Top 83 Tier 2 technical support Jobs in Columbus

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)
Stanley Electric U.S. —London, OH
- $110,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Travel
- Health insurance
- Dental insurance
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Driver Lead
ODP Business Solutions —Columbus, OH
- $27 - $30 an hour
- Full-time
- CDL B
- Microsoft Word
- Background check
- Paid training
- Commuter assistance
4d
Sr. Manufacturing Systems Programmer
MS Companies —Reynoldsburg, OH
- $75,000 - $85,000 a year
- System design
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
- Mid-level
- Windows
- 3 years
Quick Apply
Maintenance Supervisor/Technician
CTH Recruiting —Columbus, OH
- $30 - $32 an hour
- Full-time
- Background check
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
12d
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
11d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
6d
Help Desk Support Specialist II
Intelliguard Group, LLC —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- AD&D insurance
- Disability insurance
Quick Apply
4d
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Technical Support Specialist
Cart.com, Inc. —Groveport, OH
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Computer literacy
Quick Apply
Network Technician Tier 2
Dataperk LLC —Columbus, OH
- Full-time
- Computer Science
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Center Technician
Introl —Columbus, OH
- $30 - $36 an hour
- Overtime
- OSHA
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
IT Systems Engineer
HBD Industries —Dublin, OH
- Full-time
- Microsoft Outlook
- Customer service
- System design
Supervisor, IT Service Center
Cardinal Health —Dublin, OH
- $67,500 - $111,710 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Operations Technology Specialist
Grote Company —Columbus, OH
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Quality Specialist, 2nd Shift
Anduril Industries —Ashville, OH
- $31 - $53 an hour
- Email
- Mid-level
- 3 years
- Electrical experience
Quick Apply

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tier 2 technical support jobs near columbus

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)

Stanley Electric U.S. -
London, OH

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Job Details

$110,000 - $130,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Manufacturing plant facilities maintenance experience
Industrial automation
Team leadership
Reliability analysis
Manufacturing facility experience
Leading team collaboration initiatives
Managing facilities maintenance teams
Managing manufacturing teams
Manufacturing company experience
General management

Full Job Description

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)

PAY: $110,000.00 - $130,000.00

VISA SPONSORSHIP: NO

RELOCATION ASSISTANCE: NO

REMOTE: NO

Stanley Electric U.S. is seeking an experienced Industrial Maintenance Manager who thrives in a fast-paced, JIT manufacturing environment. This position is responsible for leading the maintenance team and some engineering functions within a highly automated, fast-paced assembly facility.

The ideal candidate blends strategic leadership with deep technical expertise in automation, robotics, and data-driven maintenance methodologies to minimize downtime and optimize production quality.

ABOUT US:

Stanley Electric US is a full-service, tier one supplier to Honda, specializing in the design and production of lighting equipment, accessories, and electronic components. Our London, Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and Customer Service departments. At Stanley, we blaze our own trail to a brilliant future by daring to outshine light.

HOW YOU WILL OUTSHINE:

Demonstrating solid organization skills
Being attentive to every detail
Exercising critical thinking
Solving problems
Working well independently and with a team

WHAT YOU WILL BE DOING:

This role ensures maximum equipment availability, reliability, and safety while driving continuous improvement by:

KPI Achievement & Asset Reliability

Downtime Management: Own, track, and meet strict plant equipment downtime and OEE (Overall Equipment Effectiveness) targets.
Preventive & Predictive Maintenance: Standardize, execute, and audit the PM schedule. Shift the culture from reactive to predictive maintenance using advanced diagnostics and data.
Root Cause Analysis (RCA): Lead engineering and technician teams in troubleshooting chronic equipment failures to eliminate recurring issues.

Off-Shift Leadership & Escalation Support

Cross-Shift Team Coordination: Provide direct leadership, technical mentorship, and alignment to evening and weekend technician crews to ensure maintenance standards do not drop outside of standard business hours.
Emergency Response & Escalation: Serve as the primary technical point of contact or escalation path for critical equipment breakdowns during evenings and weekends, ensuring rapid deployment of resources to minimize emergency downtime.

