Company: NetJets Services, Inc.
Area of Interest: Marketing
Location:
Columbus, OH, US, 43219
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Req ID: 17309
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Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges across teams and stakeholders. This individual is accountable for articulating the NetJets visual design language across digital channels, documenting and communicating via the design system; and is an expert in framing problems and solutions from the user’s point of view. This is a high visibility leadership role with an opportunity to make significant impact for the organization.
Preference for candidate located in Columbus, OH or Chicago, IL. But will consider fully remote candidates from the great lakes, mid-atlantic, Austin, or NYC.
Tasks and Responsibilities
Collaborate closely with stakeholders, product, marketing, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crewmembers, Agents, and corporate teams
Create wireframes, prototypes, and designed components that are accessible and can be applied across digital channels; and provide significant influence on the product roadmap creating new products and enhancing older products
Apply design thinking to solutions with a mobile-first, but not mobile-only mindset
Contribute to the build-out and evolution of the NetJets design system; with a strong emphasis on ‘system-wide’ big picture thinking, component re-use, and building system subscribers and contributors
Provide generous mentoring of other UX team members; always growing and sharing skills as a professional to help grow others and learn from them
Evangelize UI/UX design best practices and methods to and on behalf of the team
Advocate for and be the voice of the user throughout the product design process from discovery through delivery
Engage in research activities for discovery and validation of solutions
Synthesize user feedback, research, analytics, and business requirements into seamless and frictionless user experiences across our digital product portfolios
Collaborate with Marketing Brand team to deliver user-centric solutions that enable connections in an on-brand way, with attention to brand consistency to create elevated, luxury experiences
Embrace our open culture of optimism, curiosity, and rapid experimentation
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
Bachelor's in Computer Science or related field
Certifications and Licenses
Years of Experience
6-8 years of experience
Core Competencies
Service-Oriented
Curiosity
Collaboration
Adaptability
Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
Bachelors’ degree in visual design, computer science, HCI/Human factors, or similar. Master's preferred.
6+ years of web design and/or usability experience, with a deep understanding of user interface design, design systems, and brand standards
Mastery of modern design and collaboration tools such as Figma, Miro, Adobe CC, and others
Significant experience designing for native iOS / Android / responsive web, and deep familiarity with Apple human interface guidelines and Material design standards
Excellent communication and organization skills - able to function as a thought leader as well as an individual contributor
Expert knowledge of capabilities and limitations of web technologies such as HTML, JavaScript, and CSS
Expert level experience using Figma for file management; creating high-fidelity UI design; creating and managing component libraries, foundational styles, and design tokens; interactive prototype creation and presentation; feedback through commenting
Significant experience with design systems
Experience designing for digital accessibility, and familiarity with accepted standards
Ability to demonstrate a robust portfolio of products spanning enterprise and consumer applications
Deep familiarity with agile/scrum processes and best practices
Comfortable with ambiguity and iterating solutions from low to high fidelity
Ability to lead by example, and learn from anyone in the organization
Travel - up to 25%
Bonus Qualifications:
Demonstrated experience with motion design, micro-interactions, gestures, haptics, and animations
Experience with service design / service blueprints / customer journey mapping and flows
Experience communicating with video for demos and concept storytelling
Experience leading design research for discovery and validation
Base Salary Range
$111,000 - $229,000
Pay Transparency Email
Washington State Candidates: To report concerns or corrections regarding pay transparency compliance for this posting, please contact us at
[email protected].
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 67% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support
Nearest Major Market: Columbus
