Top 82 Software administrator, Jobs in Columbus

IT Support Specialist Hybrid
Velocity IT Solutions —Westerville, OH
- $45,000 - $53,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Office
- Travel reimbursement
- Mileage reimbursement
Quick Apply
6d
HRIS Time Administrator - REMOTE
Ryder System —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
5d
Network Systems Administrator
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Office
- Wellness program
- Health insurance
10d
System Administrator
Distributor Wire & Cable —Canal Winchester, OH
- $100,000 - $110,000 a year
- Full-time
- Remote
- Background check
- Google Workspace
- Pass drug screening
- Disability insurance
- Health insurance
6d
Salesforce Administrator
Everlight Solar —Columbus, OH
- $80,000 - $100,000 a year
- Full-time
- Remote
- Background check
- 18 years or older
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Engineer I – Real-Time Systems - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Computer networking
6d
End User Computing Administrator
Airtron LLC —Columbus, OH
- Overtime
- Mid-level
- Office
- Windows
Quick Apply
NETWORK AND INFRASTRUCTURE MANAGER
Micro Center Inc —Hilliard, OH
- Full-time
- 7 years
- Computer Science
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Fortis Cyber Solutions —Columbus, OH
- $53,537 - $68,698 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
Database Administrator
Victoria's Secret —Reynoldsburg, OH
- $86,800 - $117,600 a year
- Full-time
- Azure
- Computer Science
- Mid-level
System Administrator II, Virtualization
Columbus State Community College —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Leadership
Epic Systems Administrator
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- 6 years
- Pass drug screening
- Paid parental leave
- Disability insurance
5d
HRIS Administrator
United Church Homes, Inc. —Columbus, OH
- Full-time
- Remote
- Microsoft Excel
- Computer Science
- 5 years
Quick Apply
CRM Administrator
Copper Run Capital LLC —Columbus, OH
- Full-time
- Mid-level
6d
IT Specialist
Luxe Brands —Columbus, OH
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
Senior IT Asset Management Administrator
Encova Insurance —Columbus, OH
- $77,450 - $123,921 a year
- Full-time
- Hybrid work
- Office
- Residential
- Mentoring
- Paid holidays
- Dental insurance
Database Administrator
Express —Columbus, OH
- Email
- Computer science
- Azure
- Computer Science
- Flexible schedule
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Asset Data Administrator Level 1
All Lines Technology —Columbus, OH
- Full-time
- No experience needed
- Organizational skills
- Communication skills
Quick Apply
11d
IS Epic Database Administrator - Systems Administration
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- Customer service
- SQL

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IT Support Specialist Hybrid

Velocity IT Solutions
Westerville, OH

Quick Apply

Job Details

Permanent | Full-time
$45,000 - $53,000 a year
6 days ago

Benefits

Travel reimbursement
Mileage reimbursement
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Driver's License
Desktop (troubleshooting support)
Cable routing
Desktop administration

Full Job Description

IT Support Specialist Hybrid

Position Type: Full-Time, Hybrid (Desk & Onsite Field Work)

Salary Range (Based on Experience): $45,000 - $53,000 / year

Core hours: Monday-Friday, 7:30am-4:30p

Location: In Office - Westerville, OH; Field Work – Columbus area

How to Apply

Please submit:

Resume
Cover Letter

To confirm you’ve read the job posting and are detail-oriented, please include the phrase “Enablement, Tenacity, Discernment, and Galvanizing” in your cover letter.

About Velocity IT Solutions

Velocity IT Solutions provides IT support and services to organizations in the Central Ohio area. We are a “people-company first that happens to do IT”. Our employees provide excellent customer service with a high sense of professionalism all while helping clients with their technology needs.

Job Summary

Are you a versatile IT professional who thrives on variety? Do you enjoy the fast-paced puzzle of solving remote technical issues but also like getting out of the office to handle hands-on hardware deployments?

We are seeking an autonomous, highly organized IT Support Specialist to join our team. In this hybrid role, you will be the primary line of defense for our clients—balancing an active inbound help desk phone queue with scheduled onsite field projects like full PC setups, workstation deployments, and handling critical lifecycle events like new user onboarding and offboarding.