Continuous Improvement & Action Planning

Equipment Uptime Actions: Develop, implement, and track targeted action plans utilizing Lean/Six Sigma tools to continuously improve machine reliability and cycle times.
Reject & Scrap Reduction: Collaborate closely with Quality and Production teams to identify mechanical, electrical, or robotic factors contributing to product defects. Formulate and execute engineering action plans to eliminate process variation and reduce rejects.
Capital Projects (CapEx): Assist in the evaluation, installation, and commissioning of new automated assembly lines and equipment upgrades.

Workforce Development & Technical Training

Upskilling Strategy: Assess the technical skill gaps of the maintenance team against rapidly evolving automation technologies (e.g., advanced robotics, vision systems, PLC logic, and smart sensors).
Training Delivery: Establish ongoing, structured internal and external training programs to ensure technicians remain subject matter experts on modern manufacturing tech.
Mentorship: Foster a high-performance culture focused on safety, precision, and proactive problem-solving.

Budgeting & Inventory Management

MRO Management: Manage the maintenance budget, optimizing spend on spare parts, external contractors, and shop consumables.
Critical Spares: Maintain a robust critical-spare-parts inventory strategy to prevent prolonged downtime due to part stockouts.

Success Factors:

The success of this role will be measured by:

Mean Time Between Failures (MTBF) and Mean Time to Repair (MTTR)
Unplanned Downtime % vs. Plant Targets
PM Compliance Rate (Completion vs. Schedule)
Scrap/Reject Rate Reduction on automated lines
Training Matrix Completion % for maintenance staff

HOW YOU WILL BE REWARDED:

Medical, Dental, Vision and Life Insurance

401K Retirement Savings with Company Match
Tuition Reimbursement and more!

HOW YOU WILL QUALIFY:

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field (or equivalent hands-on experience + technical certifications).
Experience: 5+ years of maintenance leadership experience specifically within a highly automated assembly or manufacturing environment (e.g., automotive, electronics, high-speed packaging).

Technical Competencies

Automation Expertise: Deep understanding of PLCs (e.g., Mitsubishi, Allen-Bradley), industrial robotics (e.g., FANUC, EPSON, MITSUBISHI, KUKA, ABB), vision systems, and automated conveyor systems.
Systems Literacy: Proficient in utilizing CMMS (Computerized Maintenance Management Systems) software to drive data-based decisions.
Methodologies: Strong command of TPM (Total Productive Maintenance), Kaizen, 5S, and FMEA (Failure Mode and Effects Analysis).

Leadership

Action-Oriented: Proven ability to turn data into concrete, executable action plans.
Communication: Ability to break down complex technical issues into clear concepts for executive leadership and production teams alike.
Crisis Management: Calm under pressure with a high sense of urgency during critical equipment breakdowns.

WORKING CONDITIONS:

Work Environment:

General Office Environment: 6 hours per day
Manufacturing Environment: 2 hours per day

Physical Demands:

Ability to lift up to 40 lbs.
Approximately 2 hours per day bending, reaching, or stooping.

Hazards:

Exposure to manufacturing equipment, electric shock risks, automated conveyors, and chemicals.

Travel Requirements:

Domestic Travel: Requires up to 10% travel within the US (including domestic flights and overnight stays) to visit regional sites, vendors, or attend industry events.
International Travel: Requires up to 5% travel outside the US to coordinate with global partners and manufacturing facilities. Must possess or have the ability to obtain a valid US Passport and necessary travel visas.

All Stanley U.S. Associates share in the effort to achieve customer satisfaction and continuously improve overall performance. Success is found in the delivery of high-quality products on a timely basis at a competitive price. Every team member, in the conduct of his or her daily activities and interactions, has abundant opportunity to make a positive contribution. While no listing of duties and responsibilities can completely capture the many ways this opportunity presents itself, fulfilling the responsibilities of her or his role is one important means by which an individual Associate contributes to Stanley’s overall success.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

tier 2 technical support jobs in columbus

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)

Driver Lead

Sr. Manufacturing Systems Programmer

Technical Support Specialist

Maintenance Supervisor/Technician

Help Desk Technician - Tier 2

Systems Support Specialist, MSP- Columbus

IT Help Desk Technician

Tier 1 Technical Support Specialist

Help Desk Technician

Help Desk Support Specialist II

IS Customer Service Analyst II - RIS

IT Support Specialist II

Technical Support Specialist

Network Technician Tier 2

Data Center Technician

IT Systems Engineer

Supervisor, IT Service Center

Operations Technology Specialist

Quality Specialist, 2nd Shift

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