Top 11 Program specialist dispute Jobs in Columbus

Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Free parking
- Health insurance
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Customer Services Specialist ( 20/24 hr.) Karl Road Branch
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
1d
Education Program Specialist - Dispute Resolution
State of Ohio - Education and Workforce —Columbus, OH
- $34.28 an hour
- Full-time
- Master of Social Work
- 6 years
- Writing skills
- Paid holidays
- Health insurance
2d
504 Reasonable Acc/Legal Aide Specialist
Columbus Metropolitan Housing Authority. —Columbus, OH
- $58,000 - $60,000 a year
- Management
- Experience working with individuals with disabilities
- Customer service
Quick Apply
Accounts Payable Specialist
Orthopedic One —Westerville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Collision Data Analyst
Advantage Surveillance LLC —Columbus, OH
- $28.50 - $38.50 an hour
- Part-time
- ASE Certification
- Mid-level
- Analysis skills
Quick Apply
Clinical Services Specialist
Delaware County, OH —Delaware, OH
- $29.22 - $47.13 an hour
- Overtime
- Psychiatry
- Addiction Medicine
- 5 years
Project Operations Specialist
Quanta Services —Columbus, OH
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Project Operations Specialist
Quanta Infrastructure Solutions Group, LLC —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Paid Media Specialist
Haven Services, LLC - Columbus Region —Columbus, OH
- Full-time
- 5 years
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
8d
Manager, Indirect Tax - Value Added Tax
Deloitte —Columbus, OH
- $116,175 - $237,375 a year
- Full-time
- Hybrid work
- CPA
- Finance
- Supervising experience

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Customer Services Specialist ( 20/24 hr.) Karl Road Branch
Columbus Metropolitan Library —Columbus, OH
Supports location’s customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e…
$18.01 - $23.26 an hour
1d

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Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
401k program with PCA matching part of employee contributions. Effectively communicate with customer representatives in a compassionate, professional, and fair…
From $20 an hour
Quick Apply
Customer Services Specialist ( 20/24 hr.) Karl Road Branch
Columbus Metropolitan Library —Columbus, OH
Supports location’s customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e…
$18.01 - $23.26 an hour
1d

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program specialist dispute jobs near columbus

Collection Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Debt collection
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Collections account management
Office phone management

Full Job Description

General Description:

Phillips & Cohen Associates, LLC., the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.

PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Schedule:

Probationary Period: Monday–Friday, 8:00 AM–5:00 PM, in-office.

Following the probationary period:

2 days (Monday–Thursday): 8:00 AM–5:00 PM
2 days (Monday–Thursday): 12:00 PM–9:00 PM
Friday: 8:00 AM–5:00 PM or 6:00 PM, as scheduled
One Saturday per month: 8:00 AM–12:00 PM

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Benefits:

Starting rate of $20.00/hour plus monthly bonus opportunities.
Salary Accelerator, granting salary increases in the first and second year of employment.
Access to PCA’s Global Career Path for employee development.
401k program with PCA matching part of employee contributions.
Dental insurance
Health insurance
Paid time off
Vision insurance
Casual dress code, Jeans are okay!
Free Parking.

Weekly day range:

Monday to Friday
One Saturday per month

Work setting:

Call center
Office

Application Question(s):

This is an in-office position during the probationary period. Are you okay being in an office 5-days a week during this period and following the schedule outlined above thereafter?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Key Attributes:

\*Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague

#usind

Work Location: In person

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Refine Your Search

program specialist dispute jobs in columbus

Collection Specialist

Customer Services Specialist ( 20/24 hr.) Karl Road Branch

Education Program Specialist - Dispute Resolution

504 Reasonable Acc/Legal Aide Specialist

Accounts Payable Specialist

Collision Data Analyst

Clinical Services Specialist

Project Operations Specialist

Project Operations Specialist

Paid Media Specialist

Manager, Indirect Tax - Value Added Tax

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