Top 16 System reliability & support specialist sr. production support Jobs in Columbus

Customer Experience & Sales Support Specialist
TECSTONE GRANITE —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- No experience needed
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
9d
DCEO Cluster Manager
Amazon Data Services, Inc. —New Albany, OH
- $153,200 - $254,500 a year
- Full-time
- 3 years
- Mentoring
- Senior level
- AD&D insurance
- Health insurance
6d
Senior System Development Engineer, Controls Development Experience
Amazon Data Services, Inc. —Columbus, OH
- $151,200 - $204,600 a year
- Full-time
- System design
- Java
- Bachelor's degree
- AD&D insurance
- Health insurance
DCEO Cluster Manager, AWS DC Operations Engineering (DCEO) - VAR (L6
Amazon Data Services, Inc. —Hilliard, OH
- $145,400 - $254,500 a year
- Full-time
- 3 years
- Mentoring
- Senior level
- AD&D insurance
- Health insurance
4d
Sr. Product Lifecycle Mechanical Engineer, DCE - Mechanical Products & Services (MPS)
Amazon Data Services, Inc. —Columbus, OH
- $136,600 - $184,800 a year
- Full-time
- Research
- 8 years
- Travel
- AD&D insurance
- Health insurance
Senior Supplier Quality Engineer, Altius
Anduril Industries —Ashville, OH
- $126,000 - $167,000 a year
- Email
- Oracle
- Up to 50% travel
- Engineering
Quick Apply
Manufacturing Test Engineers, Altius
Anduril Industries —Ashville, OH
- $111,000 - $147,000 a year
- Email
- 8 years
- Continuous improvement
- Senior level
Quick Apply
Senior Manufacturing Test Engineer, Altius
Anduril Industries —Ashville, OH
- $126,000 - $167,000 a year
- Email
- 8 years
- Continuous improvement
- Senior level
Quick Apply
Senior Data Scientist
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- Doctoral degree
- Paid holidays
- Disability insurance
13d
Mechanical Product Design Engineer, Data Center Eng, Mech Products and Services
Amazon Data Services, Inc. —Columbus, OH
- $116,800 - $160,000 a year
- Full-time
- Engineering
- Research
- Mid-level
- AD&D insurance
- Health insurance
3d
Lead Software Engineer - Python/React, Ansible, RHEL
JPMorganChase —Columbus, OH
- $123,500 - $175,000 a year
- Full-time
- 5 years
- Senior level
- Leadership
- Health insurance
- Tuition reimbursement
Product Lifecycle Electrical Engineer, Data Center Engineering - Electrical Products and Services (DCE-EPS)
Amazon Data Services, Inc. —Columbus, OH
- $116,800 - $160,000 a year
- Full-time
- Mid-level
- Travel
- Manufacturing
- AD&D insurance
- Health insurance
AMER Commissioning Electrical SME, AMER Commissioning
Amazon Data Services, Inc. —Columbus, OH
- $136,600 - $184,800 a year
- Full-time
- 7 years
- Engineering
- Research
- AD&D insurance
- Health insurance
Power Generation Infrastructure Engineer, Field Engineering
Amazon.com Services LLC —Columbus, OH
- $136,600 - $184,800 a year
- Full-time
- Construction site
- Engineering
- Research
- AD&D insurance
- Health insurance
Sr. Mechanical Product Engineer, Data Center Eng, MPS
Amazon Data Services, Inc. —Columbus, OH
- $136,600 - $184,800 a year
- Full-time
- Engineering
- Research
- Travel
- AD&D insurance
- Health insurance
3d

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Customer Experience & Sales Support Specialist
TECSTONE GRANITE —Columbus, OH
At more senior levels, you may take responsibility for your own portfolio of customers, develop those relationships, identify sales opportunities and help…
$55,000 - $65,000 a year
Quick Apply
9d
DCEO Cluster Manager
Amazon Data Services, Inc. —New Albany, OH
Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers include preventive maintenance, corrective maintenance, and…
$153,200 - $254,500 a year
6d

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Customer Experience & Sales Support Specialist

TECSTONE GRANITE -
Columbus, OH

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
9 days ago

Benefits

401(k) 3% Match
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Professional networking
Customer communication
Interpersonal skills
Account development
Attention to detail
Account management

Full Job Description

The Opportunity

Tecstone Granite is looking for an intelligent, energetic and highly motivated person to join our team as a Customer Experience & Sales Support Specialist.

