Top 24 Process documentation & training specialist Jobs in Columbus

Quality & Training Coordinator
Zenni Optical —Obetz, OH
- Classroom
- Google Workspace
- Mid-level
- On-the-job training
- Flexible schedule
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Operations Technical Training Specialist
Vertiv —Delaware, OH
- Mid-level
- Office
- Analysis skills
- On-the-job training
Training Specialist
Certified Group —Columbus, OH
- Classroom
- Mid-level
- Continuous improvement
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10d
Training Admin
Event Risk Inc —Powell, OH
- $60,000 a year
- Extended hours
- System design
- Mid-level
- Office
- Paid time off
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Training Manager
Event Risk Inc —Lewis Center, OH
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Mid-level
- Travel
- Health insurance
- Dental insurance
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Training Specialist (Local)
World Insurance Associates LLC —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
8d
Training Supervisor
SupplyHouse.com —Columbus, OH
- $65,000 - $81,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
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Mission Enrollment & Training Specialist - HYBRID
Big Brothers Big Sisters of Central Ohio Inc —Columbus, OH
- Customer service
- Public speaking
- Mid-level
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2d
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
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9d
Training Supervisor
DHL —Groveport, OH
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
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9d
Director of Sales Training - High Ticket
Curvion Blue —Columbus, OH
- $120,000 - $150,000 a year
- Full-time
- Remote
- Senior level
- Teaching
- Analytics
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Senior Learning & Development Lead
Wider Circle —Columbus, OH
- $56,000 - $63,000 a year
- Full-time
- Remote
- HIPAA
- Continuous improvement
- Older adults
- Health savings account
- AD&D insurance
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Operations Training Manager (NJUS)
NetJets —Columbus, OH
- 6 years
- Bachelor's degree
- Mentoring
- Health savings account
- Disability insurance
Program Director Training Coordinator
LifeWise Academy Inc —Hilliard, OH
- From $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Product Enablement Training Manager
Path Robotics —Columbus, OH
- Classroom
- Mid-level
- Travel
- Paid parental leave
- Health insurance
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15h
Pharmacy Technician Trainer
Gifthealth Inc —Columbus, OH
- Full-time
- Customer service
- Ability to walk for extended periods
- Mid-level
Quick Apply
Training Specialist Transfer Agency
Ultimus Fund Solutions —Columbus, OH
- Full-time
- 5 years
- Analysis skills
- Accounting
Quick Apply
Senior Siding Installation & Training Specialist
Westlake Royal Building Products —Columbus, OH
- Full-time
- Up to 50% travel
- Mid-level
- Office
Quick Apply
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Columbus, OH
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply

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Quality & Training Coordinator
Zenni Optical —Obetz, OH
Design, develop, implement, and continuously improve training programs for manufacturing, quality, and support personnel. Critical Thinking and Problem Solving.
Quick Apply
Operations Technical Training Specialist
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Quality & Training Coordinator

Zenni Optical -
Obetz, OH

Quick Apply

Job Details

Benefits

On-the-job training
Flexible schedule

Qualifications

Google Workspace
Project management experience in education
ISO standards
Coaching
Regulatory compliance
Online learning activities
Compliance audits & assessments
Needs assessment for curriculum design
Quality control audit
Adult education instructional development
High school diploma or GED
Manufacturing facility experience
Mentoring
Instructor-led training (training delivery method)
Educational program evaluation
Online training platform teaching experience
Training outcomes evaluation for professional development
Developing e-learning programs
Classroom experience
E-learning platforms
Online educational platform experience
Leadership training (staff training program)
Biomedical regulatory compliance
Presentation creation
Managing projects
Enterprise Learning Management
Productivity software
Quality audits
SaaS
Classroom Teaching

Full Job Description

Who We Are

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.

Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.

Position Summary

The Quality & Training Coordinator is responsible for developing, implementing, and maintaining training programs that support employee competency, product quality, and compliance within an ISO 13485-certified optical manufacturing environment. This position serves as a key resource for employee development while ensuring manufacturing personnel are trained to consistently produce high-quality optical products.

The ideal candidate possesses extensive optical manufacturing experience, including advanced knowledge of lens mounting processes, quality standards, and manufacturing operations. This individual is passionate about developing people, improving processes, and fostering a culture of continuous learning and quality excellence.

The Quality & Training Coordinator partners closely with Manufacturing, Quality, Engineering, Human Resources, and Operations leadership to identify training needs, close competency gaps, support quality initiatives, and drive employee development across the organization.

