Top 93 Resource patient care coordinator Jobs in Columbus

Patient Care Coordinator
Total Care Connect —Columbus, OH
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Experience Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
8d
Patient Care Coordinator
The Ohio State University —Columbus, OH
- $58,700 - $73,400 a year
- Full-time
- Background check
- Surgery
- Computer literacy
Care Coordinator
viva —Columbus, OH
- $22.15 - $27.15 an hour
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
10d
Care Management Coordinator - Field - Northeast Region, OhioRISE
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Primary Care Physician, Leadership Fellow
ChenMed —Columbus, OH
- $221,141 - $315,915 a year
- Weekends as needed
- Medicine
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Health Coach Care Coordinator- Medical Assistant
Prescribe FIT —Columbus, OH
- $18 - $22 an hour
- 8 hour shift
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Center Clinical Director, Associate
ChenMed —Columbus, OH
- $238,832 - $341,189 a year
- Full-time
- Medicine
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Case Management Coordinator OhioRISE NE/NW/SE Regions
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Outreach Coordinator - PFK Clinical Integration
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Ability to climb stairs
- Driver's License
- Bachelor's degree
14d
Pregnancy Care Coordinator
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $24 - $28 an hour
- Full-time
- Nursing
- Medical office experience
- HIPAA
Quick Apply
7d
Unit Coordinator - Emergency Department - Nights
Mount Carmel —Columbus, OH
- 12 hour shift
- Surgery
- Administrative experience
- High school diploma or GED
- Relocation assistance
- Health insurance
Pharmacy Patient Asstnce Coord
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
9d
Scheduling Coordinator
OhioHealth —Delaware, OH
- $16.63 - $24.15 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
Care Management Coordinator
Dermatologists of Central States —Dublin, OH
- Office
- High school diploma or GED
- 1 year
Quick Apply
13d
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Staffing Coordinator
Convalarium Care Center —Dublin, OH
- $25 - $28 an hour
- Overtime
- Mid-level
- Administrative experience
- High school diploma or GED
- Loan repayment program
- Health insurance
Quick Apply
10d
Clinical Research Coordinator
OhioHealth —Columbus, OH
- Full-time
- Mid-level
- Bachelor's degree
- Travel
New Member Engagement Coordinator - Remote
AbsoluteCare —Columbus, OH
- $50,000 - $52,000 a year
- CPR Certification
- Hospital
- BLS Certification
Quick Apply
Care Coordinator
CompDrug —Columbus, OH
- Online Application
- Hospital
- Computer literacy
- Adults
- Loan repayment program
- Health insurance
Quick Apply

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Patient Care Coordinator

Total Care Connect -
Columbus, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer relationship building
Phone communication
Client rapport building
High school diploma or GED
Documentation tools
Productivity software
Technical Proficiency
Client interaction via phone calls

Full Job Description

Patient Care Coordinator
Location: Columbus, OH (on-site)
Employment Type: Full-time, Hourly

Schedule: Monday–Friday, one of two shifts — Early: 8:00 AM–5:00 PM, or Late: 11:00 AM–8:00 PM.
Benefits: Health, dental, vision insurance; paid time off; 401(k)/retirement; disability

Support members with receiving the preventive care they deserve — one phone call at a time. This is a 100% phone-based role from our Columbus office, built on real conversations that make healthcare feel a little easier to navigate.

About Total Care Connect
Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. Our clinical and field teams provide those in-home visits — and you'll be the friendly voice on the phone who helps make that connection happen, working entirely from our Columbus office.
We serve health plans, health systems, and provider-based organizations by reaching members where they are, improving access, closing care gaps, and reducing avoidable emergency room visits and hospitalizations with a focus on high-quality member experience and coordinated care across our clinical and administrative teams.

Position Summary
The Patient Care Coordinator connects health plan members to preventive healthcare services offered through TCC — educating members about in-home preventive care visits and helping them get scheduled. In this role, you'll lead with a member-centric approach with an emphasized focus on member education: taking the time to explain what an in-home visit includes, how it's covered by insurance, and how it complements the care provided by a member's primary care provider, before ever asking them to schedule. You'll often be reaching members who have lost touch with seeking and receiving health care, and simply, may just not be expecting the call, so a little warmth and patience goes a long way — building trust matters more than rushing through the conversation.

