Top 5 Sr customer success manager Jobs in Columbus

Senior Customer Success Vendor Manager
Gifthealth Inc —Columbus, OH
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- 8 years
- Analysis skills
- Bachelor's degree
Quick Apply
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Columbus, OH
- 5 years
- Research
- Travel
Senior Account Manager
Vantage Point Logistics (VPL) —Columbus, OH
- Full-time
- Remote
- Microsoft Excel
- Business development
- Project management
Quick Apply
11d
Senior Technical Account Manager
TechBiz Global GmbH —Columbus, OH
- Full-time
- Hybrid work
- 7 years
- Senior level
- Leadership
Quick Apply

Discover related jobs

Based on your search for sr customer success manager jobs.

Controls Manager
Amazon Data Services, Inc. —Dublin, OH
The candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to…
$129,200 - $193,000 a year
Sales Project Manager
Blue Tank and Pump Rental —Groveport, OH
For the position you will be required to have a valid drivers license and a clean motor vehicle record. Identify and pursue new business opportunities.
$80,000 - $120,000 a year
Quick Apply
5d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Customer Success Vendor Manager
Gifthealth Inc —Columbus, OH
Proactively identify systemic risks within the vendor ecosystem and develop mitigation or contingency strategies at an organizational level.
$85,000 - $105,000 a year
Quick Apply
Senior Account Manager - SLED
Nutanix —Columbus, OH
This position is remote, with the expectation that the candidate will be in front of prospects, customers, and partners.
$253,600 - $380,400 a year

Show more jobs in cities nearby

I want to receive the latest job alert for sr customer success manager in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr customer success manager jobs near columbus

Technical Account Manager jobs in Columbus, OH

Customer Success Manager jobs in Columbus, OH

Senior Account Manager jobs in Columbus, OH

Technical Account Manager jobs in Des Moines, IA

Technical Account Manager jobs in Danville, CA

Remote Work Home Technical Support jobs in California

Technical Account Manager jobs in Florida

Practice Manager jobs in Charlotte, NC

Technical Account Manager jobs in Salt Lake City, UT

Hvac Manager jobs in San Antonio, TX

Customer Success Specialist jobs in Houston, TX

Customer Success Manager jobs in Plantation, FL

Customer Service jobs in Colorado Springs, CO

Customer Service Social Media Chat jobs in Remote

Customer Success Manager jobs in Savannah, GA

Customer Success Manager jobs in Sacramento, CA

Customer Success Manager jobs in Hackensack, NJ

Senior Account Manager jobs in New York, NY

Part Time Senior jobs in Rhode Island

Senior Account Manager jobs in Radnor, PA

Senior Customer Success Vendor Manager

Gifthealth Inc -
Columbus, OH

Quick Apply

Job Details

Full-time
$85,000 - $105,000 a year

Qualifications

Performance dashboards
Team leadership
Contract management experience in healthcare
Managing procurement teams
Bachelor's degree
Vendor relationship management
Contracts
Vendor contract management
Project stakeholder communication
Senior leadership
Terms and conditions negotiation

Full Job Description

Description:

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

We are seeking an experienced and strategic Senior Customer Success Vendor Manager to lead our vendor management function and oversee a team of Vendor Leads responsible for the day-to-day management of vendor relationships. This is a senior leadership role with enterprise-wide accountability for the performance, governance, and strategic direction of our full vendor ecosystem, ensuring every partnership delivers maximum value, meets performance expectations, and aligns with organizational goals. The ideal candidate is a collaborative and results-driven leader with deep experience in vendor governance, contract management, and operational excellence, along with a track record of influencing senior stakeholders and shaping strategy at scale. This role will be a key architect of our vendor strategy, driving continuous improvement and ensuring our vendor ecosystem supports the company's growth and service excellence objectives as we scale.

Requirements:

Key Responsibilities

Leadership & Oversight

Lead, mentor, and develop a team of Vendor Leads responsible for managing vendor relationships, performance, and compliance, building bench strength for future growth.

Set clear performance objectives, KPIs, and accountability frameworks for the vendor management team, and own the team's overall operating rhythm.

Foster a culture of collaboration, continuous improvement, and professional development, serving as a mentor and escalation point for the broader vendor management function.

Vendor Strategy & Governance

Own and evolve the organization's enterprise-wide vendor management strategy, ensuring alignment with corporate objectives and budgetary goals.

Establish and continuously refine governance frameworks to ensure consistent evaluation, selection, and onboarding of vendors across a growing portfolio.

Partner directly with executive leadership and key stakeholders to identify strategic vendor opportunities, cost optimization initiatives, and long-term ecosystem planning.

Contract & Relationship Management

Lead complex, high-value contract negotiations and renewals, ensuring favorable terms, risk mitigation, and compliance with organizational policies.

Serve as the senior escalation point for high-impact vendor issues, disputes, and performance challenges, exercising sound judgment under pressure.

Build and maintain strong executive-level relationships with key vendor partners to drive collaboration, innovation, and long-term strategic value.

Performance & Risk Management

Oversee performance scorecards and metrics across all vendors, ensuring accountability to service-level agreements (SLAs) and key performance indicators (KPIs).

Proactively identify systemic risks within the vendor ecosystem and develop mitigation or contingency strategies at an organizational level.

Ensure all vendor engagements adhere to legal, financial, and regulatory requirements, and represent vendor risk posture to senior leadership.

Cross-Functional Collaboration

Collaborate with internal training, leadership, procurement, finance, and operations

teams to ensure vendor support aligns with business priorities.

Communicate vendor performance insights and strategic recommendations directly to senior leadership and executive stakeholders.

Champion process improvements and digital solutions that enhance vendor visibility, reporting, and performance management across the organization.

Qualifications

Education: Bachelor's degree in Business Administration, Healthcare, or a related field required; MBA strongly preferred.

8+ years of experience in vendor management, procurement, or supplier governance, including 4+ years in a senior leadership or management role.

Proven track record leading teams and managers, negotiating large-scale and high- complexity contracts, and overseeing multi-million-dollar vendor portfolios.

Demonstrated ability to influence and advise senior and executive stakeholders, with strong strategic planning, analytical, and communication skills.

Proficiency in vendor management systems, procurement tools, and performance dashboards, with experience scaling these capabilities across an organization.

WORK ENVIRONMENT

Location: Hybrid (Columbus, OH)

Schedule: Full-time

May require additional availability or flexibility for escalations.

Regular meetings with teams, departments, and senior leadership to ensure alignment.

Employment Classification

Status: Full-time FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Quick Apply

Refine Your Search

sr customer success manager jobs in columbus

Senior Customer Success Vendor Manager

Senior Account Manager - SLED

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Senior Account Manager

Senior Technical Account Manager

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for sr customer success manager in columbus

Explore jobs in more locations

About Us

Position Summary

Employment Classification

Equal Employment Opportunity (EEO) Statement

Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected