Top 41 Patient support representative (registration) Jobs in Columbus

Patient Service Representative- Central Ohio Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
11d
Patient Service Representative- Family Medicine North
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
9d
Patient Service Representative - COPC Five Points Physicians
Central Ohio Primary Care Physicians,Inc —Upper Arlington, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
4d
Patient Service Representative - Eastglen Pediatrics
Central Ohio Primary Care Physicians,Inc —Reynoldsburg, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Access Representative - Casual
Mount Carmel —Dublin, OH
- Part-time
- Surgery
- Inpatient
- Research
- Relocation assistance
- Health insurance
2d
Patient Service Representative- Family Physicians of Gahanna
Central Ohio Primary Care Physicians,Inc —Gahanna, OH
- 8 hour shift
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Access Representative
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Service Representative- Hilliard Family Medicine
Central Ohio Primary Care Physicians,Inc —Hilliard, OH
- Full-time
- HIPAA
- Office
- Microsoft Office
Quick Apply
4d
Patient Service Representative- Physical Therapy Westerville
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
14d
Hospice RN Liaison: Friday - Monday
OhioHealth at Home —Columbus, OH
- Full-time
- Nursing
- RN License
- Writing skills
- Tuition reimbursement
Quick Apply
3d
Hospice RN Liaison - Day Shift
OhioHealth at Home —Columbus, OH
- Full-time
- Nursing
- RN License
- Writing skills
- Tuition reimbursement
Quick Apply
3d
Patient Service Representative- Physical Therapy Westerville - Part-Time
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Part-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
14d
Patient Access Lead- Ambulatory Clinics
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Management
- Mid-level
- Ability to climb stairs
Medical Assistant
Vera Whole Health, Inc. —Columbus, OH
- $19 - $30 an hour
- Full-time
- Vital signs
- OSHA
- Float pool
- Paid holidays
- Health insurance
Quick Apply
9d
Call Center Representative - Somali Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- HIPAA
- Clinic
- Typing
Quick Apply
Patient Service Representative - Building Blocks
Central Ohio Primary Care —Reynoldsburg, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
4d
Patient Access Representative Lead - LAC
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Management
- Hospital
- Mid-level
Multi-Site Shuttle Services Manager
Towne Park —New Albany, OH
- $62,000 - $72,000 a year
- Full-time
- English
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Paid holidays
21h
Call Center Representative - Spanish Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply

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Patient Service Representative- Central Ohio Medicine

Central Ohio Primary Care Physicians,Inc -
Columbus, OH

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Visitor query response
In-person patient registration
Patient scheduling systems
Health insurance co-pays
Patient question and concern management
Customer relationship building
Email customer support
Electronic health records (EHR) management
Phone communication
Client rapport building
Greeting customers
Patient demographics
HIPAA
Filing
Mail distribution
Scanning
Assisting medical staff
Microsoft Office
Medical scheduling
Administrative experience
High school diploma or GED
Healthcare referral management
Clinical data entry
Task prioritization
Health information regulatory compliance
Customer issue escalation
Clinical confidentiality policies
Faxing
Managing patient records
Communication skills

Full Job Description

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.

- - Full Time/Benefits Eligible
  - Monday - Thursday - 7:15-8:00am - 4:30pm, Friday - 7:15-8:00am - 4:00pm
  - Columbus, OH

Essential Duties and Responsibilities:

Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties

Qualifications:

Experience, Education, Licensures & Certifications

Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience

Knowledge, Skills & Abilities

Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient support representative (registration) jobs in columbus

Patient Service Representative- Central Ohio Medicine

Patient Service Representative- Family Medicine North

Patient Service Representative - COPC Five Points Physicians

Patient Service Representative - Eastglen Pediatrics

Patient Access Representative - Casual

Patient Service Representative- Family Physicians of Gahanna

Patient Access Representative

Patient Service Representative- Hilliard Family Medicine

Patient Service Representative- Physical Therapy Westerville

Hospice RN Liaison: Friday - Monday

Hospice RN Liaison - Day Shift

Patient Service Representative- Physical Therapy Westerville - Part-Time

Patient Access Lead- Ambulatory Clinics

Medical Assistant

Call Center Representative - Somali Speaking

Patient Service Representative - Building Blocks

Patient Access Representative Lead - LAC

Multi-Site Shuttle Services Manager

Call Center Representative - Spanish Speaking

Patient Representative Supervisor

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