Key Responsibilities

Conduct outbound calls, texts, and emails to eligible health plan members, leading with education about their preventive care benefits before asking them to schedule
Clearly explain what a visit includes, how it's covered by insurance, and how it fits alongside their existing care — addressing common questions and concerns proactively
Use approved scripts and resources to explain available preventive care services and guide interested members toward scheduling
Schedule visits with an emphasized focus on meeting the members when and where they’re at, while also keeping route efficiency in mind to minimize waiting times for field providers to arrive
Verify member eligibility and maintain accurate, up-to-date contact information
Document every contact attempt and outcome immediately and accurately in TCC's engagement and scheduling platform
Follow TCC's multi-touch communication process to maximize member reach
Obtain text message consent and send appointment reminders per company policy
Reschedule canceled or missed appointments promptly to minimize care gaps
Collaborate with our clinical and scheduling teams to ensure seamless care
Maintain confidentiality of all member information in compliance with HIPAA

What Success Looks Like
This is a fast-paced, high-touch, member-facing role — but at its heart, success means genuinely helping members feel comfortable saying yes to care they need, one thoughtful conversation at a time. Placing calls day in and day out takes empathy, warmth, resilience, and structured organization, alongside strong service-oriented communication skills. You'll receive direction on what success looks like, along with hands-on coaching during your onboarding and ramp-up period.

Qualifications
Required

High school diploma or equivalent
Consultative, educator-style communicator — comfortable explaining information clearly and building trust through conversation
Service-oriented approach when engaging with members, with the ability to maintain composure while responding to difficult conversations
Resilient and persistent — comfortable reaching out to people who don't always respond to calls or text messages and/or aren't initially interested in addressing their healthcare needs
Highly organized, reliable, and self-motivated with attention to detail
Embraces and welcomes operating in a fast-paced environment, while navigating change with a positive mindset
Comfortable in a fully phone-based, desk role — this position does not include field or in-person visits
Proficient with basic technology applications and tools, including Microsoft Office
Ability to sit and work at a phone/computer workstation for the duration of a shift

Preferred

1–2 years of experience in healthcare member engagement, outreach, care coordination, medical scheduling, or a healthcare-focused call center
Experience in benefits counseling, patient/member education, or health coaching
Experience working with Medicaid or Medicare managed care populations

Familiarity with EMR or healthcare documentation systems
Comfort with mapping tools or basic route/logistics thinking to support efficient scheduling

Why Join Total Care Connect

Be part of a mission-driven, member-first organization that prioritizes improving access to preventive care for underserved, high-needs communities across Ohio
Join a team that believes in serving members when and where they’re at, with an unwavering commitment to TCC’s values in compassionate care, warm empathy, and building relationships based on trust
Pursue a career that will support you with your professional growth and development, including hands-on coaching and access to leaders passionate about improving the quality of healthcare for all Ohioans
Competitive hourly pay for the Columbus market, with room to grow toward the top of the range based on performance

This employer participates in E-Verify, a program that verifies an employee’s identity and employment authorization to work in the United States after hire.

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Refine Your Search

resource patient care coordinator jobs in columbus

Patient Care Coordinator

Patient Experience Coordinator

Patient Care Coordinator

Care Coordinator

Care Management Coordinator - Field - Northeast Region, OhioRISE

Primary Care Physician, Leadership Fellow

Health Coach Care Coordinator- Medical Assistant

Center Clinical Director, Associate

Case Management Coordinator OhioRISE NE/NW/SE Regions

Quality Outreach Coordinator - PFK Clinical Integration

Pregnancy Care Coordinator

Unit Coordinator - Emergency Department - Nights

Pharmacy Patient Asstnce Coord

Scheduling Coordinator

Care Management Coordinator

Front Desk Coordinator

Staffing Coordinator

Clinical Research Coordinator

New Member Engagement Coordinator - Remote

Care Coordinator

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