Client Experience Associate
PNC Financial Services Group —Columbus, OH
- $33,750 - $56,250 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
6d
FCBank, Universal Associate, Full time
CNB Financial Corporation —Worthington, OH
- $15.00 - $26.75 an hour
- Full-time
- Background check
- Computer literacy
- Basic math
- Wellness program
- Paid holidays
Quick Apply
7d
Personal Banker Associate I- Northeast Columbus Area
Fifth Third Bank —Gahanna, OH
- Full-time
- Office
- Math
- Travel
Consumer & Community Banking - Treasury Deposit Analyst Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Personal Banker Associate I
Fifth Third Bank —Canal Winchester, OH
- Full-time
- Office
- Math
- Travel
Personal Banker Associate I - Powell
Fifth Third Bank —Powell, OH
- Full-time
- Office
- Math
- Travel
Personal Banker Associate I - Westerville Area
Fifth Third Bank —Westerville, OH
- Full-time
- Office
- Math
- Travel
Investment Banking Associate, Public Finance - Affordable Housing
KeyBanc Capital Markets Inc. —Columbus, OH
- $96,000 - $181,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
8d
Mortgage Associate
Telhio Credit Union —Columbus, OH
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Personal Banker Associate II
Fifth Third Bank —Pickerington, OH
- Full-time
- Mid-level
- Office
- Math
Technology Investment Valuation, Solution and Insights, Consumer and Community Banking, Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Tuition reimbursement
Business Banking Field Analytics - Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Tuition reimbursement
4d
Personal Lending Associate
Mariner Finance —Reynoldsburg, OH
- $18 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Asset Management - Financial Intermediary Services - Private Wealth Alternatives Account Manager - Associate
JPMorganChase —Columbus, OH
- $90,000 - $150,000 a year
- Full-time
- 5 years
- Research
- Analysis skills
- Health insurance
- Tuition reimbursement
7d
Product Controller, Associate - Consumer Community Banking Product, Experience, and Technology
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Tuition reimbursement
14d
Corporate Banking Associate - Investment Real Estate
First Commonwealth Bank —Powell, OH
- Customer service
- Mid-level
- Office
Quick Apply
13d
Bilingual Sales Associate
Barri Financial Group —Columbus, OH
- $14 an hour
- Spanish
- Computer literacy
- Writing skills
Quick Apply
2d
AVP, Associate Regional Investment Director
LPL Financial —Columbus, OH
- $108,356 - $180,559 a year
- Full-time
- Bachelor's degree
- Travel
- Recruiting
- Health insurance
- Paid time off
Quick Apply
7d

More jobs to discover

Find similar jobs that you might be interested in.

Micro Specialist
BrewDog USA Inc —Canal Winchester, OH
Independent reading on industry relevant technical papers and developments. Ability to train and mentor junior lab technicians on learning fundamental lab tasks…
$22 - $24 an hour
Quick Apply
7d
Brewer - II
BrewDog USA Inc —Canal Winchester, OH
Use experience and technical knowledge to assess and adapt operations to mitigate risks to people, equipment, and product caused by issues encountered.
$20 - $22 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Client Experience Associate
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
$33,750 - $56,250 a year
6d
FCBank, Universal Associate, Full time
CNB Financial Corporation —Worthington, OH
This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment…
$15.00 - $26.75 an hour
Quick Apply
7d

Show more jobs in cities nearby

I want to receive the latest job alert for banking associate in columbus oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

banking associate jobs near columbus oh

Loan Assistant jobs in Columbus, OH

Banking Associate jobs in Columbus, OH

Customer Experience Associate jobs in Columbus, OH

Regional Director jobs in Columbus, OH

Treasury Analyst jobs in Columbus, OH

Banking Associate jobs in Waupaca, WI

Banking Associate jobs in Billerica, MA

Banking Associate jobs in Boston, MA

Banking jobs in Anchorage, AK

Remote Banking jobs in California

Banking Associate jobs in Arlington, VA

Government Affairs Associate jobs in New York, NY

Bilingual Retail Salesperson jobs in Sterling Heights, MI

Bilingual Retail Salesperson jobs in Brooklyn Park, MN

Bilingual Retail Salesperson jobs in Gainesville, GA

Bilingual Mexico jobs in Remote

Retail jobs in Rocky Mount, NC

Bilingual Retail Salesperson jobs in Queens, NY

Clothing Retail jobs in Phoenix, AZ

Senior Personal Banker jobs in San Antonio, TX

Client Experience Associate

PNC Financial Services Group -
Columbus, OH

Apply Now

Job Details

Full-time
$33,750 - $56,250 a year
6 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Retail customer service procedures
Financial sales
Financial services customer support
Customer relationship building
Financial transaction processing
Promoting bank products
Financial fraud detection
Client retention
Decision making
Customer engagement
Assisting with digital banking services
1 year
Risk & issue management
Solution selling approach
Customer interaction during outreach
Entry level
Retail sales
Industry knowledge of retail banking

Full Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Branch Banking organization, Lockbourne Rd Branch office, you will be based in Columbus, OH.

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $33,750.00 – $56,250.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/15/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

Refine Your Search

banking associate jobs in columbus oh

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for banking associate in columbus oh

Explore jobs in more locations

Position Overview

Job Description

Qualifications

Preferred Skills

Competencies

Work Experience

Education

Certifications

Licenses

Pay Transparency

Application Window

Benefits

Disability Accommodations Statement

Equal Employment Opportunity (EEO)

California Residents