Top 467 Technical customer support experienced Jobs in Columbus

Support Center Specialist
White Castle —Columbus, OH
- From $22.58 an hour
- Extended hours
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Free parking
- Profit sharing
10d
Design Engineering Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Retired Master Plumber
J. Blanton Plumbing —Columbus, OH
- Full-time
- Residential
- Assembly
- Mentoring
Quick Apply
EXPERIENCED MOLDING ENGINEER LEVEL III (MINIMUM OF 5 YEARS EXPERIENCE)
Stanley Electric U.S. —London, OH
- $80,000 - $90,000 a year
- 5 years
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Brewer - II
BrewDog USA Inc —Canal Winchester, OH
- $20 - $22 an hour
- Full-time
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
8d
Lead Telecommunications Technician
Triage Partners LLC —Columbus, OH
- $25 - $28 an hour
- Extended hours
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
6d
Experienced Sales & Service Garage Door Technician, Columbus OH $10K Sign-On
Don's Garage Doors —Columbus, OH
- $100,000 - $300,000 a year
- Weekends as needed
- Basic math
- Pass drug screening
- Mid-level
- Paid training
- Fuel card
Quick Apply
Goldsmith/Bench Jeweler - Worthington Jewelers
Worthington Jewelers —Columbus, OH
- $24 - $35 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Quick Apply
Experienced Forklift Mechanic
Towlift —Columbus, OH
- $32 - $38 an hour
- Monday to Friday
- Clean driving record
- Mechanic experience
- Customer service
- Fuel card
- Paid holidays
Quick Apply
Maritime Systems Engineer
Battelle —Columbus, OH
- Full-time
- Hybrid work
- 7 years
- Bachelor of Science
- Travel
- Wellness program
- Health insurance
Electrical Service Tech
Rescue Rooter —Columbus, OH
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Fuel card
Diesel Mechanic Technician
Ryder System —Columbus, OH
- $26.50 an hour
- Full-time
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Field Service Technician HVAC - Data Center
Munters Corporation (MUS) —Columbus, OH
- Weekends as needed
- Background check
- Mechanic experience
- 5 years
- Dental insurance
- 401(k)
Quick Apply
Diesel Technician
Ryder System —Columbus, OH
- $27.50 an hour
- Full-time
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Field Service Technician - Remote in Central Ohio
Robert Reiser & Company, Inc —Columbus, OH
- Full-time
- Spanish
- 5 years
- English
Quick Apply
Irrigation Service Technician
Rain One Inc. —Columbus, OH
- Up to $70,000 a year
- Full-time
- Bilingual
- Spanish
- Office
- Paid training
- Paid holidays
Quick Apply
Diesel Mechanic
Ryder System —Obetz, OH
- $27.50 an hour
- Urgently hiring
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Controls Manager
Amazon Data Services, Inc. —Dublin, OH
- $137,900 - $292,700 a year
- Full-time
- 6 years
- Bachelor of Science
- Travel
Recruiter
JSET Automated Technologies —Columbus, OH
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Principal Application Engineer
Qualdoc —Columbus, OH
- From $100,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick Apply
16h

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technical customer support experienced jobs near columbus

Support Center Specialist

White Castle -
Columbus, OH

Apply Now

Job Details

Full-time
From $22.58 an hour
10 days ago

Benefits

Free parking
Profit sharing
Paid jury duty
AD&D insurance
Paid holidays
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

Computer operation
Phone communication
High school diploma or GED
Desktop applications
Productivity software
Client interaction via phone calls

Full Job Description

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The Support Center Specialist I position is to provide broad-based technical support to internal customers in their use of technology, provide technical solutions for external customers for customer-facing technology like online ordering, accurately document and track all technical issues flowing through the Support Center, and to monitor, remediate, and QA items that include, but are not limited to, price and product changes, new technology implementations, new workflows that impact the department and Company, and technical training materials.

What we are looking for

High School Diploma or GED required;
Solid knowledge of personal computers, Microsoft Office software, and Desktop Publishing;
Understanding of diagnostic process for technical problems to find correct solution or forward those problems to appropriate secondary support personnel;
Excellent written and verbal communication skills and telephone etiquette;
Ability to learn new technical platforms and procedures;
Efficiently manage multiple, time-sensitive tasks;
May be required to work irregular and extended hours when unexpected problems arise.

