Top 589 Remote client support Jobs in Columbus

Healthcare Investigator
Staffing Solutions Organization —Ohio
- $53,000 - $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Paid holidays
- Health insurance
1d
Administrative Assistant
Ohio Low Voltage —Columbus, OH
- From $25 an hour
- Part-time
- Remote
- Background check
- Word processing
- Computer literacy
- Flexible schedule
Quick Apply
Part-Time to Full-Time Executive Assistant
Check Off Your List —Columbus, OH
- From $22 an hour
- Part-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Business Administration
- Work from home
PROCESSING SPECIALIST I
Palco —Columbus, OH
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Paid training
- AD&D insurance
10d
Client Advocate
greenpath, inc. —Columbus, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Client Success Specialist
greenpath, inc. —Columbus, OH
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Assistant Project Manager/Executive Assistant
Check Off Your List —Columbus, OH
- $22 an hour
- Part-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Business Administration
- Work from home
Customer Success Manager
impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Employee Experience (EX) Advisor - Healthcare
Press Ganey —Columbus, OH
- $81,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Columbus, OH
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Independent Business Associate – Work From Anywhere in the USA
ASSIST Office Support Services LLC —Columbus, OH
- Contract
- Remote
- Customer service
- No experience needed
- Business development
Quick Apply
4d
Medical Services Coordinator
Anew Behavioral Health —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- Writing skills
- Medical office experience
- Paid holidays
- Paid time off
Quick Apply
3d
Team Center Unified Technology Support 6434756
Accenture —Columbus, OH
- $41.15 - $51.15 an hour
- Full-time
- Remote
- Mid-level
- US work authorization
- Military encouraged
- Disability insurance
- Health insurance
10d
Insurance Authorization Senior Associate
BAYADA Home Health Care —Columbus, OH
- $50,000 - $65,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
2d
Graphic Designer (Early Career)
Brown and Caldwell —Columbus, OH
- $22.50 - $30.80 an hour
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Customer Service - Remote - Insurance Sales
The Gainey Agency —Columbus, OH
- Part-time
- Remote
- Leadership
- Communication skills
- Entry level
- Work from home
Quick Apply
High Ticket Appointment Setter (Warm Leads)
Curvion Blue —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply
Remote Conversational Designer
ACC PREMIERE —Columbus, OH
- $40,000 - $50,000 a year
- Remote
- Mid-level
- Continuous improvement
- US work authorization
Quick Apply
14d
Remote Sales Representative – Flexible Schedule | Training Provided
The Gainey Agency —Columbus, OH
- Remote
- US work authorization
- Entry level
- Under 1 year
- Flexible schedule
Quick Apply
8d

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Healthcare Investigator

Staffing Solutions Organization -
Ohio

Apply Now

Job Details

Full-time
$53,000 - $55,000 a year
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Outlook
Investigative interviewing techniques
Interviewing clients
Writing skills
Data interpretation
Source interviews

Full Job Description

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Healthcare Investigator - State of Ohio (Multiple Openings)

Work Location: Remote – Must be a licensed LSW, RN, or LPC in the State of Ohio.

Pay Range: $53,000.00 - $55,000.00 annually

Position Summary

The Healthcare Investigator I is responsible for investigating incidents involving Medicaid recipients and/or providers to ensure the health, safety, and welfare of individuals receiving services. This role conducts thorough investigations, coordinates with internal and external stakeholders, and ensures compliance with Ohio Medicaid and HCBS regulations.

Essential Duties & Responsibilities

Conducts investigations of reported incidents involving Medicaid recipients and providers to ensure health and welfare standards are met.
Reviews and analyzes documentation including clinical records, incident reports, billing records, and other relevant materials.
Performs interviews with recipients, providers, witnesses, and other involved parties using effective interviewing and active‑listening techniques.
Accurately documents all investigative activities, findings, and conclusions in the incident reporting system.
Identifies rule violations, contributing factors, and potential risks; develops clear, well‑supported investigation summary reports.
Educates Medicaid providers on applicable rules, responsibilities, and best practices related to service delivery.
Coordinates and refers cases to external entities as appropriate, including:
Law enforcement
County children services
Adult Protective Services
County Boards of Developmental Disabilities
Other oversight or regulatory agencies
Gathers information and prepares referrals to the Ohio Department of Medicaid for suspected or egregious provider misconduct.
Maintains professionalism and confidentiality while working independently in a remote environment.
Performs other duties as assigned to support departmental needs.

Required Knowledge, Skills, & Abilities

Strong critical‑thinking and analytical skills with the ability to synthesize complex information.
Excellent organizational skills with the ability to manage multiple investigations concurrently.
Strong verbal and written communication skills, including professional report writing.
Effective interviewing and active‑listening abilities.
Ability to work independently and collaboratively within a team environment.
Strong decision‑making skills with a high level of accuracy and attention to detail.
Demonstrated professionalism and ability to work respectfully with individuals from diverse backgrounds.
Proficiency with Microsoft Word, Excel, Outlook, and internet‑based systems.

Minimum Qualifications

Education / Licensure (One Required)

Licensed Registered Nurse (RN) – Ohio
Licensed Social Worker (LSW or LISW) – Ohio
Licensed Professional Counselor (LPC or LPCC) – Ohio

Experience

Minimum of 1 year of paid experience in Home and Community‑Based Services (HCBS), including one or more of the following:
Incident investigation
Ensuring individual health and welfare
Quality assurance or clinical risk management
Mental health or addiction services
Interfacing with law enforcement, nursing homes, children services, adult protective services, or the Ohio Department of Developmental Disabilities
Providing waiver services (e.g., home health or other HCBS services)

Work Environment

Fully remote position within Ohio
Occasional travel (1 to 2 times per year) within the Central Ohio area may be required for training
May involve exposure to sensitive or emotionally challenging information
Standard business hours with flexibility based on investigative needs

Benefits (Through SSO)

SSO offers a competitive benefits package that supports your health, financial well‑being, and long‑term growth, including:

Quarterly performance bonuses
Medical, dental, and vision insurance
401(k) with discretionary employer match
Paid time off and holidays
Flexible spending accounts
Additional employee perks

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

Pay: $53,000.00 - $55,000.00 per year

Work Location: Remote

Apply Now

Refine Your Search

remote client support jobs in columbus

Healthcare Investigator

Administrative Assistant

Part-Time to Full-Time Executive Assistant

PROCESSING SPECIALIST I

Client Advocate

Remote E-Billing Analyst

Client Success Specialist

Assistant Project Manager/Executive Assistant

Customer Success Manager

Employee Experience (EX) Advisor - Healthcare

QUALITY ASSURANCE TESTER II

Independent Business Associate – Work From Anywhere in the USA

Medical Services Coordinator

Team Center Unified Technology Support 6434756

Insurance Authorization Senior Associate

Graphic Designer (Early Career)

Customer Service - Remote - Insurance Sales

High Ticket Appointment Setter (Warm Leads)

Remote Conversational Designer

Remote Sales Representative – Flexible Schedule | Training Provided

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