CARE COORDINATOR
UMCH Family Services is seeking a fulltime Care Coordinator for Care Management Entity (CME). The ideal candidate will be involved in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcome goals. Care Coordinators are primarily community-based. Care Coordinator will work with individuals, parents/guardians, UMCH Family Services staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/ caregivers on the caseload. The Care Coordinator serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have the most complex behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met.
Visit our website at: www.umchohio.org
Position Summary
Overall Responsibilities:
- Comply with all OhioRISE requirements of a CME Care Coordinators, ensuring to remain current on any and all changes.
- Develop and maintain the Wraparound Team, including coordinating and leading team meetings.
- Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan, through service delivery with providers and community resources; update plan as necessary.
- Intensive Care Coordinators will manage up to 10 cases at one time. Moderate Care Coordinators will manage up to 25 cases at one time.
- Ensure family support and stabilization during crises.
- Provide and document the initial and ongoing Life Domain Assessment.
- Maintain all service documentation requirements, evaluation outcome requirements and data as required.
- Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan.
- Utilize and monitor Flexible Funding and service coordination.
- Obtain weekly reports from subcontracted providers.
- Participate in after hours on-call response.
- Attend Program staff meetings, supervision and any other meetings as required.
- Participate in the Agency and Program CQI Peer review process.
- Perform duties to reflect Agency policies and procedures and comply with regulatory standards.
- Participate in required fidelity reviews as coordinated by Case Western’s Child and Adolescent Behavioral Health Center of Excellence.
- Meet Agency training requirements.
- Report all MUI’s to Site Manager and Supervisor immediately.
- Other duties as assigned.
Continuing Education
- Paid training in Evidence Based and Trauma Informed Practices is provided
Minimum Qualifications
- You have an active Driver’s License with proof of car insurance
- May be licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code.
- Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM.
- Must successfully complete skill and competency-based training to provide Moderate or Intensive Care Coordination.
- High School Diploma/GED with minimum of three years’ experience, or Associate/Bachelor’s degree with 2 years’ experience, or Master’s degree or higher with 1 year of experience, in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers.
- Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
- Be culturally competent or responsive with training and experience necessary to manage complex cases.
- Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education).
- Ability to use a computer; proficiency in Word and Electronic Health Record (EHR).
- Willingness to travel for various reasons, mainly during the day but occasionally overnight. Ability to visit clients’ homes (may or may not be handicapped accessible).
- Excellent verbal and written communication skills; strong teamwork and organization/time management skills.
Agency Benefits:
- UMCH Family Services offers a competitive salary
- Health insurance
- Dental insurance
- Paid vision insurance
- Paid life and disability insurance
- Retirement plan with company match
- Generous PTO and holiday leave
- Wellness benefits
Join a supportive collaborative team of peers and supervisors providing a highly successful rate of mental health improvement among our clients! We provide excellent supervision and competitive benefits including continuing education opportunities and wellness activities funds. We are an equal-opportunity employer and encourage minority applicants.
Conditions of Employment:
- Ability to pass a child protective services check with the previous State(s) of U.S. residence for the last five years.
- Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.
Job Type: Full-time
Pay: From $43,000.00 per year
Benefits:
Education:
- High school or equivalent (Required)
Experience:
- Working with Children: 3 years (Required)
Work Location: On the road
