Top 52 Sr. customer service representative (remote) Jobs in Columbus

Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- 401(k)
Quick Apply
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Lead Reimbursement Analyst
Gifthealth Inc —Columbus, OH
- $31.47 - $39.34 an hour
- Weekends as needed
- Remote
- Research
- Analysis skills
- Supervising experience
Quick Apply
1d
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Columbus, OH
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Senior Subcontracts Representative
Battelle —Columbus, OH
- $66,500 - $94,800 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Finance Segment Manager - REMOTE
Ryder System —Columbus, OH
- $100,000 - $105,000 a year
- Full-time
- Remote
- Microsoft Word
- Inventory management
- 5 years
- Disability insurance
- Health insurance
Sr Manager SAP Business Process Order Management O2C (Remote)
RTX Corporate —Columbus, OH
- $132,400 - $251,600 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Loan repayment program
7d
Merchant Card Sales Representative- Remote
PRE-US —Columbus, OH
- $33.66 an hour
- Full-time
- Research
- Mid-level
- Organizational skills
Quick Apply
Senior Oncology Specialist - Sapphire - Columbus, OH
Amgen —Columbus, OH
- $140,465 - $190,041 a year
- 3 years
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Business Entrepreneurs and Future Leaders (Entry Level) (Remote)
Fisher Agencies —Columbus, OH
- $65,000 - $125,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Team management
Quick Apply
2d
Transportation Senior Continuous Improvement Engineer (remote)
Ryder System —Columbus, OH
- $90,000 - $100,500 a year
- Remote
- 5 years
- Engineering
- Dry van
- Disability insurance
- Health insurance
11d
Senior Risk Control Representative (Columbus/Cincinnati)
Grange Insurance Company —Columbus, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Bereavement leave
14d
Senior Field Service Representative
Eaton —Worthington, OH
- $84,000 - $123,000 a year
- Overtime
- Hybrid work
- Management
- Engineering
- 3 years
- Tuition reimbursement
Associate Sales Representative
Gemini Products —Columbus, OH
- $50,000 - $60,000 a year
- Email
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
14d
Member Service Representative (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $21 - $30 an hour
- Full-time
- Organizational skills
- Leadership
- Communication skills
- Cell phone reimbursement
Quick Apply
5d
Senior HR Systems Analyst
Safelite Group —Columbus, OH
- Full-time
- Microsoft Excel
- Computer Science
- Research
- Paid holidays
- Health insurance
VP, AI Transformation
FlightSafety International —Columbus, OH
- Office
- Bachelor's degree
- Mentoring
Asset Liability Management Professional
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- 5 years
- Office
- Finance
- Paid holidays
- Disability insurance

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sr. customer service representative (remote) jobs near columbus

Remote E-Billing Analyst

Williams Lea -
Columbus, OH

Apply Now

Job Details

Full-time
$26 - $28 an hour

Qualifications

Customer communication
Legal firm experience
Law office experience
Legal billing
Customer service problem-solving

Full Job Description

Rate: $26.00-$28.00/hour

Monday-Friday, 8:30am-5:30pm

Position summary

The e-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment.

Job qualifications

Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required. Four years of experience preferred.
Aderant, Elite, LawTime (or equivalent) legal accounting software experience.
Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.
Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.
Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player.
Detail-oriented with a customer service approach and attitude for problem-solving.
Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently
Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands.
Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.
Able to influence/steer at a senior and executive level within and outside client groups

Supervision

Number and title(s) of direct reports (if any): N/A
Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships

Internal: This position works closely with the Financial Support Services team
External: Clients

Job duties

**(* denotes an “essential function”)**

- Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests
- Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing
- Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
- Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
- Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
- Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
- Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
Promote effective work practices, working as a team member, and show respect for co-workers

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Apply Now

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sr. customer service representative (remote) jobs in columbus

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Rate: $26.00-$28.00/hour

Monday-Friday, 8:30am-5:30pm

Position summary

Job qualifications

Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history

Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required. Four years of experience preferred.

Aderant, Elite, LawTime (or equivalent) legal accounting software experience.

Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.

Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.

Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player.

Detail-oriented with a customer service approach and attitude for problem-solving.

Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently

Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands.

Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.

Able to influence/steer at a senior and executive level within and outside client groups

Supervision

Number and title(s) of direct reports (if any): N/A

Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships

Internal: This position works closely with the Financial Support Services team

External: Clients

Job duties

(* denotes an “essential function”)

Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices

Promote effective work practices, working as a team member, and show respect for co-workers

**(* denotes an “essential function”)**