Top 15 Resort facilities manager Jobs in Columbus

General Manager
PetSuites Grove City —Grove City, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Bilingual
- Inventory management
- Restaurant management
- Health savings account
- Disability insurance
21h
Assistant Maintenance Manager
Lifestyle Communities —New Albany, OH
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Paid time off
Quick Apply
12d
Greenskeeper
Heritage Golf Club —Hilliard, OH
- Weekends as needed
- High school diploma or GED
- Power tools
- Hand tools
- Disability insurance
- Health insurance
Quick Apply
Dishwasher
Heritage Golf Club —Hilliard, OH
- $15 - $17 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Golf Shop Attendant
Heritage Golf Club —Hilliard, OH
- $12 - $14 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Computer skills
Quick Apply
Server 1
Heritage Golf Club —Hilliard, OH
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Guest services
- Disability insurance
- Health insurance
Quick Apply
Boarding & Dog Daycare Supervisor
PetSuites —Grove City, OH
- Weekends as needed
- Management
- Mid-level
- Supervising experience
- Paid training
- Disability insurance
Quick Apply
Commercial Pool Equipment Technician
Aquafinity —Columbus, OH
- $24 - $28 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
Maintenance Supervisor
Coastal Ridge Real Estate —Columbus, OH
- $30.00 - $30.25 an hour
- Full-time
- Carpentry
- Ability to walk for extended periods
- Mid-level
Quick Apply
Customer Service Representative (Flexible Working Hours)
Destination Pet LLC —Columbus, OH
- $13 - $14 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- 401(k)
- Flexible schedule
Quick Apply
11d

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General Manager
PetSuites Grove City —Grove City, OH
Valid driver’s license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency.
$55,000 - $65,000 a year
21h
Assistant Maintenance Manager
Lifestyle Communities —New Albany, OH
Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles.
Quick Apply
12d

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resort facilities manager jobs near columbus

General Manager

PetSuites Grove City -
Grove City, OH

Apply Now

Job Details

Full-time
$55,000 - $65,000 a year
21 hours ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Operational management
Coaching
High school diploma or GED
Change management
Team development
Profit & loss
Driver's License
Financial performance measurement
Productivity software
POS systems
Profit and loss analysis

Full Job Description

General Manager, Pet Resorts (NVA)

If you’re a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged team, and deliver exceptional experiences for pets and their people.

NVA Pet Resorts is hiring a full-time General Manager for our PetSuites Grove City resort in Grove City, Ohio. In this role, you’ll own overall site performance including operations, guest experience, sales growth, and profitability while leading a team that delivers outstanding pet care and customer service.

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Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA), one of the largest private owners of veterinary hospitals and pet resorts in North America. We’re committed to creating safe, loving, and fun environments for pets while providing best-in-class service to our clients and a supportive culture for our team members.

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About the Role

The General Manager is accountable for the day-to-day operations and overall performance of the resort. You’ll lead through the NVA leadership competencies and brand standards, ensuring a consistent, high-quality experience across pet care, customer service, team development, and business results.

This role blends hands-on operational leadership with business ownership. You’ll drive revenue, manage costs, and build a culture where teams perform, grow, and stay.

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What You’ll Do

Leadership and Culture

Lead by example and communicate NVA’s mission, values, and objectives
Build a positive, high-accountability culture grounded in leadership competencies and brand excellence
Recognize strong performance, coach gaps, and address concerns in a timely and professional way
Develop your leadership bench by coaching and growing the Assistant General Manager, Shift Leads, and Team Members

Business and Financial Performance

Own resort performance against budget and key metrics including revenue, labor, cost of goods sold, expenses, and EBITDA
Create and execute a data-driven resort plan aligned to regional and company initiatives
Review financial reports and KPIs to identify trends, solve problems, and capture growth opportunities
Teach leaders how to understand performance metrics and take the right actions to hit goals

Sales, Marketing, and Community Growth

Build and execute a comprehensive sales strategy focused on lead generation, conversion, and retention
Execute corporate marketing programs and create local market plans to drive demand
Develop relationships with local businesses, community groups, and referral sources
Use digital channels such as social media, website, and email to capture and nurture leads
Track and improve lead performance by optimizing processes and training teams on effective lead capture

Team and Talent Management

Hire, onboard, train, and retain a high-performing team across front- and back-of-house operations
Ensure completion of required training and certification programs for all team members
Provide consistent feedback and performance management aligned to company policy
Maintain a strong hiring pipeline to support staffing needs and business growth
Build engagement through communication, development opportunities, and proactive retention practices

Operations and Guest Experience

Ensure operational excellence across safety, pet care, facility standards, cleanliness, inventory, and compliance
Maintain compliance with OSHA, cash handling, and all operational policies and procedures
Ensure appropriate coverage while following scheduling and labor guidelines
Lead 1 to 2 shifts per week as Manager on Duty to set expectations, inspect results, and respond to business needs
Ensure teams master all resort roles and standards through training, audits, and consistent follow-through
Execute daily audits, enforce checklists, and ensure end-of-shift reporting across departments
Own action plans for operational hot spots and drive improvements at the resort level
Escalate concerns and needs to the Market Leader or Regional Leader as appropriate

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Qualifications

Required

High school diploma or equivalent
3 to 5 years of management experience, including Profit and Loss responsibility
Strong operational leadership and the ability to coach, develop, and hold teams accountable
Strong Profit and Loss management skills
Proficiency with Microsoft Office and point-of-sale systems
Availability to work up to 45 to 50 hours per week, including evenings and weekends
Valid driver’s license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency
Ability to drive change, improve processes, and influence outcomes in a fast-paced environment

Preferred

Experience in hospitality, retail, restaurant management, veterinary, or similar service environments
Bilingual skills

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Work Environment

Stand and move throughout the resort for extended periods (up to 10 to 12 hours per day)
Lift up to 50 pounds for short distances and carry up to 25 pounds for longer distances
Work effectively in a loud environment and respond to client and team needs in real time
Bend, stoop, and reach as needed to support pet handling, customer service, and facility cleanliness
Maintain a professional image through dress, demeanor, and communication

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Why You’ll Love Working Here

Medical, Dental, Vision
401(k) with employer match
HSA and FSA options
Short-term and long-term disability
Accident, hospital indemnity, and critical illness plans
Career growth within a rapidly expanding organization
A workplace where pets are part of the family

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Compensation: The salary range for this position is $55,000 - $65,000 and is based on applicable experience.

Deadline To Apply: July 31st, 2026

Apply Now

Refine Your Search

resort facilities manager jobs in columbus

General Manager

Assistant Maintenance Manager

Greenskeeper

Dishwasher

Golf Shop Attendant

Server 1

Boarding & Dog Daycare Supervisor

Commercial Pool Equipment Technician

Maintenance Supervisor

Customer Service Representative (Flexible Working Hours)

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