Top 61 Pro services specialist Jobs in Columbus

Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
13d
Specialist, Internal Audit - Corporate Services
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Background check
- CPA
- Mid-level
- Paid holidays
- Disability insurance
Treatment Specialist 1: 1st Shift
ST VINCENT FAMILY SERVICES —Columbus, OH
- $18 - $20 an hour
- Full-time
- Basic math
- Mid-level
- 3 years
- Paid time off
- 401(k) matching
Quick Apply
Website Accessibility Specialist - Columbus, OH/ Hybrid
Software Technology Inc —Columbus, OH
- Mid-level
- Communication skills
- HTML
Quick Apply
Peer Support Specialist I/II
Franklin County Public Health —Columbus, OH
- $23.44 - $29.65 an hour
- Online Application
- LPC
- Mid-level
- High school diploma or GED
Quick Apply
Office & Detail Support Specialist
Detail Pro Shop —Plain City, OH
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Background check
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Contingent Residential Treatment Specialist
ST VINCENT FAMILY SERVICES —Columbus, OH
- $18 - $20 an hour
- Basic math
- Mid-level
- Residential
- Paid time off
- 401(k) matching
Quick Apply
PRO Services Specialist
Floor and Decor Outlets of America, Inc. —Lewis Center, OH
- From $15 an hour
- 8 hour shift
- Spanish
- High school diploma or GED
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
Customer Service/Sales
Home Depot —Columbus, OH
- Entry level
Peer Recovery Support Specialist (PRS)
Lighthouse Behavioral Health Solutions —Columbus, OH
- $18 - $20 an hour
- Pass drug screening
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Treatment Specialist 3: 3rd Shift
ST VINCENT FAMILY SERVICES —Columbus, OH
- $18 - $20 an hour
- Full-time
- Basic math
- Mid-level
- 3 years
- Paid time off
- 401(k) matching
Quick Apply
Warehouse Specialist
Ace Hardware —West Jefferson, OH
- $20.50 - $23.25 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- 5 years
- Store discount
- Paid holidays
Specialist, Data Solution Analyst - NF IIR
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Paid holidays
- Disability insurance
Senior Principal Security Services Sales Specialist
NTT DATA —Columbus, OH
- $115,000 - $213,000 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- AD&D insurance
14d
Treatment Specialist 2: 2nd Shift
ST VINCENT FAMILY SERVICES —Columbus, OH
- $18 - $20 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Retail Sales Associate
Soccer Village —Dublin, OH
- Part-time
- Merchandising
- 16+ years old
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Specialist, Analytic Solution Advisor
Nationwide —Columbus, OH
- 8 hour shift
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
6d
Pro Services Specialist (Bilingual – English/Spanish Preferred)
Floor and Decor Outlets of America, Inc. —Hilliard, OH
- From $15 an hour
- 8 hour shift
- Spanish
- High school diploma or GED
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
1d
Specialist, Corporate Compliance
Nationwide —Columbus, OH
- 8 hour shift
- Computer Science
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
1d
Specialist - PL Actuarial State Pricing
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Math
- Paid holidays
- Disability insurance

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Technical Support Specialist Tier I

Schneider Downs & Co., Inc. -
Columbus, OH

Apply Now

Job Details

13 days ago

Benefits

Profit sharing
Paid holidays
Dental insurance
401(k)
Paid time off
Family leave
Parental leave
Vision insurance
Pet insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Serving clients
AI tools proficiency
Windows
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Microsoft Teams
Desktop administration
Associate's degree
Technical Proficiency

Full Job Description

As a trusted advisor in the professional services industry, you know what matters most to clients: Big thinking with a personal focus. You also know what matters most to your own success, including: career growth, work-life flexibility, leadership that cares about your ability to succeed, the opportunity to give and receive one-on-one coaching and mentoring, as well as learning opportunities that inspire professional development. Experience them all at Schneider Downs, where we’ve been providing accounting, tax, consulting, and wealth management services through our team of innovative thought leaders for over 65 years. Start building a career with people motivated to help you succeed—and enjoy more of what counts.

As the Technical Support Specialist Tier I, you will be primarily responsible for providing Tier 1 helpdesk support including exceptional customer service, advanced troubleshooting, problem determination and problem resolution to all network users at Schneider Downs. This role troubleshoots issues to resolution with end user computing devices, firm-specific software and productivity applications. Technical Support Specialists manage their workload through the IT Service Management software application including ownership of incidents, service requests, problems and change requests.

