Top 18 Remote linux Jobs in Columbus

Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Technician
Palonix —Columbus, OH
- $20 - $26 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Clean driving record
- 401(k)
- Paid time off
Quick Apply
13d
Technical Support Specialist
Ramirez Talent —Columbus, OH
- $26.15 - $31.50 an hour
- Temporary
- Hybrid work
- Mid-level
- Windows
- Analysis skills
- Flexible schedule
- Retirement plan
Quick Apply
1h
Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
2d
Data Center Production Operations Engineer (Third Shift)
Meta —New Albany, OH
- $70,990 - $103,002 a year
- Weekends as needed
- Mid-level
- Master's degree
- Bachelor's degree
Service Engineer
Super Micro Computer —Columbus, OH
- $79,000 - $87,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Salesforce
Data Center Production Operations Engineer
Meta —New Albany, OH
- $83,990 - $130,000 a year
- On call
- 5 years
- Bachelor of Science
- Travel
Mid-level Linux Infrastructure Administrator
Battelle —Columbus, OH
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- In-person
- Wellness program
- Health insurance
6d
Network Systems Administrator
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Office
- Wellness program
- Health insurance
10d
Senior Applications Developer
Victoria's Secret —Reynoldsburg, OH
- $140,026 - $153,720 a year
- Full-time
- Remote
- Management
- Computer Science
- 5 years
Systems Administrator (R5064)
SHIELD AI —London, OH
- On call
- Hybrid work
- Customer service
- Mid-level
- Windows
Field Deployment Engineer
Beyondsoft Consulting —New Albany, OH
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
1d
Senior Systems Administrator
Anduril Industries —Ashville, OH
- $87,000 - $149,000 a year
- Email
- Azure
- Inventory management
- System design
Quick Apply
Senior Network Administrator
Anduril Industries —Ashville, OH
- $113,000 - $149,000 a year
- Email
- Office
- Windows
- AWS
Quick Apply

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Principal Software Engineer
Liberty Mutual —Columbus, OH
A thorough grasp of technology concepts, business operations, design and development tools, DevOps, system architecture and technical standards.
$120,000 - $225,000 a year
11d
Data Center Technician, Data Center Operations
Amazon Data Services, Inc. —Hilliard, OH
Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.).
$30 - $54 an hour

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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
$65,000 - $75,000 a year
Quick Apply

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remote linux jobs near columbus

Tier 1 Technical Support Specialist

Kloud9 IT, Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Opportunities for advancement

Qualifications

Computer operation
Network troubleshooting
Mobile device support
Linux support
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support
Mobile devices

Full Job Description

About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.

Position Overview:

The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users. This role requires excellent communication skills, a strong technical foundation, and the ability to solve problems efficiently.

Key Responsibilities:

Technical Support:
- Serve as the first point of contact for customers or internal users experiencing technical issues.
- Provide support via phone, email, chat, or ticketing systems.
- Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
- Assist with common IT requests such as password resets, software installations, and basic network troubleshooting.
Incident and Ticket Management:
- Log, track, and update support tickets in the ticketing system.
- Ensure all tickets are resolved within the established service-level agreements (SLAs).
- Escalate unresolved or more complex issues to Tier 2 or Tier 3 support teams.
Communication and User Guidance:
- Communicate effectively with users to understand and resolve their technical issues.
- Provide clear and simple instructions to non-technical users to resolve common IT problems.
- Keep users informed of ticket progress, issue resolution timelines, and any necessary follow-up actions.
Documentation:
- Document troubleshooting steps, solutions, and technical processes in the knowledge base.
- Update and maintain technical support documentation to improve service efficiency.
Basic Maintenance and IT Tasks:
- Perform basic system administration tasks such as account provisioning, configuration changes, and system updates.
- Support basic network operations, including printer setups, peripheral troubleshooting, and device connectivity issues.
Collaboration and Team Support:
- Work closely with other support teams to ensure issues are addressed quickly and efficiently.
- Participate in team meetings, knowledge-sharing sessions, and training as needed.

Required Skills and Qualifications:

Technical Skills:
- Basic understanding of computer systems, hardware, and software.
- Familiarity with Windows, macOS, and Linux operating systems.
- Knowledge of common troubleshooting techniques for networks, printers, and mobile devices.
- Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira) is a plus.
Soft Skills:
- Strong communication skills, both verbal and written.
- Ability to explain technical concepts to non-technical users clearly and effectively.
- Excellent problem-solving and multitasking abilities.
- Patience and empathy when dealing with frustrated users.
Certifications (Preferred but not mandatory):
- CompTIA A+ or equivalent certification.
- ITIL Foundation or similar certification in IT service management is a plus.

Experience:

1-2 years of experience in a technical support or helpdesk role.
Prior experience in customer service or IT support is a plus but not required.

Work Environment:

Shift Work: This role may require working in shifts, including nights and weekends, depending on business needs.
Work Location: [Remote/On-site] as per company policy.

Why Join Us?

Opportunity to develop your technical skills in a supportive and dynamic environment.
Competitive salary, benefits, and opportunities for career advancement.
Be part of a collaborative and customer-focused IT support team.

Quick Apply

Refine Your Search

remote linux jobs in columbus

Tier 1 Technical Support Specialist

Systems Support Specialist, MSP- Columbus

IT Technician

Technical Support Specialist

Entry-Level IT Support Associate

Data Center Production Operations Engineer (Third Shift)

Service Engineer

Data Center Production Operations Engineer

Mid-level Linux Infrastructure Administrator

Network Systems Administrator

Senior Applications Developer

Systems Administrator (R5064)

Field Deployment Engineer

Senior Systems Administrator

Senior Network Administrator

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