Computer Operator-Senior
Huntington Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
7d
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Computer Operator-Senior
Huntington Bank —Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
7d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Computer Operator-Senior
Huntington Bank —Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
7d

Show more jobs in cities nearby

I want to receive the latest job alert for senior it support in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior it support jobs near columbus

Service Desk Support jobs in Columbus, OH

Computer Operator jobs in Columbus, OH

IT Support Specialist jobs in Columbus, OH

Service Desk Support jobs in Charlotte, Nc

Healthcare Customer Support Remote jobs in Connecticut

Passenger Service Agent jobs in John F. Kennedy International Airport, Ny

Service Desk Support jobs in Birch Run, Mi

Entry Level Help Desk With Paid Training jobs in Texas

Service Desk Support jobs in Toms River, Nj

Child Protective Service jobs in Seattle, Wa

Service Desk Support jobs in La Vergne, Tn

Computer Operator jobs in Gaithersburg, Md

Part Time Computer Science Job jobs in Remote

Computer Operator jobs in Fairfax, Va

Boiler Operator jobs in Massachusetts

Computer Operator jobs in Long Island, Ny

Answering Service Operator jobs in Los Angeles, Ca

Computer Operator jobs in Russia, Nj

Computer Engineering Intern jobs in Hartford, Ct

Document Specialist jobs in San Antonio, Tx

Computer Operator-Senior

Huntington Bank -
Columbus, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED
SharePoint
Productivity software

Full Job Description

Description

Summary:

The Computer Operator Senior provides first level support by monitoring and controlling our computer systems. They coordinate with colleagues to ensure system batch is performed accurately. They provide support to resolve system issues within Service Level Agreements.

Duties & Responsibilities:

Operates within IBM z/OS mainframe and distributed scheduling environments
Ensures all daily scheduled production work is completed accurately
Monitors system applications and tools to confirm they are properly functioning
Analyzes potential issues and troubleshoots operational issues as 1st level support
Performs restarts and scheduling modifications utilizing job documents and other relative system documents
Notifies and escalates to the appropriate support for incident resolution
Ensures all issues reported to computer operations are recorded in the incident reporting log for review or action by Operations or IT management
1st level support for applications ensuring 24x7 availability
Escalate to Computer Operations leadership for 2nd level support
Monitors IBM z/OS environment and Enterprise Schedulers
Documents and communicates issues that occur during their shift
Performs change related CTASKs
Utilizes processes and procedures documented in SharePoint, ServiceNow, and job documents
Provides first line support for mainframe and off host systems which include troubleshooting, monitoring, and reporting issues
Restarts jobs as directed
Contributes suggestions for continuous improvement
Reviews Computer Operations Daily status report and provide coaching to operators when opportunities are found
Assists in maintaining current processes and procedures
Escalates incidents involving performance of operating environment
Supports additional customer systems and environments as required
Responsible for new hire shift specific training

Basic Requirements:

High School Diploma or equivalent

Preferred Qualifications:

Associates or bachelor’s degree
Ticketing system experience – ServiceNow preferred
Strong verbal, written, organizational, and interpersonal skills
Direct customer contact problem solving skills
Computer Operator experience

Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Apply Now

Refine Your Search

senior it support jobs in columbus

Computer Operator-Senior

IT Support Specialist - Senior

Sr. Analyst, Enterprise Service Desk

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for senior it support in columbus

Explore jobs in more locations

Description

Job Seeker Tools

Employer Tools

Browse

Stay Connected