The Technical Support Specialist Tier I position will report directly to the Technical Operations Manager and work alongside the Technical Support Supervisor Tier II.

Schneider Downs has embraced the hybrid work model, so this role will have flexibility working from home, as well as in the office.

WHAT YOU’LL DO

Provide Service Desk support including taking and logging calls, working directly with end users to resolve problems in a friendly manner while tracking and documenting all work in an IT Service Management software application
Load, configure and maintain Microsoft Windows operating system, Office 365 applications and firm-specific software applications in a network environment
Troubleshoot and maintain laptop computers (general familiarity with hardware components), virtual machines and deployment of various hardware equipment to employees
Troubleshoot various computer problems including printing, software errors and hardware errors
Maintain communications with end users during the problem resolution process
Plan and participate in a wide variety of special projects
Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases

WHAT YOU’LL NEED
Required:

Associate degree and service desk experience supporting Microsoft Windows 10 & 11 desktop operating systems
Strong customer service skills (communication, friendliness, patience, and follow-through)
Ability to work in a team environment (strong verbal and written communication with team members, reporting regularly to management)
Proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint, Teams, etc.), Microsoft 365 Copilot and other AI tools

Preferred:

Experience with CPA industry-specific software such as CCH Prosystem fx and Thomson Reuters suite.
Experience creating documentation of technical issues and solutions as well as writing technical knowledgebase articles
Experience conducting end user training
ITIL fundamentals and service desk-oriented background
Technical certifications such as CompTia A+, Office 365 and Azure fundamentals

WHERE CULTURE COUNTS
At Schneider Downs, our culture is our identity. And it’s our culture of care that makes us unique. Even as we grow, we work hard to retain this culture to continuously promote a positive, supportive work environment through our core values: Care, Integrity, Flexibility, Respect, and Drive.

ENJOY MORE OF THE THINGS THAT MATTER MOST

Competitive compensation
Insurance, including health, dental, and vision, that begin on day one
20+ days of paid time off and 13 paid holidays
Flex Fridays and office closures for summer and winter breaks
Parental leave, family care leave, and volunteer time
401(k) plans and profit sharing
CPA exam bonus, education assistance program, and pet insurance

ABOUT SCHNEIDER DOWNS
For over 65 years, Schneider Downs has provided audit, tax, consulting, and wealth management services through our team of innovative thought leaders committed to our approach of providing Big Thinking with a Personal Focus. Our client roster includes a diverse blend of well-established national and regional businesses both publicly and privately owned – as well as not-for-profits and exciting start-ups. Regardless of industry or corporate profile, our clients receive the highest level of responsiveness, pro-activity, and personal attention to their individual needs. We call that commitment the SD Standard and it’s what makes us different.

A PLACE WHERE INCLUSIVITY COUNTS
Schneider Downs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. We believe a culture of care that celebrates diversity, equity, and inclusion contributes to a better company, better client services, and a better world.

BUILD A CAREER WHERE YOUR NEEDS COUNT. APPLY NOW.
Schneider Downs does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Schneider Downs. Upon hire, no fee will be owed to the agency, person, or entity.

#LI-HYBRID

Apply Now

Refine Your Search

pro services specialist jobs in columbus

Technical Support Specialist Tier I

Specialist, Internal Audit - Corporate Services

Treatment Specialist 1: 1st Shift

Website Accessibility Specialist - Columbus, OH/ Hybrid

Peer Support Specialist I/II

Office & Detail Support Specialist

Contingent Residential Treatment Specialist

PRO Services Specialist

Customer Service/Sales

Peer Recovery Support Specialist (PRS)

Treatment Specialist 3: 3rd Shift

Warehouse Specialist

Specialist, Data Solution Analyst - NF IIR

Senior Principal Security Services Sales Specialist

Treatment Specialist 2: 2nd Shift

Retail Sales Associate

Specialist, Analytic Solution Advisor

Pro Services Specialist (Bilingual – English/Spanish Preferred)

Specialist, Corporate Compliance

Specialist - PL Actuarial State Pricing

I want to receive the latest job alert for pro services specialist in columbus

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