Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.
We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.
This role is responsible for the management of the measurement system and field service for an assigned geographical area, as well as the coordination of the service technicians for work completeness. The role will manage the execution of key system protection and operation of the transmission/distribution system. The incumbent will work with Technicians to plan and assign their routes and grids for specific areas. Role will require knowledge of gas distribution system design, transmission systems, regulation, SCADA, leak detection, leak surveys, field service, and the GIS mapping system.
- Monitor and respond to autogenerated work orders
- Monitor and respond to Plant Maintenance orders from maintenance plans
- Create work orders for any necessary materials, and material returns for any unused stock
- Assign work orders to personnel and monitor completion to ensure appropriate resourcing levels to ensure proper and timely completion
- Manage execution of maintenance of regulator stations
- Review SCADA for pressure issues reporting from points
- Partnership with engineering on capital work for system improvements and reliability with distribution/transmission system
- Complete all operating area compliance work on-time and identify issues.
- Ensure appropriate actions are taken to maintain system equipment for the department
- Coordinates team members to assist local operating team with Gas Control
- Provides assistance to billing and gas control
- Support and coordinate the timely execution customer generated work, leak calls, emergency work. Leak survey, meter reading, and billing generated investigations
- Monitor the quality of work being performed by field technicians with site visits and ride-a-longs. Ensure training is being followed and standards are adhered
- Ensure appropriate actions are taken to maintain all equipment for the department
- Manage execution of key system protection and reliability programs (e.g., SCADA, Gas Control, etc.)
- Provide oversight to Technicians, measurement technicians, and Contractors
- Procure necessary parts for maintenance work on regulator stations and field work
- Coordinate appropriate plans to train new personnel on regulation, service work safe practices and procedures
- Monitor and assess team productivity to identify gaps or risks as the individual contributor or team level; raises risks to management attention if team performance is not sufficient to meet regulatory requirements
- Demonstrates a high standard of safety and is willing & able to comply with all compliance and safety regulations and Company safety policies
- Performs quality control checks on operating data, paperwork and survey classification investigation
- Coordinates with Program Manager, Regulatory Compliance to ensure timely and complete reporting and appropriate preparation for any forthcoming regulation changes
- Maintain regular attendance in accordance with Company policies; comply with NEGC policies, procedures and practices
- Assists Engineering department in maintaining and improving company maps
- Coordinate material lists and availability; check and update material lists and arrival dates as needed
- Ensure team track and complete necessary work with proper documentation requirements
- Complete and submit monthly reports as required (e.g., regulatory)
- Accountable for approving invoices for work within operating budget (business dependent)
- Maintains databases (leak survey, third party damage, encroachments)
- Bachelor degree or equivalent: Advanced skills and knowledge within the Gas industry, involving the integration of theory and principles with organizational practices and precedents may serve as the equivalent for the absence of a degree
- 5+ years of senior level responsibility in system protection and reliability preferred
- Required to obtain and maintain a Class A CDL; Knowledge of Dig Track Program; Experience using GIS Mapping Systems
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.
As the successful candidate
Our Mission
We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.
Our Vision
We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.
Our Guiding Principles
- Customer Centric
- Integrity
- Entrepreneurial
- Teamwork
- Owner mindset
- Outcome focused
- Continuous learning
What we offer
Collaborative environment with a genuine flexible working policy
401k Plan with matching
Share purchase/match plan
Leadership Development Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking
Variety of Health & Wellness programs
Discount and Perks program
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.
