Top 30 Patient service representative /front Jobs in Columbus

Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Patient Services Representative
Optum —Gahanna, OH
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Service Representative- Central Ohio Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
8d
Patient Service Representative- Physical Therapy Westerville
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
11d
Patient Service Representative- Physical Therapy Westerville - Part-Time
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Part-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
11d
Medical Receptionist - Patient Experience Specialist
Sono Bello —Columbus, OH
- $15.00 - $18.90 an hour
- Email
- Basic math
- Microsoft Office
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
Patient Access Representative
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
Quick Apply
1d
Patient Onboarding Specialist
AndHealth —Columbus, OH
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Patient Care Representative
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Weekends as needed
- Writing skills
- HIPAA
- Research
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Financial Counselor
Mount Carmel —Grove City, OH
- Full-time
- Surgery
- Hospital
- Mid-level
- Relocation assistance
- Health insurance
7d
Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- Clinic
Quick Apply
8d
Director of Patient Experience
Gifthealth Inc —Columbus, OH
- $122,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- HIPAA
- Analysis skills
Quick Apply
Patient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians —Columbus, OH
- Spanish
- HIPAA
- English
Quick Apply
2d
Client Service Representative
CRYAN VETERINARY HOSPITAL —Westerville, OH
- Part-time
- Administrative experience
- Computer skills
- Entry level
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
Quick Apply
Entry-Level Customer Service Sales Representative
Arch City Collective —Columbus, OH
- $18.14 - $22.69 an hour
- Part-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Call Center Representative - Spanish Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
14d
Radiation Manager
Central Ohio Urology Group —Gahanna, OH
- Full-time
- Surgery
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
13d
Call Center Representative - Somali Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- HIPAA
- Clinic
- Typing
Quick Apply
14d

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Patient Representative Supervisor

Southeast Healthcare -
Columbus, OH

Quick Apply

Job Details

Qualifications

Bachelor's degree

Full Job Description

Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk and central scheduling staff through training, coaching, and performance feedback. This role is responsible for overseeing daily front office operations while also assisting with patient registration, scheduling and cancelling appointments, answering phones, and collecting personal and financial information for patient enrollment. The ideal candidate is organized, customer-focused, and experienced in healthcare front office operations.

Responsibilities:

Supervise daily operations of front desk and central scheduling staff in 4 Franklin County offices.
Train, coach, and provide ongoing support to new and existing patient access representative staff.
Monitor staff performance, productivity, attendance, and customer service standards.
Ensure accurate scheduling, rescheduling, and cancellation of patient appointments within the practice management system.
Assist with patient check-in/check-out processes and registration activities as needed.
Obtain and verify demographic, insurance, and financial information for patient enrollment and billing purposes.
Support FQHC eligibility and sliding fee scale processes in accordance with organizational and federal guidelines.
Maintain compliance with HIPAA, confidentiality standards, and organizational policies and procedures.
Resolve patient concerns and provide excellent customer service to patients, families, and community partners.
Assist in answering incoming phone calls and directing inquiries appropriately.
Monitor front office workflows to improve efficiency, patient access, and patient satisfaction.
Collaborate with clinical and administrative departments to support coordinated patient care.
Ensure accurate documentation and data entry within the electronic health record and practice management systems.
Participate in staff meetings, quality improvement initiatives, and ongoing training activities.
Prepare reports and communicate operational concerns or trends to management as needed.

AA/BA required.
Prior supervisory experience strongly preferred.
Previous experience in a medical office, patient registration, or customer service role preferred.
Excellent computer and data entry skills.
Knowledge of general office and front-desk procedures.
Strong verbal communication and active listening skills.
Ability to handle multiple tasks, frequent interruptions, and fast-paced environments.
Ability to handle confidential information with discretion and professionalism.
Knowledge of HIPAA privacy regulations and confidentiality protocols.
Proficient in an EMR (electronic medical record) strongly preferred.
Strong organizational skills and attention to detail.
Ability to handle a variety of administrative tasks with accuracy and efficiency

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law. #HP

Quick Apply

Refine Your Search

patient service representative /front jobs in columbus

Patient Representative Supervisor

Patient Services Representative

Patient Service Representative- Central Ohio Medicine

Patient Service Representative- Physical Therapy Westerville

Patient Service Representative- Physical Therapy Westerville - Part-Time

Medical Receptionist - Patient Experience Specialist

Patient Access Representative

Patient Service Representative II

Patient Onboarding Specialist

Patient Care Representative

Financial Counselor

Patient Care RepTrainer

Director of Patient Experience

Patient Care Coordinator Bilingual Preferred

Client Service Representative

Office Assistant

Entry-Level Customer Service Sales Representative

Call Center Representative - Spanish Speaking

Radiation Manager

Call Center Representative - Somali Speaking

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