Top 174 Technical documentation specialist Jobs in Columbus

IT Director of Professional Services
EasyIT —Dublin, OH
- $90,000 - $120,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Specialist
Proteam Solutions —Columbus, OH
- $24 - $28 an hour
- Contract
- Classroom
- Mid-level
- Windows
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Data Center Specialist
White Castle —Columbus, OH
- From $26.12 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Free parking
- Profit sharing
13d
Technical Support Specialist
Cart.com, Inc. —Groveport, OH
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Computer literacy
Quick Apply
Financial Specialist
Ohio Southern District —Columbus, OH
- $51,507 - $92,209 a year
- Customer service
- Mid-level
- Office
9d
Desktop & Education Support Specialist
The Ohio State University —Columbus, OH
- $22.93 - $25.83 an hour
- Weekends as needed
- Background check
- Classroom
- Pass drug screening
9d
Health Information Management Specialist
Equitas Health, Inc. —Columbus, OH
- Weekends as needed
- Hybrid work
- HIPAA
- Research
- Mid-level
Quick Apply
Document Control Specialist II
HNTB Corporation —Columbus, OH
- $66,406.79 - $99,610.19 a year
- Full-time
- Mid-level
- Office
- 3 years
10d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Technical Support Specialist
The Christian and Missionary Alliance —Reynoldsburg, OH
- $55,000 - $63,000 a year
- Weekends as needed
- Mid-level
- Travel
- Paid jury duty
- Health savings account
11d
Database Administration Specialist 3
State of Ohio - Insurance —Columbus, OH
- $46 an hour
- Online Application
- Background check
- Computer Science
- System design
- Paid holidays
- Health insurance
Entry Level Systems Engineer/Controls Specialist
RoviSys Building Technologies —Dublin, OH
- $80,000 - $82,000 a year
- Full-time
- System design
- Office
- Assembly
- Health insurance
- Dental insurance
Senior ELT Analytics Specialist (Database Administration Specialist 2, PN 20067096)
State of Ohio - Workers' Compensation —Columbus, OH
- $41.81 - $61.49 an hour
- Full-time
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
7d
Financial Specialist
U.S. District Court - Ohio Southern —Columbus, OH
- $51,507 - $92,209 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
9d
Micro Specialist
BrewDog USA Inc —Canal Winchester, OH
- $22 - $24 an hour
- Full-time
- Mentoring
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Costing Expert (Forensic Engineering)
SEA, Ltd. —Columbus, OH
- Full-time
- Construction site
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Neuroscience Sales Specialist - (Columbus, OH - South) - Johnson & Johnson Innovative Medicine
Johnson & Johnson Services, Inc. —Columbus, OH
- $100,000 - $125,000 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- Disability insurance
Clinical Technology Specialist
ForTec Medical —Columbus, OH
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Profit sharing
- Wellness program
Quick Apply

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IT Director of Professional Services

EasyIT
Dublin, OH

Quick Apply

Job Details

Full-time
$90,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Customer communication
Teamwork
Computer Science
Bachelor's degree
Staff training
Information Technology

Full Job Description

Do you thrive on leading a highly capable team towards project success, while helping solve tough IT challenges? Do you enjoy working with a team that values collaboration, growth, and a bit of fun along the way? If so, you might be the next Director of Professional Services to join EasyIT—one of Central Ohio’s fastest-growing technology companies.

Why EasyIT?

At EasyIT, we’ve been helping businesses simplify and strengthen their IT for nearly 30 years. Our clients see us as trusted partners, not just providers—and we’re proud of the reputation we’ve built. To keep up with demand, we’re expanding our Professional Services team, and we’re looking for someone who’s as passionate about technology as they are about teamwork.

What You’ll Do

We are seeking a skilled and motivated Director of Professional Services to lead our Professional Services team. This role is responsible for managing client-facing projects, coordinating technical resources, and ensuring timely and successful delivery of IT solutions. The Director of Professional Services reports to our Chief Operating Officer (COO) and is responsible for overall management and performance of project delivery and its team. This individual oversees managing the Professional Services team, maintaining a positive work environment, delivering top-notch customer service, as well as delivering a project management plan that aligns with the company’s strategic objectives. The Director of Professional Services is an active conduit of information for all areas including Professional Services (PS), Managed Services (MS), Network Security Operations Center (NSOC), and EasyIT Connect (low voltage cabling). The Director of Professional Services has responsibility for project activities including planning, scheduling, risk management, and communication. This individual will work in our Connectwise Manage management system, coordinating technical resources as well as equipment handling through service ticket assignment and status follow-up. These projects may be internal to EasyIT, Managed Services or Professional Services in nature. The Director of Professional Services will provide supervision and management of designated staff resources, both technical and non-technical.

Day-to-day responsibilities include:

Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO
Assemble and lead project teams for projects and PS board efforts
Manage projects, including but not limited to new sites, site moves, application deployments, changes within a server environment, network implementations, M365 migrations and deployments of devices
In conjunction with the NSOC Manager, assist in management of EasyIT new tools implementation projects and other EasyIT initiatives that are needed to provide excellent service delivery
Ensure EasyIT communicates in a timely manner with clients regarding project kickoff meetings, project status updates, project timeframes, Impact and Analysis Rollback plans for environmental impacting changes
Track and manage change orders and budgeted hours on projects with the goal of project efficiency resulting in financial success of the company.
Ensure systems documentation is updated before project closes
Create and collaborate in creating PS KPI gauges and dashboards
Participate in company team building events
Work with technical resources to plan and manage risks on complex projects that are not yet templated
Liaise with other internal teams to improve templated products to increase profitability on fixed fee projects
As budget, schedule & skillset allow, be an additional technical resource on Go Live for migrations and deployments

What We’re Looking For

We value broad, adaptable technical expertise over narrow specialization. You should be curious, a fast learner, and thrive in varied environments. Most importantly, you should be a team player who enjoys working closely with colleagues and clients alike.

Preferred skills and experience:

Proven ability to manage multiple projects and lead a technical team
4+ years of experience in project management, preferably within an MSP or similar IT services environment
Strong understanding of IT infrastructure, networking, cloud services, and cybersecurity
Excellent communication, organizational, and problem- solving skills
PMP, ITIL, or similar certification is not required but is a plus
Experience with project management tools
Experience with a PSA is a plus

Schedule: Monday–Friday

Pay: $90,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Ability to Commute:

Dublin, OH 43017 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical documentation specialist jobs in columbus

IT Director of Professional Services

Desktop Support Specialist

Tier 1 Technical Support Specialist

Data Center Specialist

Technical Support Specialist

Financial Specialist

Desktop & Education Support Specialist

Health Information Management Specialist

Document Control Specialist II

IT Support Specialist II

Systems Support Specialist, MSP- Columbus

Technical Support Specialist

Database Administration Specialist 3

Entry Level Systems Engineer/Controls Specialist

Senior ELT Analytics Specialist (Database Administration Specialist 2, PN 20067096)

Financial Specialist

Micro Specialist

Costing Expert (Forensic Engineering)

Neuroscience Sales Specialist - (Columbus, OH - South) - Johnson & Johnson Innovative Medicine

Clinical Technology Specialist

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