Top 3 Reservations | group rooms coordinator Jobs in Columbus

Reservations Coordinator
Hyatt Regency Columbus —Columbus, OH
- Full-time
- Microsoft Outlook
- Office
- Hotel
- Health insurance
- Dental insurance
2d
Group Sales Supervisor
Classic Vacations, LLC —Columbus, OH
- $68,000 - $78,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Sales Coordinator/Front Office Manager
Image Hotel Management —Canal Winchester, OH
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Contracts
Quick Apply

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Reservations Coordinator
Hyatt Regency Columbus —Columbus, OH
Support reservation agents by taking group and leisure/transient reservation phone calls and assisting with any daily tasks if asked.
2d
Customer Service
InnVite Hospitality —Columbus, OH
Welcome guests upon their arrival and assign rooms. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like…
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Reservations Coordinator
Hyatt Regency Columbus —Columbus, OH
Support reservation agents by taking group and leisure/transient reservation phone calls and assisting with any daily tasks if asked.
2d
Group Sales Supervisor
Classic Vacations, LLC —Columbus, OH
Lead Qualification & Conversion: Engage, qualify, and advance group sales opportunities, including inquiries involving five or more rooms at a single hotel,…
$68,000 - $78,000 a year
Quick Apply
4d

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reservations | group rooms coordinator jobs near columbus

Reservations Coordinator

Hyatt Regency Columbus -
Columbus, OH

Apply Now

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

Summary

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for a Group Reservations Coordinator!

*Please note this is not a remote opportunity*

The Reservations Coordinator acts as the primary resource for the operational and administrative functions of Group Block Management, ensures that all Group Bookings are handled and processed efficiently and accurately through consistent interactions with the Sales, Events and Front Office Teams in addition to assisting the Reservations Manager in managing the department’s day-to-day activities when asked.

What does the ROLE entail?

Prepares for guest arrival by blocking specialty room types, confirming guest preferences, and ensuring accurate billing is set up for future reservations
Work with Event Planning Managers and Group Clients to process group rooming lists, reservation and room block changes, and set up appropriate group billing – according to contract and email history Understands the working relationship between the sales/events, reservations and operations departments to uphold customer satisfaction
Create and maintain files on group bookings including weekly group audit, detailing group resumes and completing post-con reports in a timely manner
Attend Pickup Meetings with Sales and Event Planning teams
Seek approval for room block adjustments as needed
Attend Pre-Cons for incoming groups and reports information provided back to the team
Maintains a working knowledge of World of Hyatt loyalty program and the benefits provided to our elite members.
Explores opportunities that drive profit, create value for guests and encourage innovation
Serve as a liaison with the accounting department to ensure any billing adjustment requests are completed
Support reservation agents by taking group and leisure/transient reservation phone calls and assisting with any daily tasks if asked
Provides assistance to our Central Reservations team by taking calls for both transient and group reservations as needed
Assists in completing the daily reservations departmental checklist

Your EXPERIENCE:

Strong attention to detail
Time Management
Ability to Multi-Task while maintaining accuracy
Problem Solving/ Deductive Reasoning
Ability to execute tasks independently and efficiently
Display tactful customer service skills over the phone and via email
Preferred Microsoft Windows Office Suite Skills, mainly Excel and Outlook.

Systems Knowledge:

Microsoft Excel and Outlook
Opera (PMS and Configuration)
Reserve (Reservations, Inventory and Group Maintenance Screen)
Third Party Extranets (Expedia, Booking.com, Passkey, OnPeak, Event Connect, etc).
Sertifi systems

What’s in it for YOU?

General Perks:

An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation days
Uniform provided and laundry is taken care of in house
Connect with thousands of National and Local Partners for Various Discounts
Discounted monthly parking passes for Downtown parking
Family Events and Recognition Celebrations

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, Sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction.

With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities though-out the year.
Education assistance of up to $1,000 per year toward personal growth and development

Qualifications

Your MINDSET:

A team player with a good portion of personality
Enthusiasm and a hands-on mentality
A true representative of the company to customers, employees, and the public
A team player with a hands-on mentality and a love for hospitality
A true support for our customers

Are WE what YOU are looking for?

If the answer is YES, then please click the link and apply!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply Now

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reservations | group rooms coordinator jobs in columbus

Reservations Coordinator

Group Sales Supervisor

Sales Coordinator/Front Office Manager

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