Top 45 Visitor experience lead associate Jobs in Columbus

Patient Services Associate- Hand Center
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
14d
Patient Services Associate- Orthopedics
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
4h
Patient Services Associate- Internal Medicine
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
Patient Services Associate- Physical Medicine
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
4h
Patient Services Associate- Internal Medicine- Hilliard
Ohio State University Physicians —Hilliard, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
14d
Patient Services Associate- Executive Health
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Patient Services Associate- OBGYN- Dublin
Ohio State University Physicians —Dublin, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
4h
Patient Support Assistant
OhioHealth —Dublin, OH
- Full-time
- Acute care
- Hospital
- Inpatient
1d
Concierge - 3rd Shift
Associa —Columbus, OH
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Desk Associate
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
4d
Server
Mayfair Village Retirement Center —Columbus, OH
- Up to $15 an hour
- Part-time
- High school diploma or GED
- Restaurant
- Entry level
Quick Apply
14d
Executive Assistant I
OhioHealth —Delaware, OH
- Full-time
- Research
- Mid-level
- Office
4d
Concierge
True Connection Communities - Verena at Hilliard —Hilliard, OH
- $16.50 - $17.50 an hour
- Full-time
- Sales
- Inventory management
- Office
- Paid parental leave
- Health savings account
Quick Apply
2d
Housekeeper
StoryPoint —Columbus, OH
- $15 an hour
- Full-time
- Travel
- Apartments
- 1 year
Quick Apply
Distribution Center - Asset Protection Supervisor
Home Depot / THD —West Jefferson, OH
- Weekends as needed
- 18 years or older
- Management
- No experience needed
11d
Spa/Retail Manager
European Wax Center —Columbus, OH
- $24 - $27 an hour
- Part-time
- Mid-level
- Conflict management
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Dispensary Supervisor
Ascend Wellness —Lewis Center, OH
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Community Recreation Instructor (Adult Ceramics)
City of Dublin, Ohio —Dublin, OH
- $22 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- Dental insurance
- Employee assistance program
CT Team Lead
OhioHealth —Columbus, OH
- Full-time
- Customer service
- BLS Certification
- HIPAA
Clare Bridge Caregiver
Brookdale Senior Living Inc. —Dublin, OH
- Nights as needed
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply

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Patient Services Associate- Hand Center

Ohio State University Physicians -
Columbus, OH

Apply Now

Job Details

Full-time
$16.93 - $25.39 an hour
14 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Writing skills
High school diploma or GED

Full Job Description

Overview:

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities:

Purpose: The PSAs will coordinate and provide patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable. In addition to the above, the Lead positions will also assist management in leading the day-to-day operations.

Greets patients and visitors, registers and check-in patients, updates patient demographics and insurance coverage in computer system.

Answers patient calls, takes, and relays messages or scripted care directions; responds to patient and staff inquiries, and communicates with referring physician offices.

Performs check-out processes inclusive but limited to co-pay collections, scheduling return visits, providing the after-visit summary, and ensuring that follow-up tests have been ordered or scheduled (where applicable). Appropriately documents such activities.

Monitors length of patient’s wait and notifies the appropriate party (i.e., nurse, lead or manager) of excessive wait times as defined by clinic.

Opens and routes incoming mail; distributes correspondence, reports and office supplies; mails out form letters. Tracks and records patient information or program data where applicable.

Requests and handles referrals and medical records from referring offices for new patient appointments.

Schedules appointments when directed.

Where assigned, maintains the cash drawer, reconciles daily cash, and prepares bank deposits. Accurately completes necessary paperwork to facilitate and track deposits.

Contacts insurance companies and obtains registration or procedural pre-certifications as required by the patient’s healthcare insurance or managed care providers as assigned.

Ability to perform functions using job-related software and systems.

Travel may be required to accommodate staffing levels at other clinical facilities.

Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.

Other duties or special projects as assigned.

Qualifications:

High School diploma or equivalent
One year of customer service experience
Skill in problem solving, and ability to manage multiple priorities
Ability to convey information both in writing and verbally.
Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.

Pay Range: USD $16.93 - USD $25.39 /Hr.

Apply Now

Refine Your Search

visitor experience lead associate jobs in columbus

Patient Services Associate- Hand Center

Patient Services Associate- Orthopedics

Patient Services Associate- Internal Medicine

Patient Services Associate- Physical Medicine

Patient Services Associate- Internal Medicine- Hilliard

Patient Services Associate- Executive Health

Patient Services Associate- OBGYN- Dublin

Patient Support Assistant

Concierge - 3rd Shift

Front Desk Associate

Server

Executive Assistant I

Concierge

Housekeeper

Distribution Center - Asset Protection Supervisor

Spa/Retail Manager

Dispensary Supervisor

Community Recreation Instructor (Adult Ceramics)

CT Team Lead

Clare Bridge Caregiver

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