Our Ideal Team Member’s Strengths:
We build our team around natural work styles and core strengths. For this specific hybrid position to feel rewarding rather than exhausting, you need to be naturally driven by two key professional traits:

A Natural Gift for Enablement: You genuinely love helping others and providing responsive, client-first assistance. You derive satisfaction from stepping up to help clients navigate their technical frustrations during inbound support calls and making new users feel welcomed and supported during onboarding. [1]
A Relentless Drive for Tenacity: You are hardwired to cross the finish line. You get a deep sense of accomplishment from taking a messy ticket queue or a mountain of unboxed PCs and systematically working them through to 100% completion, ensuring no detail is missed and deadlines are met.

Core Responsibilities & Core Strengths

Help Desk & Remote Support (Inbound) — Driven by Enablement

Responsive Queue Management: Act as the first point of contact for inbound client support calls, text messages, and chat alerts, providing calm, supportive assistance to users in distress.
Tier 1 Troubleshooting: Efficiently diagnose and resolve standard identity, software, and access issues (password resets, Microsoft 365 permissions, local network connectivity, VPN issues).
Disciplined SLA Ownership (Tenacity): Adhere strictly to our 48-hour ticket update policy, utilizing your drive for completion to ensure every active ticket in our system has clear, actionable progress updates logged every two days.

User Lifecycle Management (Onboarding & Offboarding) — Driven by Tenacity & Enablement

New User Onboarding: Provision accounts for incoming client employees across identity platforms (Active Directory, Microsoft 365, Google Workspace). Configure cloud application access, email flow, shared folders, and distribution lists following established checklists. [2]
Secure User Offboarding: Execute rapid, highly sensitive offboarding procedures to secure client environments. This requires high Tenacity to ensure accounts are fully disabled, cloud application access is revoked, credentials are changed, and mailbox delegations are completed without skipping a single security step. [3]
Hardware Preparation: Coordinate hardware re-imaging, cleanup, and inventory staging so that assets are completely ready for the next incoming employee.

Onsite Client & Field Projects (PC Setup & Deployment) — Driven by Tenacity

End-to-End PC Setup: Execute complete, professional workstation setups on-site. This includes physically unboxing machines, mounting monitors, hooking up docking stations, and executing meticulous under-desk cable management until the project is 100% complete.
Imaging & Provisioning: Pre-configure and image laptops and desktops at our office bench or onsite, ensuring user profiles, network printers, and corporate applications are perfectly staged.
User Data Migration: Safely backup and transfer local user profiles, data files, and bookmarks from decommissioned legacy PCs to newly deployed machines.
Physical Infrastructure: Troubleshoot local hardware failures, trace bad ethernet runs, and swap out internal components (RAM, storage, power supplies).

Documentation & Administration

Internal Knowledge Base: Document client network layouts, new hardware configurations, asset tags, and specialized onboarding/offboarding workflows inside our documentation platform (Halo/Teams/Bitwarden).
Ticket Cleanliness: Write precise, professional internal notes for every ticket detailing troubleshooting steps taken, so any teammate could pick up where you left off.

Qualifications & Requirements

Experience: 1–3 years of experience in an IT Help Desk, Desktop Support, or Managed Service Provider (MSP) environment.
Work Style Profile: A strong alignment with a service-oriented mindset (Enablement) and a finisher mentality (Tenacity). You love helping people and you hate leaving projects unfinished.
Lifecycle Competency: Hands-on experience adding/removing users in Microsoft 365, Active Directory, Entra, or Intune environments.
The "Context-Switching" Mindset: Proven ability to manage interruptions gracefully—such as pausing a physical PC setup or an onboarding workflow to assist with an urgent inbound call without losing operational focus.
Reliable Transportation: A valid driver’s license and a reliable personal vehicle to travel to local client locations around Westerville and Greater Columbus (travel/mileage reimbursement provided).
Technical Aptitude: Comfort using basic tools to assemble hardware, route clean cable setups under desks, and troubleshoot physical connectivity.

What We Offer

Competitive base salary with mileage reimbursement for field travel.
Paid time off and health benefits.
Clear pathways for technical growth.

Pay: $45,000.00 - $53,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Please confirm you have read the entire job posting?

Work Location: In person

Quick Apply

Refine Your Search

software administrator, jobs in columbus

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HRIS Time Administrator - REMOTE

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Epic Systems Administrator

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