JOB DESCRIPTION
Bring your product leadership skills to a team where your work directly protects customers and shapes the future of fraud detection and data modernization at scale.
As a Product Manager Vice President in Trust & Security, you will support the Executive Director responsible for data modernization across our Trust & Security data ecosystem. You will help define, prioritize, and execute the product roadmap for a next-generation data platform on AWS, partnering across Product, Engineering, Architecture, Operations, Risk, and Controls to deliver scalable capabilities that strengthen fraud detection, decisioning, and customer protection.
Job responsibilities
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Support the product strategy and roadmap for Trust & Security data modernization, translating executive priorities into actionable outcomes, delivery milestones, and adoption measures.
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Lead assigned product workstreams through discovery, requirements definition, prioritization, delivery planning, launch readiness, and post-launch measurement.
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Partner with Engineering, Architecture, Operations, Risk, and Controls to deliver modern data capabilities while managing dependencies, risks, readiness criteria, and migration considerations.
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Use market, operational, stakeholder, and platform insights to identify opportunities for product improvement, reuse, simplification, and measurable business value.
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Maintain product artifacts including roadmaps, business cases, requirements, success metrics, migration plans, executive updates, and decision materials.
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Translate technical, operational, regulatory, and control requirements into clear product requirements and sequenced delivery plans that support safe adoption and scale.
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Partner with current-state platform owners and operations teams to define readiness requirements, non-functional expectations, operational controls, and runbook maturity needed for controlled migration.
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Coordinate delivery of next-generation platform capabilities that improve access to trusted, governed, real-time signals for fraud detection and decisioning use cases.
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Support the definition of shared data contracts, data quality expectations, freshness targets, and governance standards in partnership with Engineering, Architecture, and data owners.
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Monitor product health, adoption progress, delivery risks, consumer onboarding, migration readiness, and legacy dependency resolution, escalating recommendations and decisions to the Executive Director as needed.
Required qualifications, capabilities, and skills
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7 years of experience in product management, technology delivery, data platforms, fraud, risk, or financial services technology.
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Advanced knowledge of the product development life cycle, including discovery, requirements definition, prioritization, delivery, launch readiness, value measurement, and continuous improvement.
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Proven ability to translate customer, business, technical, and control needs into product requirements, measurable outcomes, and prioritized delivery plans.
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Demonstrated experience influencing cross-functional teams and managing stakeholders across Product, Engineering, Architecture, Operations, Risk, Controls, and senior leadership.
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Bachelor's degree in a relevant field.
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Experience supporting modernization, migration, or platform transformation initiatives, including dependency management, readiness planning, and business continuity considerations.
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Working knowledge of modern data platform concepts such as real-time streaming, cloud data platforms, data quality, lineage, governance, and product analytics.
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Experience delivering or supporting capabilities for fraud detection, trust and safety, risk management, decisioning, or other high-volume, low-latency financial services use cases.
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Strong understanding of controls, data governance, regulatory considerations, data quality, issue management, and risk-aware delivery practices.
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Ability to operate with strong execution discipline, sound judgment, and attention to detail in a complex, fast-paced, matrixed environment.
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Excellent written and verbal communication skills, including the ability to prepare clear, concise, executive-ready materials and recommendations.
Preferred qualifications, capabilities, and skills
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Experience with cloud-based data modernization, platform product management, fraud technology, AI/ML enablement, or large-scale financial services transformation.
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Advanced degree in a technical, business, data, or related field.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
