Top 4 Roofing specialist Jobs in Columbus

Distribution Services Specialist
Red Roof Franchising, LLC —New Albany, OH
- Remote
- Research
- Entry level
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6d
Customer Experience Specialist
Feazel Roofing,LLC —New Albany, OH
- Full-time
- Construction experience
- Communication skills
- Entry level
- Paid holidays
- Paid time off
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5d

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Distribution Services Specialist
Red Roof Franchising, LLC —New Albany, OH
Deliver exceptional customer service to both internal (GMs, RVPOs, franchisees) and external (guests, travel agents, partners) customers, demonstrating…
Quick Apply
6d
Customer Experience Specialist
Feazel Roofing,LLC —New Albany, OH
Answer inbound calls and respond to customer inquiries with warmth and urgency. We're hiring a Customer Experience Specialist to be the friendly, organized…
Quick Apply
5d

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Distribution Services Specialist

Red Roof Franchising, LLC
New Albany, OH

Quick Apply

Job Details

6 days ago

Qualifications

Customer communication

Full Job Description

Deliver exceptional customer service to both internal (GMs, RVPOs, franchisees) and external (guests, travel agents, partners) customers, demonstrating ownership of our impact on all of their businesses
Build new Red Roof Inn hotels in all databases
- Gather necessary information by utilizing online resources to research new hotels, identify attractions, and verify addresses/mileage
- Communicate with GDS partners regarding new hotel according to established timelines
- Complete data entry in all necessary systems with accuracy and thoroughness
- Sync rates and room types to channels
- Open hotel for booking on opening date
Activate hotels on the OTA sites, including communication with the hotel and our OTA partners, completing required spreadsheets/paperwork and tracking progress
Load promotions received from Revenue Managers in a timely manner; follow-up to ensure proper loading and display
Update room types and/or rates for hotels on the OTA sites
Work with OTA partners to investigate and correct any issues related to rates or availability on the OTA sites
Maintain detailed logs of promotions, activations and all department procedures
Support revenue management and operations departments in efforts to maximize bookings across all channels
Enter and maintain all property and brand-related information across multiple channels
Ensure clarity and integrity of all data entered, including proper spelling/grammar, while adhering to department guidelines
Maintain notes and documentation related to all department procedures
Communicate with property management and Contact Center staff to ensure accuracy of all information in all systems; respond to all requests received in a timely manner
Answer inbound calls to the Distribution Team line
Other duties as assigned

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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