Top 1082 Remote customer experience technical Jobs in Columbus

Property Claims Team Leader
National General —Columbus, OH
- $80,000 - $136,625 a year
- Online Application
- Remote
- Management
- Mentoring
- US work authorization
- Work from home
3d
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Solutions Specialist (Second Shift)
AWeber —Columbus, OH
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Administrative Assistant
Ohio Low Voltage —Columbus, OH
- From $25 an hour
- Part-time
- Remote
- Background check
- Word processing
- Computer literacy
- Flexible schedule
Quick Apply
3d
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Columbus, OH
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
Client Advocate
greenpath, inc. —Columbus, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Columbus, OH
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Remote Customer Service Representative
ACC PREMIERE —Columbus, OH
- $11.50 - $12.00 an hour
- Multiple hires
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Health insurance
Quick Apply
2d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Associate Test Automation Developer
Bath & Body Works —Columbus, OH
- $73,000 - $107,800 a year
- Full-time
- Remote
- Azure
- Computer Science
- 5 years
- Store discount
- Paid parental leave
10d
Referral Intake Associate
BAYADA Home Health Care —Columbus, OH
- $20.67 an hour
- Remote
- Administrative experience
- Home Health
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
1d
Remote Processing Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $16 an hour
- Full-time
- Remote
- US work authorization
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Remote LPN Customer Care Screener
ACC PREMIERE —Columbus, OH
- $24 - $26 an hour
- Remote
- RN License
- Computer literacy
- Organizational skills
- Paid training
- Work from home
Quick Apply
1d
Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
- $22 - $26 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Basic math
Quick Apply
Graphic Designer (Early Career)
Brown and Caldwell —Columbus, OH
- $22.50 - $30.80 an hour
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
11d
End User Support Specialist
FST Logistics, Inc. —Dublin, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
9d

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Property Claims Team Leader

National General -
Columbus, OH

Apply Now

Job Details

$80,000 - $136,625 a year
3 days ago

Benefits

Internet reimbursement
Work from home

Qualifications

Staff supervision
Team member evaluation
Management
Property insurance claims processing
Insurance dispute resolution
Coaching
Performance Reporting
Claims negotiation
Performance feedback (performance evaluation method)
Client retention
Mentoring
Insurance claims arbitration
Managing insurance claims teams
Individual consumer customer service
Implementation of strategic initiatives
Senior level
Staffing management
Under 1 year
Property insurance knowledge

Full Job Description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Associate Manager is responsible for providing our Agents exceptional claims and inquiry service through chat while managing and motivating ten to fifteen adjuster staff or vendors to achieve inspired levels of performance and expert execution of required claim processes. This individual supports the implementation of operational initiatives that enable the achievement of Claim, Discipline, Claims Service Area (CSA) and Company business objectives. This individual develops strategies to achieve employee performance levels and the expert execution of claim processes. The individual monitors staffing levels and workloads provides coaching and mentoring and participates in performance reviews. The individual manages customer conflicts and assists with establishing unit goals and objectives. The individual delivers compassionate service that is fast, fair, and easy, to ensure customer retention.

This is a remote role overseeing a team in the Midwest. Preferred candidates will be located in either Eastern or Central time zones.

Key Responsibilities

Frequently participates in special projects as a subject matter expert
Manages and oversees performance of vendors
Oversees response to highly complex arbitrations contentions
Oversees the negotiation of highly complex claim settlements
Oversees the resolution of highly complex customer conflicts or issues
Analyzes unit reports and supports the achievement of business unit objectives
Defines, analyzes, and tracks department, section, and/or unit measures
Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews

Supervisory Responsibilities

This job has supervisory duties.

Skills

Compensation

Compensation offered for this role is 80,000.00 - 136,625.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Apply Now

Refine Your Search

remote customer experience technical jobs in columbus

Property Claims Team Leader

Remote Energy Efficiency Customer Support Specialist

Customer Solutions Specialist (Second Shift)

Customer Service and Tech Support - Customer Support for Learning and Development

Client Success Representative (Remote)

Administrative Assistant

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

Client Advocate

QUALITY ASSURANCE TESTER II

Remote Customer Service Representative

Customer Care Representative - Cardio Partners - Remote

Enrollment Administrator - Customer Support for Learning and Development

Remote E-Billing Analyst

Associate Test Automation Developer

Referral Intake Associate

Remote Processing Specialist

Remote LPN Customer Care Screener

Service Administrator

Graphic Designer (Early Career)

End User Support Specialist

I want to receive the latest job alert for remote customer experience technical in columbus

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