Essential Responsibilities

Training & Employee Development

Design, develop, implement, and continuously improve training programs for manufacturing, quality, and support personnel.
Conduct training needs assessments and collaborate with leadership to identify skills gaps and development opportunities.
Develop learning paths for new hires, cross-training, technical certifications, leadership development, and ongoing employee development.
Select and implement appropriate training methods, including:
- On-the-job training
- Coaching
- Mentorship programs
- Classroom instruction
- Simulations
- E-learning
- Professional development workshops
Facilitate instructor-led training sessions and coordinate external training resources when appropriate.
Support maintaining standardized work instructions, training guides, presentations, videos, competency assessments, and other learning materials.
Evaluate training effectiveness using competency evaluations, observations, testing, audits, and performance metrics.
Stay current on adult learning principles, instructional design methodologies, and emerging training technologies.
Support leadership development and soft-skills training initiatives throughout the organization.
Manage and maintain training facilities, training equipment, and educational materials.
Maintain accurate training records, competency matrices, certifications, and curriculum databases within the organization's Learning Management System (LMS) or equivalent training platform.

Quality Assurance

Perform process audits to verify compliance with established manufacturing procedures.
Perform product audits to ensure products meet customer specifications and quality standards.
Conduct Total Quality Certification (TQC) evaluations.
Participate in internal quality audits and continuous improvement initiatives as needed..
Assist with investigations related to nonconforming products and support corrective and preventive actions (CAPA).
Support root cause analysis activities using structured problem-solving methodologies.
Promote adherence to Good Documentation Practices (GDP) and Quality Management System (QMS) requirements.
Assist in developing and updating quality documentation, standard operating procedures (SOPs), work instructions, and training documents.
Support readiness for internal, customer, and regulatory audits.

Optical Manufacturing Support

Serve as a subject matter expert in optical manufacturing processes with an emphasis on lens mounting.
Provide technical coaching to manufacturing associates to improve product quality, efficiency, and workmanship.
Support implementation of new manufacturing processes, equipment, and product introductions by developing associated training materials.
Partner with Engineering and Production teams to standardize best practices and reduce variation.

Continuous Improvement

Analyze quality and training data to identify trends and recommend improvement opportunities.
Support Lean Manufacturing and continuous improvement initiatives.
Track training effectiveness through key performance indicators (KPIs) such as certification rates, audit findings, quality metrics, and employee competency.
Participate in cross-functional projects that improve operational performance and employee capability.

Qualifications

Required

High school diploma or equivalent required; Associate's or Bachelor's degree in Education, Manufacturing, Quality, Engineering, or related field preferred.
Minimum 3–5 years of experience in optical manufacturing.
Extensive knowledge of optical lens mounting processes.
Experience developing and delivering technical training programs.
Proven experience with on-the-job coaching, mentoring programs, instructor-led training, and e-learning.
Experience assessing training needs and managing the complete training lifecycle, including planning, development, implementation, delivery, and evaluation.
Working knowledge of ISO 13485 Quality Management Systems.
Experience conducting process and product audits.
Strong understanding of quality tools and continuous improvement methodologies.
Experience using Learning Management Systems (LMS) and web-based training platforms.
Excellent verbal, written, and presentation skills.
Strong organizational and project management abilities with the capability to manage multiple priorities.
Proficiency with Microsoft Office, Google Workspace, and other SaaS-based business applications.

Preferred Qualifications

Certified Trainer, Training Specialist, or Instructional Design certification.
Experience in medical device or regulated manufacturing environments.
Knowledge of adult learning theory and instructional design principles.
Experience with competency-based training systems.
Lean Manufacturing, Six Sigma, or continuous improvement experience.

Core Competencies

Leadership and Influence
Coaching and Mentoring
Communication and Presentation Skills
Attention to Detail
Critical Thinking and Problem Solving
Quality Mindset
Continuous Improvement
Organizational Excellence
Cross-Functional Collaboration
Adaptability
Customer Focus
Time Management

Working Conditions

Primarily works within a manufacturing environment with regular exposure to production operations.
Frequent standing, walking, observing manufacturing processes, and conducting hands-on training.
Occasional lifting of training materials or equipment up to 50 pounds.
May require flexible hours to support multiple production shifts.

Success Measures

Success in this role will be measured by:

Improved employee competency and certification rates.
Reduction in quality defects and operator-related errors.
Successful completion of training plans for new hires and cross-training initiatives.
Positive internal and external audit results.
High levels of training effectiveness and employee engagement.
Compliance with ISO 13485 training and competency requirements.
Support of organizational goals related to quality, productivity, and continuous improvement.

At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Quick Apply

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Position Summary

Essential Responsibilities

Training & Employee Development

Quality Assurance

Optical Manufacturing Support

Continuous Improvement

Qualifications

Required

Preferred Qualifications

Core Competencies

Working Conditions

Success Measures