Scheduling Coordinator
Visiting Angels Columbus West —Columbus, OH
- $45,000 - $53,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Paid time off
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In-Home Caregiver
Visiting Angels Columbus West —Columbus, OH
- $15 - $17 an hour
- Part-time
- In person
- Driver's License
- Driving
- Home Health
- Paid training
- Referral program
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Client Transportation Specialist
Visiting Angels Columbus West —Columbus, OH
- $15 - $17 an hour
- Part-time
- In person
- Clean driving record
- Experience working with individuals with disabilities
- HIPAA
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Visiting Angels Columbus West —Columbus, OH
- $15 - $17 an hour
- Part-time
- Driver's License
- Smartphone
- Entry level
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Lead Caregiver
Visiting Angels Columbus West —Columbus, OH
- $19 - $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
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Client Care Coordinator
Visiting Angels Columbus West —Columbus, OH
- $45,000 - $53,000 a year
- Full-time
- Background check
- Mid-level
- Home Health
- Health insurance
- 401(k)
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Delaware & Lewis Center Caregivers Needed
Visiting Angels Columbus West —Columbus, OH
- $15 - $17 a week
- Part-time
- In person
- Background check
- Pass drug screening
- Home Health
- Paid training
- Mileage reimbursement
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Office Manager – Senior Home Care
Visiting Angels Columbus West —Columbus, OH
- $63,000 - $68,000 a year
- Full-time
- Office
- Residential
- Administrative experience
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Healthcare Scheduler, In-Home Care
Visiting Angels Westerville —Westerville, OH
- $45,000 - $53,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid time off
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Office Assistant
Visiting Angels Westerville —Westerville, OH
- $16 - $18 an hour
- Part-time
- Office
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Mileage reimbursement
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FLEX Caregiver – Choose Your Schedule
Visiting Angels Westerville —Westerville, OH
- $15 - $17 an hour
- Choose your own hours
- Driver's License
- Home Health
- Smartphone
- Paid training
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Recruitment & Retention Specialist
Visiting Angels Columbus West —Columbus, OH
- $50,000 - $57,000 a year
- Full-time
- Urgent Care
- Mid-level
- Bachelor's degree
- Health insurance
- Retirement plan
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LPN Operations Manager - Senior Home Care
Visiting Angels Columbus West —Columbus, OH
- $62,000 - $68,000 a year
- Full-time
- Bachelor's degree
- Home Health
- Senior level
- Retirement plan
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Client Case Manager
Visiting Angels Columbus West —Columbus, OH
- Full-time
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- Microsoft Outlook
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RN Case Manager - Senior Home Care
Visiting Angels Columbus West —Columbus, OH
- $75,000 - $80,000 a year
- Full-time
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- Mid-level
- Mileage reimbursement
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General Manager, Senior Home Care
Visiting Angels Columbus West —Columbus, OH
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Director of Home Care & Residential Services - RN
Visiting Angels Columbus West —Columbus, OH
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RN Operations Manager - Senior Home Care
Visiting Angels Columbus West —Columbus, OH
- $75,000 - $80,000 a year
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Home Care Office Manager (Growth-Focused)
Visiting Angels Westerville —Westerville, OH
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
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Scheduling Coordinator
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Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments. Provide professional, courteous, and compassionate customer…
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Scheduling Coordinator

Visiting Angels Columbus West -
Columbus, OH

Quick Apply

Job Details

Full-time
$45,000 - $53,000 a year

Benefits

Paid time off

Qualifications

Collaborate with healthcare professionals
Home care experience
Computer operation
Office activity coordination
Phone communication
Customer service
Writing skills
Service scheduling
Staff scheduling
Team scheduling
Mid-level
Working with seniors
Administrative experience
Employee attendance management
Decision making
Older adults
Resource scheduling coordination
Compliance documentation
Schedule creation
Computer skills
Care coordination
Communication skills
Office experience
Clinical program staff coordination

Full Job Description

Scheduling Coordinator - Senior Home Care

Location: Columbus, Ohio

Position Type: Full-Time, in person

Compensation: $45,000 - $53,000/yr. Plus bonuses, benefits, and PTO

Position Summary

The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.

Key Responsibilities

1. Scheduling & Coordination

Develop, maintain, and update caregiver schedules to ensure all client needs are met.
Match caregivers with clients based on skills, experience, location, and client preferences.
Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.
Adjust schedules promptly in response to call-offs, client changes, or emergencies.
Track caregiver availability, preferences, and restrictions in scheduling software.

2. Communication & Support

Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.
Communicate promptly with clients and families regarding any changes in caregiver schedules.
Provide professional, courteous, and compassionate customer service to clients, families, and staff.
Collaborate closely with the team to ensure client care plans are fully supported.

3. Documentation & Compliance

Maintain accurate and up-to-date schedules in agency systems.
Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.
Document caregiver call-offs, tardiness, or availability changes for performance records.
Assist with timesheet and payroll verification by confirming shifts worked.

4. Team Support

Work closely with recruiters and HR to understand caregiver staffing levels and availability.
Provide feedback to management regarding caregiver performance or recurring scheduling issues.
Participate in after-hours or on-call scheduling rotation, if required.

Qualifications

Experience:
- Previous experience in scheduling, staffing coordination, or office administration preferred.
- Experience in home care, healthcare, or senior services strongly preferred.
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills (both verbal and written).
- Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.
- Ability to remain calm under pressure and resolve scheduling conflicts quickly.
- Compassionate, patient, and professional demeanor when working with seniors and caregivers.

Working Conditions

Standard office environment with frequent phone and computer use.
May require participation in after-hours on-call scheduling rotation.
Fast-paced environment requiring quick decision-making and adaptability.
Remote days are available.

Why Join Visiting Angels?

At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.

Quick Apply

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Scheduling Coordinator - Senior Home Care

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