Top 8 Sr. support desk technician Jobs in Columbus

TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Senior Product Delivery Associate - Branch Workplace Technology
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Lead Reimbursement Analyst
Gifthealth Inc —Columbus, OH
- $31.47 - $39.34 an hour
- Weekends as needed
- Remote
- Research
- Analysis skills
- Supervising experience
Quick Apply
3d
Engineer: Tier 1 (On-site)
Trace3 —Columbus, OH
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Senior Maintenance Technician (Grant Medical Center)
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Sr. Engineering Manager
Vertiv —Delaware, OH
- Full-time
- Oracle
- English
- Travel
Sr. Engineer - Service Desk N 4B
Genpact LLC —Alexandria, OH
- $70,000 - $80,000 a year
- Weekends as needed
- Microsoft Outlook
- No experience needed
- English
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

HR Administrative Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
$22 - $24 an hour
Quick Apply
PT Weekend Receptionist
National Church Residences —Columbus, OH
Answer phones according to facility policy, screen calls, and take or relay messages for managers and staff. Provide friendly, professional customer service at…
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…

Show more jobs in cities nearby

I want to receive the latest job alert for sr. support desk technician in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. support desk technician jobs near columbus

Support Analyst jobs in Columbus, OH

It Support jobs in Tyler, TX

Regional Laboratory Support jobs in Richmond, CA

Support Analyst jobs in Denton, TX

Support Analyst jobs in Kansas City, MO

Support Analyst jobs in Boise, ID

Peer Support Specialist jobs in Broward County, FL

Quality Analyst jobs in Houston, TX

Support Analyst jobs in Oxford, MA

Maintenance Technician jobs in Washington, DC

Senior Maintenance Technician jobs in Boston, MA

Senior Maintenance Technician jobs in Seattle, WA

Maintenance jobs in Los Angeles, CA

Greenspring Village By Erickson Senior Living jobs in Springfield, VA

Senior Graphic Designer jobs in Remote

Senior Maintenance Technician jobs in Wilmington, MA

Senior Maintenance Technician jobs in Stone Mountain, GA

Lead Analyst jobs in Duluth, GA

Lead Analyst jobs in Queens, NY

Lead Analyst jobs in Libertyville, IL

TP- Desktop Support Analyst

TP Mechanical Contractors LLC -
Columbus, OH

Quick Apply

Job Details

Qualifications

Desktop computer repair
Network troubleshooting
Microsoft Outlook
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
Hardware maintenance
OSHA 10
Windows
Printer (troubleshooting support)
High school diploma or GED
Driver's License
Productivity software support
Desktop (troubleshooting support)
Office equipment installation
Remote access software
Desktop applications
Mobile device management
Microsoft Teams
SharePoint
Technical customer support for office equipment
IP networking
Desktop administration
Hardware diagnostics
Peripheral hardware support
Ticketing system technical support

Full Job Description

Responsible for serving as the first point of contact for end-user technical support, providing timely resolution of hardware, software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of IT support for our user base — responsible for resolving hardware, software, and connectivity issues while maintaining a high standard of service and professionalism. As well as responsible for deploying and maintaining workstations, managing user accounts within Microsoft 365, and troubleshooting day-to-day IT problems. The candidate must possess good technical aptitude, oral and written communication skills, takes pride in reliable service delivery, and the ability to interact professionally with people at all levels of the organization. Additionally, they must be detail-oriented with the ability to prioritize and manage multiple support requests simultaneously.

Responsibilities and Duties:

End-User Support:

Respond to and resolve help desk tickets in a timely manner via phone, email, and in person.

Set up, configure, and deploy workstations, laptops, printers, and peripherals for end users.

Assist with user account creation, password resets, and permissions within Microsoft 365.

Perform basic hardware and software troubleshooting and repairs.

Maintain and update the IT asset inventory.

Software and Application Support:

Assist end users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.

Install, update, and troubleshoot desktop software and business applications.

Support basic mobile device setup and troubleshooting for company-issued devices.

Troubleshooting and Problem Solving:

Diagnose and resolve common hardware, software, and network connectivity issues.

Document troubleshooting steps and solutions in the ticketing system for future reference.

Provide hands-on IT support for the local office, including desk-side assistance.

Escalate complex issues to senior IT staff or systems engineers as needed.

Security:

Follow established security procedures and report potential threats or suspicious activity.

Assist with endpoint protection updates and ensure antivirus software is current on all devices.

Documentation and Inventory

Maintain help desk knowledge base articles and user guides.

Track and manage IT equipment inventory, including check-in and check-out of loaner devices.

All other duties as assigned.

Qualifications and Experience:

Experience/Qualifications Required:

- Minimum 3–5 years of corporate helpdesk or desktop support experience in an enterprise environment
- Working knowledge of Windows 10/11 operating systems and basic Active Directory tasks (password resets, account unlocks).
- Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting).
- Experience with help desk ticketing systems (e.g., ServiceNow, Freshdesk, Jira Service Management) .
- Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices.
- Familiarity with remote support tools and techniques.

Certifications preferred:
- CompTIA A+ (preferred).
- CompTIA Network+ or similar networking certification (a plus).
- ITIL Foundation certification (a plus).
- Microsoft 365 Certified: Fundamentals (a plus).
- Familiarity with MDM platforms for mobile device support.

Job Skills:

- Strong customer service orientation and patience when working with non-technical users.
- Good problem-solving skills and the ability to troubleshoot methodically.
- Strong hardware troubleshooting skills across Windows-based endpoints.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills with the ability to manage multiple tickets and priorities.

Education:

- Minimum of High School Diploma or GED equivalent.

Physical Requirements:

- Ability to lift up to 40 lbs.
- Ability to walk job sites.

Special Requirements:

- Valid Driver’s License
- OSHA 10 certification

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

sr. support desk technician jobs in columbus

TP- Desktop Support Analyst

TP- Desktop Support Analyst

Senior Product Delivery Associate - Branch Workplace Technology

Lead Reimbursement Analyst

Engineer: Tier 1 (On-site)

Senior Maintenance Technician (Grant Medical Center)

Sr. Engineering Manager

Sr. Engineer - Service Desk N 4B

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for sr. support desk technician in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected