Top 12 Senior concierge Jobs in Columbus

Sr. Administrative/Expense Associate
RR Donnelley —Columbus, OH
- $18.99 - $26.59 an hour
- Full-time
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
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Senior Borrower Success Associate
Upstart —Columbus, OH
- $23.41 - $31.20 an hour
- Remote
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Employee stock purchase plan
3d
Senior Borrower Success Associate
Upstart Network, Inc. —Columbus, OH
- $23.41 - $31.20 an hour
- Full-time
- Remote
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Employee stock purchase plan
3d
Customer Service Specialist (Admissions Concierge)
Otterbein SeniorLife —Gahanna, OH
- High school diploma or GED
- Home Health
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
6d
Business Office Manager
The Avalon of New Albany —New Albany, OH
- Full-time
- Mid-level
- Office
- Team management
5d
Concierge
The Avalon of New Albany —New Albany, OH
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Retail Part Time Sr. Store Associate
Office Depot —Columbus, OH
- $10.22 - $16.96 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account

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Sr. Administrative/Expense Associate
RR Donnelley —Columbus, OH
Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, supporting specialized projects using…
$18.99 - $26.59 an hour
Quick Apply
Senior Borrower Success Associate
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Use approved Generative AI tools to organize information, support case research, and draft or refine communications while validating outputs against approved…
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senior concierge jobs near columbus

Sr. Administrative/Expense Associate

RR Donnelley -
Columbus, OH

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Job Details

Full-time
$18.99 - $26.59 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Customer relationship building
Writing skills
Client relationship development
Incident Escalation
Administrative experience
High school diploma or GED
Hardware support
Customer relationship management
Productivity software
Escalation handling
Technical Proficiency

Full Job Description

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

The Senior Administrative Associate (Dual) provides a variety of direct administrative support functions to a site, office and/or client, which may include tasks such as document processing, proofreading, expense reports, time entry, calendar and phone management, invoice entry, and opening client matters. The Senior Administrative Associate (Dual) will be a proven subject matter expert that will assist with training, operational process improvements, and provide thought leadership to the wider team of Admins.

M-F 8:30am-5:30pm, Tue-Thurs in office, M/F WFH

(* denotes an “essential function”)

- Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, supporting specialized projects using established procedures, standards, and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests and data entry for expenses/time/invoices and other areas as needed.
- Opening client matters and/or performing client conflict checks.
- Utilize appropriate logs and/or tracking software for all administrative support work.
- Ensure that job tickets are properly filled out before beginning work.
- Thoroughly assess job requests and ensure appropriate completion of job tasks throughout the task lifecycle.
- Create reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), docket management, document/email management, proforma review, new matter management.
- Communicate with team members, lead, supervisor or client on job or deadline issues.
- Meet contracted deadlines for accepting, completing, and delivering all work.
- Troubleshoot complex software or hardware problems.
- Answer telephone, emails, and place service calls when needed.
- Interact with clients over the phone, via video or electronically.
- Assist in developing training plans and process maps for the administrative operation
- Deliver direct support training plans to a team of Admins
- Serve as a subject matter expert and resource for junior direct support employees
Prioritize and manage workflow.
Perform quality assurance on own work and work of others.
Train junior staff members, as needed.
Help to foster a proactive environment of continuous service enhancement and relationship building with the client.
Adhere to Williams Lea policies in addition to client site policies.
Use equipment and supplies in a cost-efficient manner.

Qualifications

High school diploma or equivalent education
Minimum (3) years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (2) years or more. Formal education and/or training may be considered in lieu of experience
Advanced skills in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions that conform to business needs and policy
Ability to troubleshoot complex or advanced tasks or concerns independently
Ability to discern when a problem or issue requires escalation to the supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required to create, maintain, and enhance customer relationships

Additional Information

The salary range for this role at the noted RRD location is $18.99/hour - $26.59/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.

#WLOH

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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Refine Your Search

senior concierge jobs in columbus

Sr. Administrative/Expense Associate

Senior Borrower Success Associate

Senior Borrower Success Associate

Customer Service Specialist (Admissions Concierge)

Business Office Manager

Concierge

Retail Part Time Sr. Store Associate

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