Top 11 Product manager customer sentiment Jobs in Columbus

Revenue Operations Manager - Customer Success
AppFolio —Columbus, OH
- $114,400 - $143,000 a year
- Full-time
- 7 years
- Office
- SQL
- Health insurance
1d
Marketing Manager
Trulieve —Columbus, OH
- Weekends as needed
- Office
- 3 years
- Analysis skills
- Paid time off
Quick Apply
7d
Marketing Specialist
Trulieve —Columbus, OH
- Weekends as needed
- Marketing
- Mid-level
- Office
- Paid time off
Quick Apply
5d
Sr Data Scientist- Generative AI
Citizens Financial Group —Columbus, OH
- $124,000 - $165,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
14d
Senior Amazon Connect Application Architect
TELUS Digital —Columbus, OH
- $152,618 - $179,550 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
Strategic Capture Manager – Defense & Infrastructure Programs
BlastOne —Columbus, OH
- Full-time
- 11+ years
- Business development
- Travel
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Marketing Manager, CRM/Lifecycle
Victoria's Secret —Reynoldsburg, OH
Dashboard development within google looker and future state reporting tools. Bachelor’s degree in marketing, Business, Analytics, Economics, or related field.
$128,500 - $175,245 a year
6d
Strategic Marketing Programs Manager
AssetWatch, Inc. —Columbus, OH
Plan and execute regional events, trainings, and field activations tied to strategic partner programs including vendor coordination, registration, AV, shipping,…
$95,000 - $100,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Revenue Operations Manager - Customer Success
AppFolio —Columbus, OH
Data, Process & Tooling Optimization: Deploy AI agents in CS platforms (e.g., Gainsight, Vitally, ChurnZero) to automate QBR prep, account summaries, and health…
$114,400 - $143,000 a year
1d
Marketing Manager
Trulieve —Columbus, OH
This person will serve as the day-to-day marketing lead for the state, driving timelines, deliverables, and cross-functional coordination – ensuring marketing…
Quick Apply
7d

Show more jobs in cities nearby

I want to receive the latest job alert for product manager customer sentiment in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

product manager customer sentiment jobs near columbus

Customer Success Manager jobs in Columbus, OH

Marketing Manager jobs in Columbus, OH

Network Architect jobs in Columbus, OH

Marketing Specialist jobs in Columbus, OH

Senior Data Scientist jobs in Columbus, OH

Customer Success Manager Clinical jobs in Austin, TX

P&c Customer Service jobs in Remote

Customer Success Manager jobs in Knoxville, TN

Customer Service Representative jobs in Lafayette, LA

Customer Success Manager jobs in Bronx, NY

Customer Success Manager jobs in Jackson, MS

Customer Success Manager jobs in Myrtle Beach, SC

Case Manager jobs in Oceanside, CA

Marketing Manager jobs in Seattle, WA

Marketing Manager jobs in Maine

Marketing jobs in Clarksville, TN

Marketing Manager jobs in Las Vegas, NV

Marketing Manager jobs in Texas

Nurse Case Manager jobs in Cincinnati, OH

Digital Marketing jobs in Georgia

Revenue Operations Manager - Customer Success

AppFolio -
Columbus, OH

Apply Now

Job Details

Full-time
$114,400 - $143,000 a year
1 day ago

Benefits

Health insurance

Qualifications

SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
Data-driven problem-solving
CRM system proficiency
Business operations
SaaS

Full Job Description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

Join us as an operational strategist and systems thinker to own the Adoption & Value realization across our segments within our Revenue Operations team. In PropTech, winning the sale is only step one; true long-term value is unlocked when site-level teams, property managers, regional operations, and maintenance staff, actively adopt our platform across their portfolios. We are looking for someone who is a strategic thinker matched with the ability to execute. A "product manager for our GTM engine" who uses AI workflows, automation, and data layers to scale customer value creation rather than acting as a traditional business partner building manual reports.

Your Impact:

Cross-Functional Alignment & Customer Strategy: Partner with Marketing, Revenue, and Product to align on customer needs, streamline internal workflows, and deliver a seamless end-to-end customer experience that drives revenue.
Foundational Systems & Telemetry Architecture:
- Portfolio Adoption & Telemetry: Partner with Data Science & Analytics, and RevOps partners to integrate property-level usage telemetry into CRM and Services systems, building automated alerts for dipping adoption thresholds or opportunities and establishing objective, AI-driven health scoring models.
- Data, Process & Tooling Optimization: Deploy AI agents in CS platforms (e.g., Gainsight, Vitally, ChurnZero) to automate QBR prep, account summaries, and health check-ins while optimizing tech stack processes across our architecture.
Predictive Operations & Lifecycle Workflows:
- Segmentation, Capacity & Renewal Workflows: Build segment-specific automated playbooks and manage coverage and capacity models to optimize resource allocation across the adoption and renewal lifecycle.
- Performance Monitoring & Churn Mitigation: Partner with Services Leadership to track key Services KPIs (NRR/GRR, retention, CSQLs) and deploy predictive churn models using sentiment analysis and usage data to automatically flag at-risk accounts for intervention.
Growth Automation & Portfolio Expansion:
- Signal Automation & Playbook Development: Define adoption and expansion triggers to automate account team workflows, and auto-generate property-tailored ROI reports for QBRs to drive portfolio expansion.

Competencies:

Strategic Thinking & Visionary: Able to see and communicate the big picture in an inspiring way; determines opportunities and risks through comprehensive analysis of current and future trends.
Communication: Speaks and writes clearly and articulately across levels and audiences to drive cross-functional alignment and execution.
Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities and driving results.
Proactivity & AI Mindset: Acts without being told what to do; brings new ideas and automated, AI-driven solutions to the organization.
Analytical Skills & Data Fluency: Able to structure and process qualitative or quantitative data, query product analytics, and link software usage directly to revenue outcomes.
Attention to Detail: Does not let important details slip through the cracks or derail a project.

Qualifications:

7+ years of experience in Revenue Operations, Customer Success Operations, or Business Operations within SaaS industries (PropTech or hardware/software experience highly preferred).
Strong understanding of SaaS business models, customer lifecycle management, and CS coverage models (Strategic, Dedicated, Digital/Scaled).
Deep hands-on experience with CRM architecture (Salesforce, HubSpot) and Customer Success platforms (Gainsight, Vitally, ChurnZero).
Data fluency and comfort querying/interpreting product analytics (Amplitude, Mixpanel, SQL, Tableau, or Snowflake) to drive data-informed decisions.
Demonstrated experience setting up automated workflows, AI transcription/sentiment tools (e.g., Gong, Zapier), and automated customer journeys.
Familiarity with property management workflows, PMS integrations (Yardi, RealPage, Entrata), or multi-family/commercial real estate operational structures is a major bonus.

Location

Find out more about our locations by visiting our site.

All late-stage candidates complete an in-person meeting with an AppFolian as part of our hiring process.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000 base pay. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

Apply Now

Refine Your Search

product manager customer sentiment jobs in columbus

Revenue Operations Manager - Customer Success

Marketing Manager

Marketing Specialist

Sr Data Scientist- Generative AI

Senior Amazon Connect Application Architect

Strategic Capture Manager – Defense & Infrastructure Programs

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for product manager customer sentiment in columbus

Explore jobs in more locations

Your Impact:

Competencies:

Qualifications:

Job Seeker Tools

Employer Tools

Browse

Stay Connected