Top 4 Service navigator/social worker Jobs in Columbus

Patient Navigator
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Background check
- Spanish
- Fingerprint clearance
Quick Apply
Senior Learning & Development Lead
Wider Circle —Columbus, OH
- $56,000 - $63,000 a year
- Full-time
- Remote
- HIPAA
- Continuous improvement
- Older adults
- Health savings account
- AD&D insurance
Quick Apply
Pediatric Hem/Onc Faculty
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Medicine
- BC/BE
- Inpatient
NP/PA in Oncology Bonus + Relocate to Bellingham WA
PeaceHealth —United States
- $65.86 - $82.46 an hour
- Full-time
- Mid-level
- Clinic
- Disability insurance
- Relocation assistance
Quick Apply

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Patient Navigator
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
$20 an hour
Quick Apply
Senior Learning & Development Lead
Wider Circle —Columbus, OH
Partner with Clinical Operations SMEs and team leads to keep training materials aligned with current workflows, state and federal compliance standards, and…
$56,000 - $63,000 a year
Quick Apply

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service navigator/social worker jobs near columbus

Patient Navigator

HEART OF OHIO FAMILY HEALTH CENTERS -
Columbus, OH

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Somali
Computer operation
Spanish
Patient question and concern management
Multilingual
Phone communication
Copy machines
Health insurance customer support
Nepali
Haitian Creole
Fax machines
Working with individuals from diverse cultural backgrounds
Computer skills
Medicaid
Social services
1 year
Faxing
Cross-functional collaboration
Experience working with individuals from underserved communities
Customer interaction during outreach
Patient scheduling via phone
Entry level
Client interaction via phone calls

Full Job Description

Summary: The Patient Navigator will work to engage patients in taking care of their health with an emphasis on Medicaid patients. The Patient Navigator will call patients who miss medical visits or are otherwise not receiving needed medical services. The Patient Navigator should display customer service skills to assist with retaining patents in our practice.

Reports to: Quality Manager

Manages: No

Dress Requirement: Business Casual or Scrubs

Work Schedule:

Monday through Thursday, 9am - 8pm

Times are subject to change due to business necessity

Non-Exempt

Key Responsibilities:

Complete outreach calls to patients who miss their medical visits to get them scheduled for care. Schedule patient visits
Complete outreach calls to patients due for medical care such as wellness visits, routine medical care based on the patient’s chronic medical conditions, and more. Depending on organization priorities, may be asked to call patients who are due to pick up medications from our retail pharmacy or contact patients who had an internal referral ordered but not scheduled. Schedule patient visits
May use UnityPHM platform to text patients who are difficult to reach
When patients express a poor experience as the reason for not continuing to receive medical care, the Patient Navigator will use customer service skills to attempt to retain the patient in our practice and share patient concerns with the compliance department.
When patients express social difficulties like transportation issues or running out of insurance, the Patient Navigator will assist in educating the patient, connecting them to insurance application, or connecting the patient to a CHW
Work collaboratively and effectively within a team
Establish positive, supportive relationships with patients
Motivate patients to be actively engaged in their health
Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equipment Operated:

Telephone

Computer

Printer

Fax machine

Copier

Scanner

Other office equipment as assigned

Facility Environment:

Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.

The office area is:

kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents or laptop
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person’s voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual

Requirements:

Education or Experience: One-year experience in medical field or customer service role strongly preferred AND/OR education as community health worker, medical assistant, public health, social services, or similar background preferred
Background check and fingerprinting
Multilingual candidates (especially those speaking languages most prevalent in Heart of Ohio Family Health facilities: Spanish/Somali/Nepali/Haitian Creole) are encouraged to apply.

Quick Apply

Refine Your Search

service navigator/social worker jobs in columbus

Patient Navigator

Senior Learning & Development Lead

Pediatric Hem/Onc Faculty

NP/PA in Oncology Bonus + Relocate to Bellingham WA

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