Top 18 Work from home technical support Jobs in Columbus

Customer Service Representative - Lab (Remote)
Labcorp —Dublin, OH
- $17.75 - $23.00 an hour
- Full-time
- Remote
- Computer literacy
- HIPAA
- Mid-level
- Employee stock purchase plan
- Disability insurance
9h
Technology Solution Center Analyst
PNC Financial Services Group —Columbus, OH
- $37,500 - $62,500 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
- Wellness program
- Health savings account
Product & Agricultural Technical Support Specialists
Ingersoll Rand —Columbus, OH
- $40,000 - $60,000 a year
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
ServiceNow Queue Management Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
Mission-Critical Outage Support Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Remote
- Windows
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
Remote Licensed Insurance Customer Service
Ryan Devins - State Farm Agency —Columbus, OH
- $40,000 - $60,000 a year
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
7d
NOC Engineer - Network Operations
Omni Fiber LLC —Columbus, OH
- Full-time
- Remote
- Mid-level
- Windows
- Residential
- Health savings account
- Paid holidays
Quick Apply
13d
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Columbus, OH
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Representative - Lab (Remote)
Labcorp —Dublin, OH
The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or…
$17.75 - $23.00 an hour
9h
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Columbus, OH
As an independent contractor you'll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.
$20 an hour

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Customer Service Representative - Lab (Remote)
Labcorp —Dublin, OH
The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or…
$17.75 - $23.00 an hour
9h
Technology Solution Center Analyst
PNC Financial Services Group —Columbus, OH
Provide phone-based technical support, handling a high volume of inbound calls professionally. Deliver excellent customer service and clearly explain technical…
$37,500 - $62,500 a year

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Customer Service Representative - Lab (Remote)

Labcorp -
Dublin, OH

Apply Now

Job Details

Full-time
$17.75 - $23.00 an hour
9 hours ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Job Description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a remote Customer Service Representative to join our team!

Schedule:

MONDAY - FRIDAY 10AM - 630PM EASTERN STANDARD TIME

Job Duties/Responsibilities

Act as a liaison between LabCorp, customers, and patients.
Maintain understanding of lab operations across departments.
Resolve routine requests using internal systems and procedures.
Communicate professionally with internal and external customers.
Clarify and confirm customer needs to provide solutions.
Meet productivity, quality, and service standards.
Identify root causes and help prevent recurring issues.
Multi-task effectively.
Research and resolve complex inquiries using databases.
Review test forms for accuracy and correct discrepancies per standard operating procedures.
Support initiatives to improve customer satisfaction and performance.
Maintain accurate records and CRM data in compliance with HIPAA.
Troubleshoot basic technical issues to minimize disruptions.
- Participate in activities designed to improve customer satisfaction and business performance.

Minimum Qualifications

High school diploma or GED equivalent
2 or more years’ experience in a customer service role
1 or more years’ experience working in a contact center/call center environment.

Preferred

Associate degree
1 or more years’ experience with a medical background
1 or more years’ experience working in the healthcare industry, such as a physician's office or a hospital.

Additional Job Standards

Reliable internet with compatible provider (minimum 50 Mbps download speed).
1+ years’ experience with software (e.g., Microsoft Office, Verint, Salesforce, LIS).
HIPAA-compliant, distraction-free workspace.
Strong computer skills, including multitasking across systems and typing proficiency.
Ability to troubleshoot and resolve basic technical issues independently.
Strong verbal/written communication with active listening skills.
Courteous with a strong customer service focus.
Experience with Laboratory Information Systems
Organized with effective time management in a multitasking environment.
Self-motivated and able to learn/apply new processes and systems.
Strong critical thinking and problem-solving skills.
Takes ownership to ensure issue resolution.
Team-oriented with ability to collaborate effectively.
Flexible and responsive to changing priorities and workloads.
Maintains professionalism in all customer interactions.
Knowledge of medical terminology used in a clinical setting

This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools.

APPLICATION WINDOW CLOSES: SEPTEMBER 5, 2026

Pay Range $17.75/hr - $23.00/hr plus shift differential where applicable

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Apply Now

Refine Your Search

work from home technical support jobs in columbus

Customer Service Representative - Lab (Remote)

Technology Solution Center Analyst

Product & Agricultural Technical Support Specialists

ServiceNow Queue Management Specialist

Mission-Critical Outage Support Specialist

Remote Licensed Insurance Customer Service

NOC Engineer - Network Operations

HV Training and Technical Support Specialist (Remote)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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