Top 11 Senior guest services manager Jobs in Columbus

Leasing Specialist / Senior Leasing Specialist
Tenle, LLC —Columbus, OH
- $20 - $30 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Senior Restaurant Manager
BJ's Restaurants —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Casual dining restaurant
- Sales
- Ability to walk for extended periods
- Health insurance
- Dental insurance
SR. Night Crew Team Leader (Greater Columbus Area)
Market District —Columbus, OH
- $20.25 - $27.00 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Dental insurance
Senior Assistant Store Manager
Spencer Gifts —Dublin, OH
- $16.25 - $17.00 an hour
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Paid jury duty
Senior Food & Beverage Manager, Jerome Village Bar & Grille
Jerome Village Bar & Grille —Plain City, OH
- Background check
- Bar
- Basic math
Quick Apply
Senior Truck Stop Operations Manager
Certified Oil —Columbus, OH
- $63,962 - $72,006 a year
- Weekends as needed
- Clean driving record
- ServSafe
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
9d
Senior Kitchen Manager
BJ's Restaurants —Dublin, OH
- $65,000 - $75,000 a year
- Full-time
- Casual dining restaurant
- Sales
- Ability to walk for extended periods
- Health insurance
- Dental insurance
9d

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Senior Restaurant Manager
BJ's Restaurants —Columbus, OH
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests. Manage guest relations and guest recovery.
$65,000 - $75,000 a year
Senior Food & Beverage Manager, Jerome Village Bar & Grille
Jerome Village Bar & Grille —Plain City, OH
Develop dining room floor plans for meal periods which includes server stations, delegating side work responsibilities, checking out servers prior to end of…
Quick Apply

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Leasing Specialist / Senior Leasing Specialist
Tenle, LLC —Columbus, OH
Conduct all leasing activities for the properties, this includes but is not limited to – completing guest cards daily with urgency, assist walk-in prospective…
$20 - $30 an hour
Quick Apply
Senior Restaurant Manager
BJ's Restaurants —Columbus, OH
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests. Manage guest relations and guest recovery.
$65,000 - $75,000 a year

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Leasing Specialist / Senior Leasing Specialist

Tenle, LLC -
Columbus, OH

Quick Apply

Job Details

Full-time
$20 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Teamwork
Sales
Customer service
Property leasing
High school diploma or GED
Driver's License
Time management
Interpersonal communication

Full Job Description

Who We Are:

Tenle is a dynamic employee-focused organization, in the property management industry. We believe our team is our greatest asset, and we strive to empower every employee through professional development, clear growth opportunities, and a shared sense of purpose. We are searching for the correct people to play a part in our continued growth.

At Tenle, we are passionate and dedicated to delivering exceptional service, fostering strong relationships, and ensuring every community thrives.

About this Role:

The Leasing Specialist and Senior Leasing Specialist roles are responsible for leasing up communities, supervising assigned leasing consultants (applicable for Senior Leasing Specialist - as needed), and assisting in all areas of the operation of a community with a primary focus on producing 95% or higher occupancy with set goals. The position will ensure a high level of professionalism and foster positive relationships with tenants, prospective tenants, vendors and all guests. The right person for the job is energetic, welcoming, bold, knows no strangers, and works to completes tasks.

Responsibilities :

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Conduct all leasing activities for the properties, this includes but is not limited to – completing guest cards daily with urgency, assist walk-in prospective tenants, conduct showings/tours for prospects at one or more locations, present leasing terms and conditions, assist prospective residents with the application process, and warmly greet visitors, prospective renters, and current residents.
Consults with prospective tenants to identify requirements and budgets, then matches these needs with available properties/units.
Maintain consistent communication and standards with assigned leasing consultants if applicable (applicable for Senior Leasing Specialist - as needed).
Answer all incoming inquiries via phone call, text message, email, or other form of communication.
Follow up with leads, showings, applications, and current residents as necessary.
Perform lease administration activities, including preparing and executing leases and renewals and ensuring all databases are up to date.
Coordinate and assist with tenant move ins and move outs.
Ensure all tenant and prospect files are prepared and maintained in an orderly and logical manner, including leases and other additional documents.
Daily review of all marketing (online and on-site marketing) to ensure accuracy. Participates in weekly performance oversight of all marketing services (online and on-site marketing).
Generate no less than a 4.5 Star Online Reputation.
Work with property manager on expiring leases, turning units and renovated units to bring on the market.
As needed, assist in resolving resident concerns while ensuring you are communicative with the tenants and respective internal teams to ensure tenant satisfaction.
Responsible for aspects of development and maintenance of resident relations, including but not limited to tenant outreach, community events and programs for tenants.
Senior Leasing Specialist will lead by example for the leasing team. If applicable, at times supervise assigned leasing consultants to ensure – all guest cards are completed in a timely manner daily, tours are scheduled and completed appropriately, all follow-up communications and leases executed, and more

Skills:

Strong organizational, adaptability, and time management skills
Excellent communication, interpersonal, and customer service-oriented skills.
Proficient in Microsoft Office Suite
Experience using Appfolio preferred, but not required
Knowledgeable in Fair Housing and leasing regulations preferred, but not required.
Strong Team Collaboration Skills

Qualifications:

Must have high school diploma, GED or equivalent certificate
Must have valid Driver License
At least 1-3 years of experience in property management, sales, and/or real estate required
Ability to demonstrate exceptional work ethic and positive team-oriented attitude
Experience using real estate management software preferred, but not required.
Must have reliable transportation to utilize commuting to-and-from work.
Ability to work a Monday–Friday schedule (9am–5pm), including rotating Saturday schedule, and occasional pre-scheduled evening resident events.

Typical Work Schedule:

Monday–Friday, 9 AM–5 PM
Rotating Saturdays, 10 am–2 pm or by appointment, as needed

Ability to Relocate:

Columbus, OH Area: Reliably commute or planning to relocate before starting work (Required)

Work Remotely: No

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Application Question(s):

What's one skill you have that sets you apart from other candidates for this job?
A prospective tenant says they really want an apartment on the 2nd floor, but you only have 1st floor availability. How would you approach and overcome the obstacle?
Why are you leaving (or why did you leave) your current position?
What is the lowest occupancy you have started at a property and what stabilized occupancy did you achieve in what time period (if applicable)?
(Yes/ No) Are you available to work the schedule described in this job posting, including rotating Saturdays (typically 10am–2pm or by appointment) and occasional evenings (resident events)?

Experience:

Property Leasing or Sales: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Columbus, OH 43204 (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior guest services manager jobs in columbus

Leasing Specialist / Senior Leasing Specialist

Senior Restaurant Manager

SR. Night Crew Team Leader (Greater Columbus Area)

Senior Assistant Store Manager

Senior Food & Beverage Manager, Jerome Village Bar & Grille

Senior Truck Stop Operations Manager

Senior Kitchen Manager

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