Top 3 Supervisor, clinical documentation integrity (remote) Jobs in Columbus

Supervisor, Contact Center
Careforth —Columbus, OH
- $51,740 - $64,594 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Wellness program
- Flexible schedule
2d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Part-time
- Hybrid work
- Background check
- Surgery
- Pass drug screening
- Paid parental leave
- Paid holidays
4d
Clinical Supervisor (BCBA) Remote
Center for Autism and Related Disorders —Columbus, OH
- $65,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Current TB test
- HIPAA
- Paid training
- Relocation assistance
Quick Apply

Related jobs to explore

Based on your search for supervisor, clinical documentation integrity (remote)

System Test and Validation Lead
Deloitte —Columbus, OH
Bachelor's degree in business, information systems, computer science, engineering, or equivalent experience; 6+ years of experience in computer system…
$95,000 - $145,000 a year
Senior Local Trial Manager (Sponsor Dedicated, Multiple Therapeutics)
IQVIA —Columbus, OH
Degree in a health or science-related field. This may require development of local trial-specific procedures and tools, recruitment planning, contingency and…
$93,100 - $232,800 a year
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Supervisor, Contact Center
Careforth —Columbus, OH
Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies.
$51,740 - $64,594 a year
2d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Columbus, OH
The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling…
$51,747 - $67,271 a year
4d

Show more jobs in cities nearby

I want to receive the latest job alert for supervisor, clinical documentation integrity (remote) in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supervisor, clinical documentation integrity (remote) jobs near columbus

Clinical Supervisor jobs in Columbus, OH

Call Center Supervisor jobs in Columbus, OH

Medical Support Assistant jobs in Columbus, OH

Well Site Supervisor jobs in Midland, TX

Clinical Supervisor jobs in Austin, TX

Slp Supervisor jobs in California

Clinical Supervisor jobs in Puyallup, WA

Clinical Project Manager jobs in New York, NY

Clinical Supervisor jobs in Bakersfield, CA

Maintenance Supervisor jobs in Austin, TX

Clinical Supervisor jobs in Dayton, OH

Remote Online Clinical Supervisor jobs in Texas

Call Center Supervisor jobs in Minneapolis, MN

Call Center Remote jobs in Sacramento, CA

Call Center Supervisor jobs in Durham, NC

Call Center Supervisor jobs in Clearwater, FL

Call Center Representative jobs in Fort Worth, TX

Briarwood Health Center By Harborview jobs in Tucker, GA

Call Center Supervisor jobs in Las Vegas, NV

Medical Support Assistant jobs in Baltimore, MD

Supervisor, Contact Center

Careforth -
Columbus, OH

Apply Now

Job Details

Full-time
$51,740 - $64,594 a year
2 days ago

Benefits

Wellness program
Flexible schedule

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

About Us::

A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.

Position Summary::

The Supervisor, Contact Center will report to the Manager, Contact Center and will supervise and support a team within the Contact Center, a centralized operational department responsible for managing telephonic and virtual referrals for all Careforth programs. This individual will supervise a team responsible for the initial and ongoing enrollment of care recipients and caregivers into Careforth Programs. This broad function includes customer service, eligibility verification, credentialing, information and referral services, data integrity, and other support services.

What You Will Do::

Supervise a team of Contact Center Representatives to ensure eligibility of leads and referrals through review and documentation of demographic, clinical, and financial criteria
Coach, mentor, and develop staff to ensure departmental goals are met
Ensure adequate staffing and coverage is available to meet service level agreements; provide backup support as needed
Ensure contact center metrics are being met using phone system and Salesforce reporting tools
Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies
Serve as subject matter expert on referral requirements and process
Work proactively with the Careforth case management teams and applicable stakeholders regarding all referrals to maintain ongoing, positive working relationships
Collaborate with department leaders and manager to ensure that training materials and processes are effective and up to date; identify additional training needs or gaps as needed
Monitor, analyze, and report on key performance indicators (KPIs) within the Contact Center
Perform other duties as assigned

What You Will Bring::

3+ years of experience as a call center supervisor or similar supervisory position
5+ years of experience with human services or healthcare for elderly and disabled clients preferred
Excellent problem solving, leadership, organizational, communication, and customer service skills
Tech savvy with knowledge of phone systems (e.g. inContact, Five9, etc.) and CRMs (e.g. Salesforce)
Ability to lead, coach, train, and mentor others and evaluate their performance
Working knowledge of Medicaid and related program/regulatory requirements
Ability to remain calm and courteous under pressure and navigate challenging situations
Proficiency with Microsoft Office and ability to learn new technology
Sales or consultative selling experience preferred

You'll Benefit From::

At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits

The pay range for this position is $51,740- $64,594 The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.

#LI-Remote – Excluding CA and NY

Join Our Award Winning Team::

Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.

Caregivers play a critical role in the future of healthcare—and so can you.

Apply now!

For more information, please visit www.Careforth.com.

Careforth is an Equal Opportunity Employer*

DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.

Apply Now

Refine Your Search

supervisor, clinical documentation integrity (remote) jobs in columbus

Supervisor, Contact Center

Medical Support Assistant (Advanced)

Clinical Supervisor (BCBA) Remote

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for supervisor, clinical documentation integrity (remote) in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected