vocational Nurse License preferred
Prior healthcare scheduling experience required
Home infusion experience required
Ability to work on-site and interact directly with patients in a clinical setting.
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
CPR Plus application experience preferred

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: Patient Care Coordinator, Care Coordinator, Clinical Coordinator, Nurse Scheduler, Clinical Scheduler, Staffing Coordinator, Intake Coordinator, Referral Coordinator, Nursing Coordinator, Care Management Coordinator, Clinical Data Entry, Clinical Management System, EMR, EHR, Medical Documentation, Nursing Department Support, Care Coordination, Inter-Agency Coordination, Patient Intake, Utilization Coordination, Medication referrals, Specialty Pharmacy Coordination, HUB Services, High-volume Inbound Calls, Outbound Patient Calls, Provider Communication, Patient Education, Customer Service, Nurse Scheduling, Clinical Scheduling, Visit Coordination, Geographic Scheduling, Time Management, Attention to Detail, Problem-Solving, Cross-Functional Collaboration

#INDPHARM

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Refine Your Search

patient ambassador jobs in columbus

Infusion Patient Care Coordinator

Hearing Ambassador

Courier

Customer Care Representative - Cardio Partners - Remote

Service Excellence Ambassador

Front Desk Supervisor

Service Excellence Ambassador (Part-Time, Casual)

Dietary Aide

Ambassador - Part-Time Weekend Hours

Diabetes Sales Associate - Columbus East

Local Delivery Driver (CDL A)

Specialty Account Representative - Columbus, OH

Hospice Care Consultant

Impact Manager, Customer Success

Endocrine Account Manager - Cincinnati, OH

Account Specialist - Cardio Partners - Remote

Registered Nurse Admissions

Biomedical Technician III

Associate Dean - Education & Student Success

Student Worker - Donor Field Marketing

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