Top 955 Resources and administrative Jobs in Columbus

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
12d
Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Benefits & Compliance Administrator
Tailored Management —Westerville, OH
- $32 - $43 an hour
- Contract
- Mid-level
- Office
- Communication skills
- 401(k)
Quick Apply
5d
Front Desk Agent
Paramount Philly Agency —Columbus, OH
- $3,816.36 - $4,596.05 a month
- Full-time
- Office
- Organizational skills
- In-person
Quick Apply
14d
Administrative Assistant - Finance and Administrative Services
Ohio History Connection —Columbus, OH
- $23 - $27 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
14d
Office Administrative Associate
The Ohio State University —Columbus, OH
- $21.35 - $27.88 an hour
- Full-time
- Background check
- Pass drug screening
- Research
Program Administrative Assistant
Catholic Social Services —Columbus, OH
- $21.50 - $23.00 an hour
- Pass drug screening
- Office
- Databases
- Free parking
- 403(b) matching
10d
Patient Services Representative
Optum —Gahanna, OH
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Human Resources Assistant
PrimaryOne Health —Columbus, OH
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Talent and Human Resources Coordinator
BrightStar Care of East & NW Columbus —Columbus, OH
- $25 - $29 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Senior Executive Administrative Assistant
JPMorganChase —Columbus, OH
- $35.63 - $55.29 an hour
- Full-time
- 5 years
- Office
- Senior level
- Health insurance
- Tuition reimbursement
5d
Human Resource Coordinator
Our Town Studios Inc —Columbus, OH
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Human Resources Assistant (Administrative Background Welcome)
JSET Automated Technologies —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
3d
Client Advocate I
CVS Health —Columbus, OH
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
9d
Enrollment Specialist/Secretary
Oakmont Education —Columbus, OH
- $50,000 - $65,000 a year
- Inventory management
- Mid-level
- Administrative experience
Quick Apply
Data Analyst (Administrative Staff)
State of Ohio - Ohio Housing Finance Agency —Columbus, OH
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
Administrative Assistant - Ohio Connections Academy
Connections Education —Worthington, OH
- Google Workspace
- Office
- Administrative experience
Building Administrative Secretary
Reynoldsburg City School District —Reynoldsburg, OH
- Full-time
- School experience
- Google Workspace
- HIPAA
7d
Evening Administrative Assistant
Topgolf —Columbus, OH
- Part-time
- Word processing
- Office
- Administrative experience
- Dental insurance
- Vision insurance
Executive Administrative Assistant
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- High school
- Word processing
- Paid holidays
- Disability insurance
7d

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Consumer Support Unit - Consumer Support Associate

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$18 an hour
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

OUR STORY.

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office.

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
Promptly and accurately fulfill consumer requests for media or account validation.
Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

High School Diploma or equivalent required.
Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
Experience with MS Office products especially MS Word & Excel.
Quality assurance/audit driven, with the ability to manage multiple tasks at once.
Excellent Communication skills – both written and verbal.
Ability to accurately read and understand cursive handwriting.
Flexible and ability to prioritize workload accordingly to challenging deadlines.
Ability to work well under pressure in a highly regulated environment.
Driven to improve the quality of the business through work efforts.
Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

Salary range: $18.00 USD
Competitive benefits package including medical, dental, and vision coverage
401 (k) program with company matching part of employee contributions.
Paid Time Off

WHAT NOW?

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#USIND

Quick Apply

Refine Your Search

resources and administrative jobs in columbus

Consumer Support Unit - Consumer Support Associate

Patient Service Representative

Benefits & Compliance Administrator

Front Desk Agent

Administrative Assistant - Finance and Administrative Services

Office Administrative Associate

Program Administrative Assistant

Patient Services Representative

Human Resources Assistant

Talent and Human Resources Coordinator

Senior Executive Administrative Assistant

Human Resource Coordinator

Human Resources Assistant (Administrative Background Welcome)

Client Advocate I

Enrollment Specialist/Secretary

Data Analyst (Administrative Staff)

Administrative Assistant - Ohio Connections Academy

Building Administrative Secretary

Evening Administrative Assistant

Executive Administrative Assistant

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