Top 11 Pharma quality assurance Jobs in Columbus

Lead, Client Quality Assurance
Gifthealth Inc —Columbus, OH
- $60,000 - $94,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Project management
- Senior level
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9d
Global QA and Regulatory Assurance Mgr
DHL —Westerville, OH
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
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Quality Control Microbiology Technician
STAQ Pharma Inc —Columbus, OH
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Senior Manager, Quality Systems
Forge Biologics —Columbus, OH
- Full-time
- Bachelor of Science
- In-person
- Senior level
- Paid parental leave
- Disability insurance
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Quality Manager
Katalyst Healthcares & Life Sciences —Alexandria, OH
- Contract
- Engineering
- Laboratory experience
- Master's degree
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QA Calibration Specialist
Eliquent Life Sciences, Inc —Columbus, OH
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health insurance
- Dental insurance
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Quality Control Chemist I
Cencora —Columbus, OH
- Full-time
- Writing skills
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Validation Engineer
PSC Biotech —Columbus, OH
- Computer Science
- Engineering
- Mid-level
- Paid holidays
- Disability insurance
Sr. Application Test Engineer, Program Motion
Cardinal Health —Dublin, OH
- $105,100 - $165,110 a year
- Computer Science
- 8 years
- Continuous improvement
- Paid parental leave
- Health savings account
CSV Engineer I
Forge Biologics —Columbus, OH
- Full-time
- Computer Science
- Mid-level
- In-person
- Paid parental leave
- Disability insurance
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Quality Control Lab Manager
Cencora —Columbus, OH
- Full-time
- 7 years
- Writing skills
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance

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Lead, Client Quality Assurance
Gifthealth Inc —Columbus, OH
Client Quality Questionnaires — Complete, review, and maintain responses to incoming client quality and compliance questionnaires, coordinating with Regulatory,…
$60,000 - $94,000 a year
Quick Apply
9d
Global QA and Regulatory Assurance Mgr
DHL —Westerville, OH
Bachelors Degree in Life Sciences, Pharmacy, Biomedical Engineering, Quality Management, or related field, required.
Quick Apply

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Lead, Client Quality Assurance

Gifthealth Inc -
Columbus, OH

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Job Details

Full-time
$60,000 - $94,000 a year
9 days ago

Qualifications

Performance dashboard reports
Dashboard development
Contract review
Data visualization software proficiency
Client rapport building
Dashboard creation support
Contract management experience in healthcare
Business intelligence tools
Contract drafting
Cross-functional communication

Full Job Description

About the Role

Gifthealth is looking for a Lead, Quality Assurance Specialist to own the client-facing side of our quality program. You'll be the trusted bridge between Gifthealth and the clients we serve, translating their quality expectations into clear questionnaire responses, durable quality agreements, and dashboards that make compliance visible at a glance. This is a role for someone who is precise under pressure, comfortable representing Gifthealth to outside stakeholders, and energized by building the systems that keep a fast-moving, single partner platform trustworthy at scale.

What You'll Own

Client Quality Questionnaires — Complete, review, and maintain responses to incoming client quality and compliance questionnaires, coordinating with Regulatory, Operations, and Legal to ensure every answer is accurate, current, and consistent across clients.
Quality Agreements — Draft, negotiate, and maintain Quality Agreements (QAs) with clients and partners, tracking commitments, renewal dates, and any obligations that flow into internal process changes.
Quality Dashboards — Design and maintain dashboards that give Gifthealth leadership and clients real-time visibility into quality metrics, open corrective actions, and adherence to agreed-upon service levels.
Cross-Functional Coordination — Partner with Operations, Regulatory and Client Success to make sure client quality expectations are reflected in day-to-day processes.
Audit & Inspection Readiness — Maintain documentation in a state that is always audit-ready, and support client audits or quality reviews as the subject-matter point of contact.
Continuous Improvement — Identify trends across questionnaires, agreements, and dashboard metrics, and turn them into process improvements before they become client-facing issues.

What We're Looking For

5+ years in quality assurance, quality systems, or regulatory compliance — ideally within healthcare, pharma (GMP), or another regulated industry.
Direct experience with quality agreements — drafting, redlining, or managing QAs with external clients or partners.
Must understand business contracts and how they relate to Quality Agreements.
Comfort building and maintaining dashboards — using tools such as Excel, Power BI, Tableau, or similar to turn quality data into something leadership and clients can act on.
Strong written communication — able to represent Gifthealth's quality posture clearly and confidently in client-facing questionnaires and documents.
Detail orientation under deadline pressure — client questionnaires and audits rarely arrive on a convenient timeline.
Collaborative mindset — you'll work across Regulatory, Operations, Legal, and Client Success daily, and Project Management daily.
Client facing — must be able to have conversations with clients and represent Gifthealth in a positive and professional manner.
Negotiations — must be able to negotiate with clients and ensure quality agreements align with Gifthealth business expectations.

Preferred Qualifications

Familiarity with direct-to-patient (DTP) pharmaceutical distribution or specialty pharmacy operations.
Experience supporting client or regulatory audits from the quality side of the table.
ASQ certification (CQA, CQE) or equivalent quality credential.
Business and/or Quality contract experience.
Experience standing up a quality metrics program from scratch, rather than maintaining an existing one.
Supervisory experience.

Work Environment

Location:Hybrid
Schedule: Full-time
May require availability during specific hours or days or flexibility for escalations.
Regular meetings with your teams, departments, or leadership to ensure alignment.

Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

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Refine Your Search

pharma quality assurance jobs in columbus

Lead, Client Quality Assurance

Global QA and Regulatory Assurance Mgr

Quality Control Microbiology Technician

Senior Manager, Quality Systems

Quality Manager

QA Calibration Specialist

Quality Control Chemist I

Validation Engineer

Sr. Application Test Engineer, Program Motion

CSV Engineer I

Quality Control Lab Manager

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