JOB DESCRIPTION
Join a Business Management team that helps leaders optimize performance and drive key initiatives. You'll act as a trusted advisor and thought partner to business heads, bringing structure to complex problems and helping the organization move priorities forward with discipline and design excellence.
As a Finance & Business Management Associate in Consumer and Community Banking, you will help optimize business performance by driving key initiatives and serving as a trusted advisor and counterweight to business leaders. You'll be responsible for identifying, escalating, and mitigating business risks while delivering high-quality analysis, presentations, and project management support. The role is dynamic and adapts to the priorities of the line of business you support, giving you broad exposure across stakeholders and initiatives.
Job Responsibilities
- Provide a high level of responsiveness to executive ad hoc requests spanning project management, presentation development, and business analysis
-
Organize complex information in a strategic, compelling way, applying strong design acumen and advanced Excel and PowerPoint techniques
-
Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
-
Communicate effectively with key business partners to understand projects and drive next steps
-
Project manage and deliver key workstreams and tasks
-
Identify key business risks on the platform and drive resolution of mitigating controls
-
Support audit, regulatory, and compliance deliverables, including action plans within the Risk Control Self-Assessment (RCSA) framework
-
Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
-
Collect and maintain internal resources and documentation on collaboration sites
-
Participate in collaborative initiatives with team members and global partners to simplify, improve, and add value to business processes
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Business, Finance, Economics, or a related area
-
2+ years of experience in a Business Management or COO role
-
Proven experience delivering timely, high-quality presentations and/or reporting, with strong attention to detail and design excellence
-
Demonstrated ability to engage different stakeholder groups and drive the agenda
-
Excellent communication, organization, and project management skills
-
Intermediate to advanced proficiency in MS Office tools (e.g., Excel, PowerPoint, Pivot Tables)
-
Strong time management and prioritization skills, with ability to work independently
Preferred Qualifications, Capabilities, and Skills
- Experience supporting audit, regulatory, or control deliverables within a regulated environment
-
Ability to articulate and demonstrate thoughtful rationale in design decisions
-
Experience partnering with global teams to drive process improvements
-
Self-motivated and tenacious, with a track record of delivering under changing priorities
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
