Top 12 Senior practice manager Jobs in Columbus

Front Desk Supervisor
JenCare Senior Medical Center —Columbus, OH
- From $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid jury duty
- Health savings account
Quick Apply
2d
Business Office Manager - Senior Living
Wallick Properties Midwest LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Supervisor
Chen Medical Associates —Columbus, OH
- $20.20 - $33.00 an hour
- Full-time
- Microsoft Outlook
- OSHA
- BLS Certification
- Opportunities for advancement
Clinical Manager Home Health
Centerwell —Columbus, OH
- $92,600 - $127,400 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid parental leave
- Paid holidays
Senior Project Manager, Practice Builder - Environmental Services
Kimley-Horn —Columbus, OH
- CAD
- Bachelor of Science
- Bachelor's degree
- Profit sharing
- Health insurance
Front Desk Supervisor, Float
Chen Medical Associates —Columbus, OH
- $20.20 - $28.83 an hour
- Full-time
- Microsoft Outlook
- OSHA
- BLS Certification
- Opportunities for advancement
Senior Project Manager, Practice Builder - Land Development
Kimley-Horn —Columbus, OH
- Writing skills
- Bachelor's degree
- Mentoring
- Profit sharing
- Health insurance
Senior Project Manager, Bridge Engineer - Practice Builder
Kimley-Horn —Columbus, OH
- Bachelor of Science
- Writing skills
- Office
- Profit sharing
- Health insurance
Senior Project Manager, Practice Builder - Municipal Roadway
Kimley-Horn —Columbus, OH
- Bachelor's degree
- Mentoring
- US work authorization
- Profit sharing
- Health insurance
Tax Manager or Senior Manager - Ultra-High Net Worth Practice
Frank Rimerman and Co LLP —United States
- $120,000 - $230,000 a year
- Full-time
- 6 years
- Management
- CPA

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Front Desk Supervisor
JenCare Senior Medical Center —Columbus, OH
Monitor front desk workflows and identify opportunities to improve efficiency and patient satisfaction. Provide coverage for front desk team members when needed…
From $30 an hour
Quick Apply
2d
Business Office Manager - Senior Living
Wallick Properties Midwest LLC —Columbus, OH
Supervise the day-to-day front office functions of receptionist. Collections – Process payments each month and follow up on late or incorrect payments from all…
Quick Apply

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Front Desk Supervisor

JenCare Senior Medical Center -
Columbus, OH

Quick Apply

Job Details

Full-time
From $30 an hour
2 days ago

Benefits

Paid jury duty
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Management
Managing teams in a customer support role
Team leadership
Coaching
English
Performance management
High school diploma or GED
Team development
Customer engagement
Leading team collaboration initiatives
Leadership
Team building

Full Job Description

Front Desk Supervisor

Lead the Patient Experience. Support a High-Performing Team. Make Every Visit Exceptional.

We're looking for a passionate, service-oriented Front Desk Supervisor to lead our front office operations and help create an outstanding experience for every patient who walks through our doors.

As the first impression of our center, you'll play a critical leadership role in ensuring patients and families feel welcomed, valued, and supported throughout their healthcare journey. You'll oversee daily front desk operations, coach and support Care Facilitators, and serve as a key resource for both patients and team members.

If you're an organized, customer-focused professional who enjoys leading others, solving problems, and delivering exceptional service, we'd love to meet you.

What You'll Do

Lead Front Desk Operations

Supervise and support Care Facilitators to ensure a seamless, patient-centered check-in and check-out experience.
Train, coach, and guide team members to maintain exceptional customer service and operational standards.
Serve as the primary escalation point for patient questions, concerns, and service recovery opportunities.
Monitor front desk workflows and identify opportunities to improve efficiency and patient satisfaction.

Create a VIP Patient Experience

Welcome patients and families with professionalism, warmth, and compassion.
Ensure the center is clean, organized, and ready to provide a positive patient experience each day.
Assist patients with forms, scheduling, and general navigation of services.
Support new patient orientations, tours, and welcome activities.

Coordinate Scheduling and Patient Flow

Manage provider schedules to maximize patient access and operational efficiency.
Monitor appointment availability and help close scheduling gaps.
Support HEDIS and quality initiatives by helping ensure patients receive needed appointments and follow-up care.
Review notifications and reports to ensure timely patient outreach and care coordination.

Support Administrative and Operational Excellence

Ensure medical records, release forms, and patient documentation are processed accurately and efficiently.
Review incoming communications and ensure appropriate follow-up by the care team.
Collect and reconcile co-payments and support daily financial processes.
Monitor office supplies and coordinate inventory replenishment.
Troubleshoot basic technology and office equipment issues as needed.

Team Support and Collaboration

Provide coverage for front desk team members when needed.
Collaborate closely with providers, clinical staff, and operational leaders to ensure exceptional service delivery.
Assist with patient education programs, exercise classes, and center events as needed.

What We're Looking ForRequired Qualifications

High school diploma or GED equivalent.
Minimum of 3 years of experience in a medical office, healthcare clinic, or similar healthcare environment.
Demonstrated ability to lead, coach, and support team members.
Strong customer service and patient engagement skills.
Excellent communication, organizational, and problem-solving abilities.

Preferred Qualifications

Some college coursework.
Experience working with electronic medical record (EMR) systems.
Knowledge of medical insurance verification and healthcare scheduling processes.
BLS for Healthcare Providers certification.

Skills for Success

Exceptional customer service mindset with a passion for helping others.
Strong leadership and team-building abilities.
Excellent verbal and written communication skills.
Ability to remain calm and professional in a fast-paced environment.
Detail-oriented with a commitment to accuracy and follow-through.
Strong critical thinking and decision-making skills.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Comfortable learning and using healthcare technology platforms and systems.

Why Join Us?

This is more than a front desk role—it's an opportunity to lead the patient experience and make a meaningful difference every day. You'll be part of a collaborative healthcare team dedicated to providing compassionate, high-quality care while helping patients feel welcomed, respected, and supported.

If you're ready to combine your leadership skills with your passion for service, apply today and help us create exceptional experiences for every patient, every visit.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Referral program
Vision insurance

Experience:

Leadership: 3 years (Required)
Performance management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior practice manager jobs in columbus

Front Desk Supervisor

Business Office Manager - Senior Living

Front Desk Supervisor

Clinical Manager Home Health

Senior Project Manager, Practice Builder - Environmental Services

Front Desk Supervisor, Float

Senior Project Manager, Practice Builder - Land Development

Senior Project Manager, Bridge Engineer - Practice Builder

Senior Project Manager, Practice Builder - Municipal Roadway

Tax Manager or Senior Manager - Ultra-High Net Worth Practice

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