Top 67 Technical support representative | hybrid work opportunities Jobs in Columbus

Learning and Development Specialist
Ice Miller LLP —Columbus, OH
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Research
- Health insurance
- Dental insurance
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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
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Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Network Systems Administrator
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Office
- Wellness program
- Health insurance
Client Services Representative
Hibu —Columbus, OH
- From $18.70 an hour
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
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Test Technician - TSA Acceptance Testing
Battelle —Columbus, OH
- $29 - $41 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Customer Service Representative
Hibu —Columbus, OH
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
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Senior Subcontracts Representative
Battelle —Columbus, OH
- $66,500 - $94,800 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Litigation and Practice Support Analyst
Ice Miller LLP —Columbus, OH
- $80,000 - $100,000 a year
- Extended hours
- Hybrid work
- Writing skills
- Mid-level
- Databases
- Health insurance
- Dental insurance
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Legal Services Assistant - Business Group
Ice Miller LLP —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Mid-level
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Sales Development Representative
Hyperion Materials & Technologies —Dublin, OH
- Hybrid work
- Marketing
- Computer literacy
- Bachelor of Science
10d
Field Service Technician
ABB Inc. —Delaware, OH
- $68,600 - $109,760 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Mid-level
- Paid parental leave
- Health savings account
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14d
Principal Specialist Field Service
Raytheon —Columbus, OH
- $86,800 - $165,200 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Specialist, Bundled Client Services
Nationwide —Columbus, OH
- 8 hour shift
- Writing skills
- Research
- Mid-level
- Paid holidays
- Disability insurance
5d
Senior Program Manager 007-26-Columbus, OH
National Center for Defense Manufacturing —Columbus, OH
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
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Program Manager NASA SEWP VI
WidePoint —Columbus, OH
- $140,000 - $175,000 a year
- Hybrid work
- Microsoft Excel
- Office
- Travel
5d
SCADA Project Manager II, EPC (Remote)
SOLV Energy, LLC —Columbus, OH
- $120,978 - $130,959 a year
- Full-time
- Remote
- Microsoft Outlook
- System design
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Platform Experience Manager
Besa —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Customer service
- Local
- Paid holidays
- Disability insurance
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13d
Financial Services Rep - Annuity Operations
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Associate Mfg. Systems Engineer 1 (Automation Technician) Night Shift 12 Hours (6PM to 6AM)
Amgen —New Albany, OH
- $86,685.55 - $117,280.45 a year
- 12 hour shift
- Hybrid work
- Computer science
- Microsoft Excel
- Computer Science
- Disability insurance
- Health insurance

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Learning and Development Specialist

Ice Miller LLP -
Columbus, OH

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Content creation for technical audiences
Technical documentation
Performance Reporting
Metrics Reporting
User training (technical support)
Training outcomes evaluation for professional development
Data-driven content
Productivity software
Technical writing experience within technology

Full Job Description

Job Summary: The Learning & Development Specialist will be responsible for creating and implementing technology related training, learning and development programs for attorneys and business professionals. This includes using a variety of delivery methods to support the proper use and adoption of firm applications.

***Salary in the range of $70,000 - $90,000 dependent on location and experience level***

Essential Job Duties:

Partner with stakeholders to deliver training on core firm software, supporting new hires and ongoing employee development to promote effective, efficient use of technology.
Collaborate with the IT team and other departments on software rollouts and upgrades, including pilot testing.
Develop and maintain training materials and programs for firm software and IT upgrades.
Lead virtual and in-person training sessions tailored to various roles, practice areas, and departments.
Provide advanced (third-level) support and one-on-one coaching for complex software issues (e.g., Word, Excel, NetDocs), promoting best practices.
Track training programs in the Learning Management System (LMS) and generate training metrics as needed.
Ensure LMS content is current and aligned with firm technology initiatives.
Continuously improve training based on feedback and performance data.
Promote firm-approved technologies that enhance functionality and service.
Research and recommend modern learning technologies and attend relevant workshops and conferences.
Coordinate with external training vendors as needed and act as liaison when in-house training is not feasible.
Collaborate with training team members to share feedback and refine technology training strategies.

Minimum Requirements:

Strong background in training Microsoft Office and other business applications
Bachelor’s degree in Computer Science, Information Technology, Education, or related field preferred; equivalent experience considered
Minimum of 2 years of training experience
Excellent verbal, written, and interpersonal communication skills
Experience with technical writing and eLearning tools (e.g., Adobe Captivate, TechSmith Camtasia, Articulate Storyline)
Proficient in managing multiple priorities, meeting tight deadlines, and working independently with sound judgment
Effective time management skills and a collaborative, team-oriented mindset
Experience with tools for tracking and reporting training effectiveness
Strong adaptability, problem-solving, and creativity
Must be able to perform all essential job duties

Other Requirements:

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.

#LI-Hybrid

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Refine Your Search

technical support representative | hybrid work opportunities jobs in columbus

Learning and Development Specialist

Bilingual Patient Care Representative (Job#3334)

Patient Service Representative

Network Systems Administrator

Client Services Representative

Test Technician - TSA Acceptance Testing

Customer Service Representative

Senior Subcontracts Representative

Litigation and Practice Support Analyst

Legal Services Assistant - Business Group

Sales Development Representative

Field Service Technician

Principal Specialist Field Service

Specialist, Bundled Client Services

Senior Program Manager 007-26-Columbus, OH

Program Manager NASA SEWP VI

SCADA Project Manager II, EPC (Remote)

Platform Experience Manager

Financial Services Rep - Annuity Operations

Associate Mfg. Systems Engineer 1 (Automation Technician) Night Shift 12 Hours (6PM to 6AM)

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