What you will do

Provide broad-based technical support to customers in their use of technology, including software, hardware, audiovisual, and networking issues;
Provide technical solutions for external customer care. Participate in the testing and troubleshooting of external customer-facing technology to create a positive customer experience;
Document problem tickets when resolutions are not available or fail per conversations with customers and notify the appropriate team members for problem resolution;
Follow up with users of the Support Center after their problems have been resolved to verify that they are satisfied with the solutions. Contact users if IS discovers that they have a problem that could affect processing;
Prepare reports for management on a regular basis about user problems received by the Support Center as well as problems encountered in the support center procedures;
Participate in shared services tasks as assigned by supervisor;
Respond to users of the Support Center in a pleasant manner.

Why work for us? Here’s why!!!

Did you know that over half of the team members at our Home Office have more than 10 years of service at White Castle? Why, you ask? Because in this family owned business, we take care of our team! Check out a few of the many reasons why people crave to work with us:

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

Family owned and operated since 1921
Medical (4 plan options and 4 national carriers to choose from)
Dental & Vision Plan
Company paid Life Insurance and AD&D (buy-ups available)
Paid holidays
Bereavement pay
Jury duty pay
4 Weeks of Paid Vacation in the first year
Weekly paychecks – YES, WEEKLY!
401(k) (100% company match for the first 3% deferred and 50% for the next 2%); all contributions are 100% vested!
Profit Sharing plan
Holiday bonuses
Free parking
Recognition programs
Employee Assistance Program
Tuition reimbursement
Scholarship opportunities
Career growth and development
Hybrid work environment
Business casual dress code (Yep, we wear jeans every day!)
Onsite Café with free drinks and food discounts
Community service opportunities
White Castle restaurant discounts
A slide to our lobby
And much more…

If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer

REQUIREMENTS

High School Diploma or GED required
Solid knowledge of personal computers, Microsoft Office software, and Desktop Publishing
Understanding of diagnostic process for technical problems to find correct solution or forward those problems to appropriate secondary support personnel
Ability to learn new technical platforms and procedures
Excellent written and verbal communication skills and telephone etiquette
Efficiently manage multiple, time-sensitive tasks
May be required to work irregular and extended hours when unexpected problems arise

White Castle has a hot and tasty opportunity on the menu with the chance to join a team that truly sticks together. With one in five team members having at least 10 years of consecutive service, a job with White Castle can become more than just a job – it can grow into a lasting and meaningful career. For over 100 years, our family-owned business has been dedicated to satisfying your cravings morning, noon, and night. We’ve perfected our iconic Slider recipe, and are just missing one, important ingredient… you.

In 2014, our Original Slider® was named as Time Magazine’s “Most Influential Burger of All Time”. While delicious, our Sliders aren’t the only ones deserving of awards. In 2021, Fast Company named us one of the “10 Most Innovative Dining Companies,” and we’re proud to be Great Place To Work® Certified™ since 2021 and an honoree on the Fortune Best Workplaces in Retail™ list since 2022.

Your search ends here – we’ve got the career opportunity you Crave! Apply today and Follow Your Crave™!

Apply Now

Refine Your Search

technical customer support experienced jobs in columbus

Support Center Specialist

Design Engineering Manager

Retired Master Plumber

EXPERIENCED MOLDING ENGINEER LEVEL III (MINIMUM OF 5 YEARS EXPERIENCE)

Brewer - II

Lead Telecommunications Technician

Experienced Sales & Service Garage Door Technician, Columbus OH $10K Sign-On

Goldsmith/Bench Jeweler - Worthington Jewelers

Experienced Forklift Mechanic

Maritime Systems Engineer

Electrical Service Tech

Diesel Mechanic Technician

Field Service Technician HVAC - Data Center

Diesel Technician

Field Service Technician - Remote in Central Ohio

Irrigation Service Technician

Diesel Mechanic

Controls Manager

Recruiter

Principal Application Engineer

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