Top 7315 Service lead Jobs in Columbus

Participant Relations & Operations Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $83,000 - $87,000 a year
- 5 years
- English
- Office
Quick Apply
Production Manager - Aerospace and Defense
Advance CNC —Grove City, OH
- $130,000 a year
- 8 hour shift
- Pass drug screening
- Mid-level
- Criminal background check
- Paid holidays
- Disability insurance
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Director of Youth Services
Central Community House —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- Background check
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
12d
RN, LSW, LISW, Care Manager - Columbus
Careforth —Columbus, OH
- $62,657 - $84,173 a year
- Full-time
- Hybrid work
- RN License
- Experience working with individuals with disabilities
- Mid-level
- Wellness program
- Flexible schedule
Department Manager
REI (Recreational Equipment Inc.) —Columbus, OH
- $27.44 - $34.32 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Adjunct- Healthcare Management
Columbus State Community College —Columbus, OH
- $56.88 per contact hour
- Part-time
- Classroom
- Mid-level
- Bachelor's degree
Client Service Supervisor
Gallagher —Upper Arlington, OH
- $73,500 - $123,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Administrator - Office of Assessment
State of Ohio - Education and Workforce —Columbus, OH
- $68.36 an hour
- Full-time
- 5 years
- Data analysis skills
- Analysis skills
- Paid holidays
- Health insurance
Store Leader
Carhartt —Columbus, OH
- $71,300 - $92,700 a year
- Merchandising
- Mid-level
- Bachelor's degree
Community Disaster Program Specialist
American Red Cross —Columbus, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Shift Supervisor
Sonoco Metal Packaging, LLC —Columbus, OH
- $93,600 - $105,300 a year
- Overtime
- Computer literacy
- Basic math
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
General Manager
Courtyard - Columbus Airport —Columbus, OH
- $75,000 - $90,000 a year
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Senior Robotic Metrology Specialist
Path Robotics —Columbus, OH
- Extended hours
- Ability to walk for extended periods
- Data analysis skills
- Travel
- Paid parental leave
- Dental insurance
Quick Apply
Operations Manager (GVA/Pool) - Groveport, Ohio
CEVALogistics —Groveport, OH
- $87,000 - $95,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Roadway Project Manager
E.P. Ferris & Associates —Columbus, OH
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
3d
Construction Project Manager
Midstates Recreation —Pataskala, OH
- $85,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Account Executive
C. Krueger's Finest Baked Goods —Blacklick, OH
- $60,000 - $70,000 a year
- Full-time
- Marketing
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Commercial Sales Manager
Confidential —Pataskala, OH
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
4d

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service lead jobs near columbus

Participant Relations & Operations Manager

Columbus Metropolitan Housing Authority. -
Columbus, OH

Quick Apply

Job Details

$83,000 - $87,000 a year

Qualifications

Computer operation
Staff supervision
Workplace safety
Team supervision
Housing and Urban Development (HUD) regulations
Regulatory compliance
Social service program staff supervision
English
Team training
Section 8
Interviewing
Government records management
Productivity software
Office management
Training & development
Housing assistance programs
Stakeholder relationship building

Full Job Description

QUALIFICATIONS: An example of acceptable qualifications for this position:

Must possess a Bachelor’s degree from an accredited college or university. Minimum of five years of supervisory experience, and five years of experience in housing or related field. Equivalent combinations of education and experience may be considered.

LICENSURE OR CERTIFICATION REQUIREMENTS:

N/A

EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive.

Calculator, computer, computer software (e.g., Microsoft Office, Microsoft Teams, Microsoft Vizio, Scyphus, OnBase, SharePoint, OnCue, Dynamics, US Bank Software, Affordablehousing.com, ADP, Adobe Reader, and other applicable computer software), mobile phone, fax machine, copier, scanner, telephone, and other standard modern business office equipment.

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:

Employee ascends and/or descends ladders, stairs, or scaffolds; has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); is exposed to environmental conditions which may result in injury from fumes, odors, dusts, mists, gases, and/or poorly ventilated work areas; is exposed to possible injury from unclean or unsanitary conditions, electrical shock; works in or around crowds; has contact with potentially violent or emotionally distraught persons or vicious animals; has exposure to hot, cold, wet, humid, or windy weather conditions; exposure to hazardous driving conditions; has exposure to second-hand smoke; this is considered light work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor’s physical demands strength ratings.

