Top 97 Satellite Jobs in Columbus

Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
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Clinic LPN
Central Ohio Urology Group —Worthington, OH
- $22 - $28 an hour
- Full-time
- Background check
- Clinic experience
- Mid-level
- Mileage reimbursement
- Paid holidays
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OTR Truck Driver
Jett Trucking, LLC —Ohio
- From $0.52 per mile
- Full-time
- No touch freight
- CDL A
- Mid-level
- Passenger ride along program
- Health insurance
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CDL A Company Driver Flatbed - OTR
Decker Truck Line, Inc. —Ohio
- $0.53 - $0.70 per mile
- Pass drug screening
- CDL A
- Mid-level
- Passenger ride along program
- Disability insurance
Quick Apply
PRN CDL Class A Driver
National Emergency Management and Response —Columbus, OH
- Extended hours
- Background check
- Heavy equipment operation
- DOT physical examination
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CDL A Reefer Teams - OTR
Decker Truck Line, Inc. —Ohio
- $165,000 - $180,000 a year
- No weekends
- DOT physical examination
- CDL A
- Mid-level
- Passenger ride along program
- Disability insurance
Quick Apply
Field Technician
EchoStar —Blacklick, OH
- From $21.25 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
Quick Apply
5d
Senior Manager, Inside Plant (ISP)
SPECTRUM —Columbus, OH
- $110,800 - $196,400 a year
- On call
- Writing skills
- Engineering
- Basic math
- Opportunities for advancement
Medical Assistant - ORN BOSM New Albany
SCA Health —New Albany, OH
- $18 - $27 an hour
- Full-time
- Spanish
- Clinic experience
- High school diploma or GED
- Disability insurance
- Health insurance
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
NOW HIRING! Fiber Technician - Training and Benefits Provided
MasTec Advanced Technologies —Canal Winchester, OH
- Up to $23 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid training
- Fuel card
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Scheduling Coordinator
ExamWorks —Dublin, OH
- $19.50 - $21.00 an hour
- Urgently hiring
- Medical office experience
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Associate Human Resources Generalist
Arrive Logistics —Columbus, OH
- Full-time
- Office
- Project management
- Bachelor's degree
- Free parking
- Paid parental leave
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Telecommunications Specialist TS/SCI
Amentum —Columbus, OH
- $100,000 - $130,000 a year
- 8 hour shift
- Computer science
- Computer Science
- 5 years
- Employee stock purchase plan
- Paid holidays
3d
General Manager, Senior Home Care
Visiting Angels Columbus West —Columbus, OH
- $65,000 - $85,000 a year
- Full-time
- Office
- Home Health
- Mentoring
Quick Apply
PRN Licensed Vocational Nurse
National Emergency Management and Response —Columbus, OH
- Extended hours
- Background check
- Nursing
- LVN
Quick Apply
PRN Medical Assistant
National Emergency Management and Response —Columbus, OH
- Extended hours
- PALS Certification
- Computer literacy
- Medical office experience
Quick Apply
Field Engineer II
Acuative Corporation —Columbus, OH
- Overtime
- Clean driving record
- Microsoft Excel
- Mid-level
- Paid training
- Fuel card
Quick Apply
Psychometrist - Neurology
Ohio State University Physicians —Powell, OH
- $21.04 - $31.56 an hour
- Full-time
- Adults
- Outpatient experience
- Clinic
- Wellness program
- Paid holidays
2d
Senior Data Engineer
Kemper Insurance —Columbus, OH
- $99,000 - $164,800 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Java
- Health insurance
- Dental insurance
Quick Apply
4d

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Customer Service and Tech Support - Customer Support for Learning and Development

Lifted, an Upwork Company™
Columbus, OH

Quick Apply

Job Details

Contract

Benefits

Work from home

Qualifications

Phone communication
Computer literacy
High school diploma or GED
Mobile devices

Full Job Description

Company Description

The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.

Job Description

Key Responsibilities include:

Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
Remain knowledgeable of K12’s proprietary systems, various hardware product lines, and current industry products and technologies.
Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.

Qualifications

REQUIRED QUALIFICATIONS:

High School Diploma / GED and relevant work experience
Minimum of 1 year of experience in a similar call center role
All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:

Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
Ethernet connection is preferred.

Physical and Technical Requirements:

This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
Professional home office setup free from distractions during operational hours.
Ability to attend virtual training sessions via webcam.

Education and Knowledge:

Thorough knowledge of home-based connectivity support.

Communication Skills:

Strong verbal and written communication skills.
Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
Proficiency in telephone and email etiquette.

Technical Proficiency:

Expertise in PC and Internet applications.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
Proficiency in web-based applications; Salesforce experience is a plus.
Knowledge of Microsoft Windows operating systems.

Customer Service and Problem-Solving:

Consultative approach to customer service.
Strong problem-solving and analytical skills with a solutions-oriented mindset.

Professional and Personal Qualities:

Ability to work in a high-volume environment while maintaining quality.
Ability to work independently and collaboratively within a team-oriented environment.
Resilient, detail-oriented, and accountable for high-quality work.
Ability to prioritize competing tasks and deliver results effectively.
Ability to take ownership of work and execute projects.
Open to feedback and demonstrates adaptability and continuous improvement.

Additional Requirements:

Ability to clear required background check.

DESIRED QUALIFICATIONS:

Previous experience with Education field
Salesforce Experience
Previous Customer Service or Tech Support experience with proven record of achievement

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.

Quick Apply

Refine Your Search

satellite jobs in columbus

Customer Service and Tech Support - Customer Support for Learning and Development

Clinic LPN

OTR Truck Driver

CDL A Company Driver Flatbed - OTR

PRN CDL Class A Driver

CDL A Reefer Teams - OTR

Field Technician

Senior Manager, Inside Plant (ISP)

Medical Assistant - ORN BOSM New Albany

Enrollment Administrator - Customer Support for Learning and Development

NOW HIRING! Fiber Technician - Training and Benefits Provided

Scheduling Coordinator

Associate Human Resources Generalist

Telecommunications Specialist TS/SCI

General Manager, Senior Home Care

PRN Licensed Vocational Nurse

PRN Medical Assistant

Field Engineer II

Psychometrist - Neurology

Senior Data Engineer

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