This is more than a traditional customer service role. You will be a key connection between Tecstone and our customers, helping with quotations, orders, artwork, product questions, delivery updates and problem resolution while working closely with our sales, production, art and operations teams.

Our goal is simple: make Tecstone incredibly easy to do business with.

We give our Customer Experience team the responsibility and appropriate autonomy to solve problems, make sensible decisions and take ownership of delivering an outstanding customer experience.

About Tecstone Granite

Tecstone Granite is a leading wholesale supplier of granite memorial products serving monument dealers, funeral homes, cemeteries and other memorial professionals.

Our business is built around helping our customers serve their customers through excellent products, speed, accuracy, reliability and exceptional service.

What You Will Do

· Respond promptly and professionally to customer calls and emails.

· Build strong, trusted relationships with customers.

· Prepare quotations and accurately enter, review and process orders.

· Help customers understand products, options and order requirements.

· Coordinate artwork, order changes and special requirements.

· Provide accurate updates on production, shipping and order status.

· Work across production, artwork, shipping, purchasing and other departments to keep orders moving.

· Take ownership of customer questions and problems through resolution.

· Support Account Managers and the outside sales team.

· Follow up quotations and help convert opportunities into orders.

· Maintain accurate customer, quotation and order information in Salesforce and Tecstone's business systems.

· Develop strong knowledge of Tecstone's products, processes and customers.

· Look for opportunities to improve the customer experience and grow customer relationships.

What Success Looks Like

Successful people in this role respond quickly, get things right and take ownership.

You communicate clearly, follow through on commitments and anticipate problems before they affect the customer. You look for solutions rather than excuses and understand that every interaction is an opportunity to strengthen the customer relationship and potentially earn more business.

Who We Are Looking For

Industry experience is not required. We will teach you our products and business.

· Excellent verbal and written communication skills.

· Strong attention to detail and organizational ability.

· Good numerical and computer skills.

· The ability to manage multiple priorities.

· Sound judgment and creative problem-solving skills.

· Confidence dealing directly with customers and making appropriate decisions.

· A strong sense of personal responsibility and ownership.

· A positive, energetic and professional attitude.

· Commercial awareness and an interest in sales and business.

· A willingness to learn, ask questions and take on increasing responsibility.

· A genuine desire to help customers and deliver results.

A college degree is welcome, but ability, attitude, judgment and ambition matter more than a particular degree or previous job title.

Career Development

We see this position as an opportunity to learn Tecstone's customers, products, systems and business from the inside and build a long-term career.

As your knowledge and capabilities develop, opportunities may include:

Customer Experience & Sales Support Specialist

→ Senior Customer Experience & Account Specialist

→ Account Manager

→ Business Development / Territory Sales

→ Team or Department Management

→ Broader Business Leadership

At more senior levels, you may take responsibility for your own portfolio of customers, develop those relationships, identify sales opportunities and help retain and grow customer accounts.

The Person Who Will Thrive Here

You are the kind of person who thinks:

“Leave it with me. I'll get it sorted out.”

You enjoy working with people, but you are also organized, accurate and comfortable with numbers and systems. You take responsibility rather than passing problems along, and you care about getting the right result for the customer and the company.

If you are smart, ambitious, enjoy working with customers and want an opportunity to learn a business and build a career, we would like to hear from you!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

system reliability & support specialist sr. production support jobs in columbus

Customer Experience & Sales Support Specialist

DCEO Cluster Manager

Senior System Development Engineer, Controls Development Experience

DCEO Cluster Manager, AWS DC Operations Engineering (DCEO) - VAR (L6

Sr. Product Lifecycle Mechanical Engineer, DCE - Mechanical Products & Services (MPS)

Senior Supplier Quality Engineer, Altius

Manufacturing Test Engineers, Altius

Senior Manufacturing Test Engineer, Altius

Senior Data Scientist

Mechanical Product Design Engineer, Data Center Eng, Mech Products and Services

Lead Software Engineer - Python/React, Ansible, RHEL

Product Lifecycle Electrical Engineer, Data Center Engineering - Electrical Products and Services (DCE-EPS)

AMER Commissioning Electrical SME, AMER Commissioning

Power Generation Infrastructure Engineer, Field Engineering

Sr. Mechanical Product Engineer, Data Center Eng, MPS

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