In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend.

JOB DESCRIPTION AND WORKER CHARACTERISTICS:

JOB DUTIES in order of importance

ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:

The Participant Relations and Outcomes (P.R.O.) Agent Manager plays a crucial role in overseeing and supporting the Participant Relations and Outcomes (P.R.O.) Agent team within the Housing Choice Voucher (HCV) program. This position involves strategic leadership, including providing direction and support to the P.R.O. Agent Supervisor, to ensure the team effectively manages participant relations and achieves desired outcomes. The manager will ensure the team's alignment with organizational goals, maintain compliance with HUD and CMHA regulations, and uphold excellence in participant service.

Strategic Leadership and Management: Oversee the P.R.O. Agent team, providing guidance and support to the P.R.O. Agent Supervisor. Develop strategies to enhance team performance and service delivery.

Organizational Goal Alignment: Align the team's activities with organizational objectives, ensuring that quality customer service and performance standards are consistently met.

Workflow and Change Management: Collaborate within and across departments to adapt to changing workflows, compliance standards, and to maintain efficient practices.

Cultural Leadership: Promote the organization's mission, vision, and values within the team. Foster a positive work culture and community partnerships.

Project and Resource Management: Lead departmental projects and efficiently manage resources within the team.

Supervisor Support and Team Development: Directly support the P.R.O. Agent Supervisor, aiding in team development, mentorship, and conflict resolution.

Ensure the P.R.O. Agent team consistently achieves performance metrics, focusing on operational excellence and participant satisfaction.

Maintain compliance with regulatory standards and drive departmental efficiency.

Lead initiatives for team development and resource optimization.

Strategic Decision-Making: Navigate high-stakes decisions impacting the HCV program and the team.

Adaptive Leadership: Adapt to regulatory changes and evolving participant needs.

Balancing Priorities: Manage both the strategic vision and operational needs of the team.

Stakeholder Engagement: Engage with a variety of stakeholders, including senior management,

government officials, and community partners.

Dynamic Challenge Management: Address complex challenges and changes in the housing sector effectively.

OTHER DUTIES AND RESPONSIBILITIES:

Performs other related duties as assigned.

MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)

Knowledge of: interviewing; office practices and procedures; *Agency/department goals and objectives; *Agency/department policies and procedures; *workplace safety practices and procedures; *personnel rules and regulations; supervisory principles and practices; computer software; community resources and services; records management; personnel administration; office management; project management; government structure and process; public administration; government grant programs; state, federal, and local laws and/or regulations; employee training and development; local geographical area; business administration; English grammar and spelling; modern principles, practices, and techniques of Public Housing Authority management; the relationship of Public Housing Authority’s to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Authority; pertinent HUD regulations; federal, state, and local laws and regulations pertaining to public housing authorities; modern principles, practices, and techniques of rental property maintenance; Housing Choice Voucher and low-income housing policy and regulations; Housing Choice Voucher eligibility and rent calculation requirements, as required by HUD and Housing Quality Standard (HQS) Inspection Program; apartments & dwellings; construction.

Skill in: computer operation; use of modern office equipment; customer service; organization, planning, and time management.

Ability to: interpret a variety of instructions in written, oral, picture, or schedule form; deal with many variables and determine specific action; apply management principles to solve agency problems; define problems, collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; select most qualified applicant according to specifications for referral; read, copy, and records figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; copy records precisely without error; complete forms; prepare correspondence; compile and prepare reports; respond to routine inquiries from public and/or officials; conduct effective interviews; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; travel to and gain access to work site; maintain confidentiality.

POSITIONS DIRECTLY SUPERVISED:

Participant Relations and Outcomes Agents and Supervisors

Quick Apply

Refine Your Search

service lead jobs in columbus

Participant Relations & Operations Manager

Production Manager - Aerospace and Defense

Director of Youth Services

RN, LSW, LISW, Care Manager - Columbus

Department Manager

Adjunct- Healthcare Management

Client Service Supervisor

Client Success Representative (Remote)

Administrator - Office of Assessment

Store Leader

Community Disaster Program Specialist

Shift Supervisor

General Manager

Senior Robotic Metrology Specialist

Operations Manager (GVA/Pool) - Groveport, Ohio

IT Application Manager

Roadway Project Manager

Construction Project Manager

Account Executive

Commercial Sales Manager

I want to receive the latest job alert for service lead in columbus

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